Reviews
Dean was fantastic to work with from start to finish.
Dean was fantastic to work with from start to finish. He was honest, professional, and genuinely focused on helping me find the right vehicle—not just making a sale. He explained everything clearly, kept me informed throughout the process, and made sure I was comfortable every step of the way. This was one of the best dealership experiences I’ve had, and it was thanks to Dean.
Dean was fantastic to work with from start to finish.
Dean was fantastic to work with from start to finish. He was honest, professional, and genuinely focused on helping me find the right vehicle—not just making a sale. He explained everything clearly, kept me informed throughout the process, and made sure I was comfortable every step of the way. This was one of the best dealership experiences I’ve had, and it was thanks to Dean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience working with Dean at the
I had a great experience working with Dean at the dealership. He was knowledgeable, patient, and never made me feel pressured. Dean took the time to answer all my questions and made the entire car-buying process smooth and stress-free. I would absolutely recommend asking for Dean if you’re in the market for a vehicle.
I had a great experience working with Dean at the
I had a great experience working with Dean at the dealership. He was knowledgeable, patient, and never made me feel pressured. Dean took the time to answer all my questions and made the entire car-buying process smooth and stress-free. I would absolutely recommend asking for Dean if you’re in the market for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dean Childs was very knowledgeable about the trucks we
Dean Childs was very knowledgeable about the trucks we were looking at- He was very honest, which in the car business is rare, definitely helped us make the right decision.
Dean Childs was very knowledgeable about the trucks we
Dean Childs was very knowledgeable about the trucks we were looking at- He was very honest, which in the car business is rare, definitely helped us make the right decision.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
From the moment I walked onto the lot, Dean Childs was
From the moment I walked onto the lot, Dean Childs was professional, knowledgeable, and—most importantly—completely low-pressure. He took the time to understand exactly what I was looking for and found the perfect truck that fit my budget. The entire process was seamless and transparent. Dean went above and beyond to ensure the vehicle was in pristine condition and even took the time to walk me through every feature before I drove off. If you’re looking for a stress-free car-buying experience with someone who truly cares about their customers, go see Dean Childs. Five stars all the way!"
From the moment I walked onto the lot, Dean Childs was
From the moment I walked onto the lot, Dean Childs was professional, knowledgeable, and—most importantly—completely low-pressure. He took the time to understand exactly what I was looking for and found the perfect truck that fit my budget. The entire process was seamless and transparent. Dean went above and beyond to ensure the vehicle was in pristine condition and even took the time to walk me through every feature before I drove off. If you’re looking for a stress-free car-buying experience with someone who truly cares about their customers, go see Dean Childs. Five stars all the way!"
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I really like the truck but the salesman was rude and
I really like the truck but the salesman was rude and appeared to care less about anything but his commission. There is a reason why people dread buying a car. I bought a nice truck because it's a Ford but I feel that I overpaid and the salesman didn't even take the time to go over the truck with me. "You had a Ford already. It's just a newer model." Unfortunately, the salesman and their approach really impact your perception of the process of buying a new car.
I really like the truck but the salesman was rude and
I really like the truck but the salesman was rude and appeared to care less about anything but his commission. There is a reason why people dread buying a car. I bought a nice truck because it's a Ford but I feel that I overpaid and the salesman didn't even take the time to go over the truck with me. "You had a Ford already. It's just a newer model." Unfortunately, the salesman and their approach really impact your perception of the process of buying a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
This is the second time I bought a vehicle from imperial
This is the second time I bought a vehicle from imperial Ford. Morgan was professional and courteous . Morgan worked around my schedule and was upfront with everything. Morgan was awesome to work with
This is the second time I bought a vehicle from imperial
This is the second time I bought a vehicle from imperial Ford. Morgan was professional and courteous . Morgan worked around my schedule and was upfront with everything. Morgan was awesome to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
But i am still waiting for a check from imperial ford for my inspection sticker its been awhile
My Wife and I would like to say thank you to Edward
My Wife and I would like to say thank you to Edward Cushing, he was very helpful and informative. We felt that he took his time to answer all our questions needed to make our decision on purchasing a car with Imperial Ford. Even after purchasing the car and leaving. Whenever we had a question or concern he got right back with us and help solve our problem. Our experience in the past with car dealerships is as soon as you buy the car you can never get a hold of the salesman, never mind have them get right back to you like Ed did for us. Thanks you again Rick
My Wife and I would like to say thank you to Edward
My Wife and I would like to say thank you to Edward Cushing, he was very helpful and informative. We felt that he took his time to answer all our questions needed to make our decision on purchasing a car with Imperial Ford. Even after purchasing the car and leaving. Whenever we had a question or concern he got right back with us and help solve our problem. Our experience in the past with car dealerships is as soon as you buy the car you can never get a hold of the salesman, never mind have them get right back to you like Ed did for us. Thanks you again Rick
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You have my permission to print my review. Rick Brigham
I went in for a quick oil change, I didn't have an
I went in for a quick oil change, I didn't have an appointment. the service advisor Don took me right in and got me done quickly. Thank you Don for the great service.
I went in for a quick oil change, I didn't have an
I went in for a quick oil change, I didn't have an appointment. the service advisor Don took me right in and got me done quickly. Thank you Don for the great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
BLUE COLLAR WORKERS look no further!
BLUE COLLAR WORKERS look no further! I had an outstanding experience purchasing my brand-new Ford F-150 King Ranch from Imperial Ford. Dave Cross, my sales consultant, made the entire process smooth, stress-free, and genuinely enjoyable. His product knowledge, professionalism, and friendly approach made it easy to feel confident in my purchase. Dave took the time to answer every question and ensured I got exactly what I was looking for. I couldn’t be happier with the truck or the service—highly recommend both Dave Cross and Imperial Ford!
BLUE COLLAR WORKERS look no further!
BLUE COLLAR WORKERS look no further! I had an outstanding experience purchasing my brand-new Ford F-150 King Ranch from Imperial Ford. Dave Cross, my sales consultant, made the entire process smooth, stress-free, and genuinely enjoyable. His product knowledge, professionalism, and friendly approach made it easy to feel confident in my purchase. Dave took the time to answer every question and ensured I got exactly what I was looking for. I couldn’t be happier with the truck or the service—highly recommend both Dave Cross and Imperial Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Two outstanding employees Ali legal and Donnie Hanscom
Two outstanding employees Ali legal and Donnie Hanscom from service Been a customer 20 years. Repeat customer for both Outstanding peole
Two outstanding employees Ali legal and Donnie Hanscom
Two outstanding employees Ali legal and Donnie Hanscom from service Been a customer 20 years. Repeat customer for both Outstanding peole
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
