Reviews
Excellent service. Nothing else to add. Dislike being forced to giving a 15 word minimum review
Excellent service. Nothing else to add. Dislike being forced to giving a 15 word minimum review
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Maintenance at the facility was very easy. The personnel were pleasant and very easy to work with. They sent me a picture of my report by email.
Maintenance at the facility was very easy. The personnel were pleasant and very easy to work with. They sent me a picture of my report by email.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Marc, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Dealership was very clean and orderly. The salesman was a no pressure type of person. All of my questions were answered without hesitation and the operation of the many features were explained in detail. Thank you Alex Baker.
Dealership was very clean and orderly. The salesman was a no pressure type of person. All of my questions were answered without hesitation and the operation of the many features were explained in detail. Thank you Alex Baker.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Lexus. If you have any further questions, please don't hesitate to reach out!
We purchased a 2026 Lexus NX350 Premium from IRA Lexus of Danvers on Nov. 8th thru Sales Consultant, Belo Makhene. He was extremely knowledgable of the vehicle, friendly and excellent to deal with, which made for a wonderful buying experience. - Doris & Norm
We purchased a 2026 Lexus NX350 Premium from IRA Lexus of Danvers on Nov. 8th thru Sales Consultant, Belo Makhene. He was extremely knowledgable of the vehicle, friendly and excellent to deal with, which made for a wonderful buying experience. - Doris & Norm
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about Belo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
As always excellent service. David was speculator in his attention,detail, explanation and clarifications and communication. Without doubt great overall experience.
As always excellent service. David was speculator in his attention,detail, explanation and clarifications and communication. Without doubt great overall experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change- cabin filter change and tire rotation and over all check of the vehicle was expensive. Service adviser was great- the facility over all was clean and organized- just expensive to get your work done there.
Oil change- cabin filter change and tire rotation and over all check of the vehicle was expensive. Service adviser was great- the facility over all was clean and organized- just expensive to get your work done there.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Anthony, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Excellent! Very professional, answered all questions, polite and very helpful. I was thrilled to find that there is a tech on site to answer questions on how to use the car ?s features. I was very happy to receive a loaner car.
Excellent! Very professional, answered all questions, polite and very helpful. I was thrilled to find that there is a tech on site to answer questions on how to use the car ?s features. I was very happy to receive a loaner car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kathleen, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
Professional services. Respond questions quickly ,patiently and friendly. High quality services. Waiting area are very clean and comfortable
Professional services. Respond questions quickly ,patiently and friendly. High quality services. Waiting area are very clean and comfortable
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Tyler Costa, Excellent service and value, would definitely recommend. Four wheel alignment and full oil change with no issues. Thank you again for adding such value. Also, the loaner car was excellent.
Tyler Costa, Excellent service and value, would definitely recommend. Four wheel alignment and full oil change with no issues. Thank you again for adding such value. Also, the loaner car was excellent.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Joseph, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great all defects were found on my car and was helpful in my decision making process , The Amount to repair cost was an important factor as to moving forward.It maybe a better solution for a new vehicle , Thank You Best Regards Kevin Foss
Great all defects were found on my car and was helpful in my decision making process , The Amount to repair cost was an important factor as to moving forward.It maybe a better solution for a new vehicle , Thank You Best Regards Kevin Foss
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Kevin, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!