Skip to main content

Ira Lexus

(3,108 reviews)
Visit Ira Lexus
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 11:30am–5:00pm Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (888) 801-7184 (888) 801-7184
Used (866) 823-3462 (866) 823-3462
Service (888) 758-8445 (888) 758-8445

Inventory

See all 234 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since April 2026.
Ira Lexus Danvers is an Elite of Lexus Dealer 28 times. Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back. Also BUY or TRADE your car through our AcceleRide program. Visit our website for more info!
Integrity Transparency Professionalism and Teamwork are our core values!

Service center

Phone number (888) 758-8445

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(3,108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Excellent efficient service! They provided a fast efficient service while I was waiting, in an in a very pleasant waiting area. They addressed everything my car needed, and did not try to oversell me.

Excellent efficient service! They provided a fast efficient service while I was waiting, in an in a very pleasant waiting area. They addressed everything my car needed, and did not try to oversell me.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Ryan Jennings did an outstanding job in getting my vehicle serviced that was not scheduled. Damaged tire

Ryan Jennings did an outstanding job in getting my vehicle serviced that was not scheduled. Damaged tire

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

had an excellent experience working with mr Guillén His customer service truly went above and beyond from start to finish. He kept me informed every step of the way and made sure I always knew the status of my car. Communication was clear, timely, and professional, which made the entire process smooth and stress-free. I really appreciate the effort he put into making sure everything was handled properly. I would highly recommend their services for your vehicle needs

had an excellent experience working with mr Guillén His customer service truly went above and beyond from start to finish. He kept me informed every step of the way and made sure I always knew the status of my car. Communication was clear, timely, and professional, which made the entire process smooth and stress-free. I really appreciate the effort he put into making sure everything was handled properly. I would highly recommend their services for your vehicle needs

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Our service managers were friendly and professional, and knowledgeable about the diagnosis, parts and service. We appreciated that John made a loaner vehicle available

Our service managers were friendly and professional, and knowledgeable about the diagnosis, parts and service. We appreciated that John made a loaner vehicle available

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Once someone greeted me in the service area everything went well. I was surprised how long that took.

Once someone greeted me in the service area everything went well. I was surprised how long that took.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Routine service; no problems, nice loaner while car getting service. Friendly service associate and support staff. ?Found? a coupon to help with the cost of the service.

Routine service; no problems, nice loaner while car getting service. Friendly service associate and support staff. ?Found? a coupon to help with the cost of the service.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Margaret, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Show full review

Our service advisor, Jennifer was fantastic, she made sure everything was done properly and made everything work out smoothly for us.

Our service advisor, Jennifer was fantastic, she made sure everything was done properly and made everything work out smoothly for us.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review

I felt valued by the service rep. He kept me informed of the progress of the service process and answered all my questions about the repair.

I felt valued by the service rep. He kept me informed of the progress of the service process and answered all my questions about the repair.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Edward, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review

I?ve been going to IRA for 6 year and always receive great , customer service and follow up. The team/staff is always friendly even on a7am Monday morning appointment

I?ve been going to IRA for 6 year and always receive great , customer service and follow up. The team/staff is always friendly even on a7am Monday morning appointment

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Michael, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

Show full review

I’m always very happy with the excellent service I receive at this dealer. They are very accommodating and professional.

I’m always very happy with the excellent service I receive at this dealer. They are very accommodating and professional.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review
See all 3108 reviews

Related searches near you