Reviews
Took care of business and held up their end.
Took care of business and held up their end. No complaints on my end. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900
Ray in service offered effective customer service.
Ray in service offered effective customer service. Was fast and friendly. Was bummed out about not getting a car wash after an oil change. That's why only 3 stars..
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
It is always our goal to earn your 5-star rating, Tonia. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
No issues.
No issues. Fast service . I have nothing else to report . Please stop texting me over and over to complete a survey . It’s very annoying Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900
The salesman was good and knowledgeable but once we were
The salesman was good and knowledgeable but once we were in the finance office it became a different attitude and felt pressured into extended my loan terms for warranty. They would not listen to my concerns and switched my lender without explanation except, “you get gap insurance” the entire experience tainted my feeling about the dealership and would avoid future business with Mark Christopher.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Mark Christopher Auto Center does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900
Best chevy dealer in southern California, always
Best chevy dealer in southern California, always professional polite and reasonable. Been coming here for years and always quality service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900
Delivered the service I requested in a time frame we
Delivered the service I requested in a time frame we requested. Thank you for your prompt attention and help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900
The service department was excellent my service
The service department was excellent my service representative Julie was amazing. They had my transmission replaced in two days.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900
Gerald Walters was so nice showing me many cars and found
Gerald Walters was so nice showing me many cars and found the one for me great way to buy a car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900
The only thing was that I was asked about wanting a
The only thing was that I was asked about wanting a rental car while my car battery was going to be replaced. But they ended up not having the rental car deal go through. Maybe next time don’t offer a service that won’t go through
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900
Very Helpful in trying to figure out what was wrong with
Very Helpful in trying to figure out what was wrong with my car. Than you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932