Reviews
Ed Chou made it a very easy and relaxing experience. I would highly recommend him to others. The dealership was clean and friendly all the people we spoke to were very helpful.
Ed Chou made it a very easy and relaxing experience. I would highly recommend him to others. The dealership was clean and friendly all the people we spoke to were very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! Thanks again for the recommendation, and have an amazing day!
Took my car in for 50,000 mile service to make a appointment but they took me right in today no appointment needed all set and even got it washed. I purchased the car in Watertown but danvers lexus dealership is closer.
Took my car in for 50,000 mile service to make a appointment but they took me right in today no appointment needed all set and even got it washed. I purchased the car in Watertown but danvers lexus dealership is closer.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Louis, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I'm new to this Lexus service center and had a great experience. John Luna was professional, helpful, answered my many questions and was easy to chat with. Enjoyed the experience. Also, the video summary of repairs needed is very helpful.
I'm new to this Lexus service center and had a great experience. John Luna was professional, helpful, answered my many questions and was easy to chat with. Enjoyed the experience. Also, the video summary of repairs needed is very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Joe was excellent very knowledgeable and friendly i would always recommend him to anyone who has service at this Danvers Ma location he is always very helpful
Joe was excellent very knowledgeable and friendly i would always recommend him to anyone who has service at this Danvers Ma location he is always very helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Friendly staff! Great service center. Had my car ready to go in no time! They even washed and cleaned it!! Staff kept me updated on how much time until car was ready. Highly recommend using Ira!
Friendly staff! Great service center. Had my car ready to go in no time! They even washed and cleaned it!! Staff kept me updated on how much time until car was ready. Highly recommend using Ira!
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- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very customer service oriented. Rent was extremely respectful and responsive to my needs and requests.
Very customer service oriented. Rent was extremely respectful and responsive to my needs and requests.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I was very impressed by the dealership because they give you a list of the important things that your car might need for service in the near future, and they gave my car an interior and exterior wash, which was an added, plus
I was very impressed by the dealership because they give you a list of the important things that your car might need for service in the near future, and they gave my car an interior and exterior wash, which was an added, plus
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!
Courteous and efficient staff. Comfortable waiting area with plenty of space and amenities. On schedule as planned.
Courteous and efficient staff. Comfortable waiting area with plenty of space and amenities. On schedule as planned.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Chris, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bryanna was efficient thorough and listened careful before acting. Really a good IRA representative! I have purchased 3 Lexus and looking for number 4 all from IRA possibly. Bryanna is one reasons why.
Bryanna was efficient thorough and listened careful before acting. Really a good IRA representative! I have purchased 3 Lexus and looking for number 4 all from IRA possibly. Bryanna is one reasons why.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Francis, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! If you have any further questions, please don't hesitate to reach out!
Abraham Guill�n was very good at explaining all the work that needed to be done on my car. Y nos brinda mucha confianza para tomar una decisi�n
Abraham Guill�n was very good at explaining all the work that needed to be done on my car. Y nos brinda mucha confianza para tomar una decisi�n
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jorge, we're happy you found Abraham to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!