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Imperial Ford

(1,442 reviews)
Visit Imperial Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 7 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (508) 286-6870 (508) 286-6870
Used (508) 286-6949 (508) 286-6949
Service (508) 286-6946 (508) 286-6946

Inventory

See all 445 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2023.
At Imperial we have over 52 acres of new and pre-owned vehicles for you to choose from! Stop and and join us for a shopping experience like no other! Along with our outstanding inventory we also offer a fun comfortable showroom for your whole family to enjoy! Plus stop in to our on site diner for a great meal! We look forward to meeting you!
52 Acres of New and Pre-Owned Cars! Drive a Little to Save a Lot in the Little Town of Mendon!

Service center

Phone number (508) 286-6946

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,442 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Ford from DealerRater.

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I recently purchased a 2024 Nissan Altima from Ed

I recently purchased a 2024 Nissan Altima from Ed Cushing. This is the third vehicle I’ve purchased from Ed. Ed is great to deal with. He makes the process very comfortable. He is very laid back and patient. Also, a great sense of humor. He cares that you get the best vehicle for yourself. It was worth the 45 minute ride to Mendon. I highly recommend Ed and Imperial.

I recently purchased a 2024 Nissan Altima from Ed

I recently purchased a 2024 Nissan Altima from Ed Cushing. This is the third vehicle I’ve purchased from Ed. Ed is great to deal with. He makes the process very comfortable. He is very laid back and patient. Also, a great sense of humor. He cares that you get the best vehicle for yourself. It was worth the 45 minute ride to Mendon. I highly recommend Ed and Imperial.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a 2024 Jeep Wrangler.

Purchased a 2024 Jeep Wrangler. It was time to get a newer car with test driving of my top 3 cars I was able to pick the right one! With the help of Ed it was a smooth transition from my old car as he helped with the technology and keyless startup to help us pick the right car! Plus the music playing on Saturday was our taste of Rock music!

Purchased a 2024 Jeep Wrangler.

Purchased a 2024 Jeep Wrangler. It was time to get a newer car with test driving of my top 3 cars I was able to pick the right one! With the help of Ed it was a smooth transition from my old car as he helped with the technology and keyless startup to help us pick the right car! Plus the music playing on Saturday was our taste of Rock music!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Smooth and seamless process.

Smooth and seamless process. Our Salesman Ed was excellent!! No Pressure and very helpful. Great Follow through.

Smooth and seamless process.

Smooth and seamless process. Our Salesman Ed was excellent!! No Pressure and very helpful. Great Follow through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My wife and I just so happened to stop in just to look at

My wife and I just so happened to stop in just to look at vehicles. We saw a few that we liked and we ended up working with Ed Cushing. Immediately I felt comfortable with Ed being in sales myself. Ultimately, the decision to buy the vehicle was ours to make and we were glad that Ed was part of it. I will definitely use Imperial and Ed if I need a vehicle.

My wife and I just so happened to stop in just to look at

My wife and I just so happened to stop in just to look at vehicles. We saw a few that we liked and we ended up working with Ed Cushing. Immediately I felt comfortable with Ed being in sales myself. Ultimately, the decision to buy the vehicle was ours to make and we were glad that Ed was part of it. I will definitely use Imperial and Ed if I need a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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My complements to Ali Kehail.

My complements to Ali Kehail. I had what I had in mind when I stopped to see what he had in stock and set me up with some choices. I got just what I wanted, and his service work is great. I have been purchasing Ford products for over 50 years and have purchased most threw IMPERIAL FORD. I would highly recommend this dealership. Thank You again Mr. Ali Kehail Arthur Brown, Cumberland, RI

My complements to Ali Kehail.

My complements to Ali Kehail. I had what I had in mind when I stopped to see what he had in stock and set me up with some choices. I got just what I wanted, and his service work is great. I have been purchasing Ford products for over 50 years and have purchased most threw IMPERIAL FORD. I would highly recommend this dealership. Thank You again Mr. Ali Kehail Arthur Brown, Cumberland, RI

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Horrible dealership and used cars all around!

Horrible dealership and used cars all around! Bought a car, had issues, they did not want to fix said issues even being under warranty! Car has since gone back I took my money and ran. Do not be fooled by this dealership!

Horrible dealership and used cars all around!

Horrible dealership and used cars all around! Bought a car, had issues, they did not want to fix said issues even being under warranty! Car has since gone back I took my money and ran. Do not be fooled by this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a 2020 Jeep Wrangler at the end of July 2025

Purchased a 2020 Jeep Wrangler at the end of July 2025 had to return it a week later due to electrical issues.Thats what the service manager at Jeep said also there was a code the vehicle threw and they didn’t want to replace the part the code was giving.Now mid August the jeep is for sale again so BUYERS BEWARE its Blue

Purchased a 2020 Jeep Wrangler at the end of July 2025

Purchased a 2020 Jeep Wrangler at the end of July 2025 had to return it a week later due to electrical issues.Thats what the service manager at Jeep said also there was a code the vehicle threw and they didn’t want to replace the part the code was giving.Now mid August the jeep is for sale again so BUYERS BEWARE its Blue

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Great customer service.

Great customer service. Easy to work with. I would buy from them again. Great overall experience

Great customer service.

Great customer service. Easy to work with. I would buy from them again. Great overall experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Call to inquire about a 2022 Ford F150 listed on their

Call to inquire about a 2022 Ford F150 listed on their website and several others for $41,977. When I call and spoke to a sales rep a little later comes back with a price of $44,977 saying it was posted wrong however, spoke to management and would honor the original price. I then proceed to move forward with purchase and she said sales manager would call me which does not happen. After me having to call 3 more time and message sales rep. I speak with Eberson (sales manager) who tells me they can't do anything on price and it would be $44,977 plus the applicable dealer fees, not willing to compromise at all. This is an extremely bad business practice and disheartening for such a large dealership which has Ford and Toyota.

Call to inquire about a 2022 Ford F150 listed on their

Call to inquire about a 2022 Ford F150 listed on their website and several others for $41,977. When I call and spoke to a sales rep a little later comes back with a price of $44,977 saying it was posted wrong however, spoke to management and would honor the original price. I then proceed to move forward with purchase and she said sales manager would call me which does not happen. After me having to call 3 more time and message sales rep. I speak with Eberson (sales manager) who tells me they can't do anything on price and it would be $44,977 plus the applicable dealer fees, not willing to compromise at all. This is an extremely bad business practice and disheartening for such a large dealership which has Ford and Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Very friendly helpful they have a great selection of

Very friendly helpful they have a great selection of vehicles and are very knowledgeable especially Ali

Very friendly helpful they have a great selection of

Very friendly helpful they have a great selection of vehicles and are very knowledgeable especially Ali

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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