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Ira Lexus

(3,037 reviews)
Visit Ira Lexus
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 11:30am–5:00pm Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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New (888) 801-7184 (888) 801-7184
Used (866) 823-3462 (866) 823-3462
Service (888) 758-8445 (888) 758-8445

Inventory

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About our dealership

This seller has been on Cars.com since April 2026.
Ira Lexus Danvers is an Elite of Lexus Dealer 28 times. Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back. Also BUY or TRADE your car through our AcceleRide program. Visit our website for more info!
Integrity Transparency Professionalism and Teamwork are our core values!

Service center

Phone number (888) 758-8445

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(3,037 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Every step of this process was professional informative and helpful. Ed Cho was so knowledgeable patient and thorough. The best sales experience I’ve ever had buying a new car. He spent probably close to 8 hours with me in my 3 visits to complete the process. I’m 77 years old and needed a lot of recent info since my last car was 15 years old ((not a Lexus) . I’m looking forward to experiencing Lexus further help and services

Every step of this process was professional informative and helpful. Ed Cho was so knowledgeable patient and thorough. The best sales experience I’ve ever had buying a new car. He spent probably close to 8 hours with me in my 3 visits to complete the process. I’m 77 years old and needed a lot of recent info since my last car was 15 years old ((not a Lexus) . I’m looking forward to experiencing Lexus further help and services

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I had a great experience at Ira Lexus! Bryanna took care of me and was so nice, helpful, and professional. I showed up without an appointment because I was having an issue with my car, and they were able to get it fixed as quickly as they could. Bryanna explained everything thoroughly and made sure I understood what was going on with my car. Everyone I interacted with there was extremely friendly, welcoming, and helpful. They made the whole process super easy and stress-free. Definitely recommend Ira Lexus and Bryanna!

I had a great experience at Ira Lexus! Bryanna took care of me and was so nice, helpful, and professional. I showed up without an appointment because I was having an issue with my car, and they were able to get it fixed as quickly as they could. Bryanna explained everything thoroughly and made sure I understood what was going on with my car. Everyone I interacted with there was extremely friendly, welcoming, and helpful. They made the whole process super easy and stress-free. Definitely recommend Ira Lexus and Bryanna!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Had the pleasure of working with Mr. Ed Cho. Early on in our search we met Ed and took a new 2026 for a test drive. The car speaks for itself, there's no denying that. Over the next 2 months our search continued, and Ed continued to provide us with listing via email and text. Ed's professionalism, knowledge and willingness to go the extra mile did not go unnoticed. We eventually made our way back to IRA Lexus and to Ed and made a purchase. Ed walked us through the process, put up with a barrage of questions and concerns and all the while maintained a calm and present demeanor. A car buying experience can be a stressful process, Ed eased that pain and we truly appreciate him for that. End of the day, it is a car dealership and a good dealership, and salesman should make you at least feel like you're walking out of there with some wins!

Had the pleasure of working with Mr. Ed Cho. Early on in our search we met Ed and took a new 2026 for a test drive. The car speaks for itself, there's no denying that. Over the next 2 months our search continued, and Ed continued to provide us with listing via email and text. Ed's professionalism, knowledge and willingness to go the extra mile did not go unnoticed. We eventually made our way back to IRA Lexus and to Ed and made a purchase. Ed walked us through the process, put up with a barrage of questions and concerns and all the while maintained a calm and present demeanor. A car buying experience can be a stressful process, Ed eased that pain and we truly appreciate him for that. End of the day, it is a car dealership and a good dealership, and salesman should make you at least feel like you're walking out of there with some wins!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Ira was great to work with every step of the way. I would highly recommend visiting them if you?re in the market for a new or used car. They will take great care of you.

Ira was great to work with every step of the way. I would highly recommend visiting them if you?re in the market for a new or used car. They will take great care of you.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service and responsive service team. Scheduling service is very professional and the service representatives are very helpful in advising you with recommended service items

Excellent service and responsive service team. Scheduling service is very professional and the service representatives are very helpful in advising you with recommended service items

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I really appreciate the video detailing repairs needed. Great customer service and comfortable waiting room.

I really appreciate the video detailing repairs needed. Great customer service and comfortable waiting room.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Jen Perry was my service assistant- she was awesome- major service and parts were replaced at expected heavy cost- My only complaint is they want to charge me for the gas used (minimal) on the loaner- first time ever especially when it cost me over $2000!!!

Jen Perry was my service assistant- she was awesome- major service and parts were replaced at expected heavy cost- My only complaint is they want to charge me for the gas used (minimal) on the loaner- first time ever especially when it cost me over $2000!!!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Philip, thank you for your kind words about Jen and the awesome service you received. We truly appreciate your feedback regarding the gas charge on the loaner vehicle and understand your concern, especially after such a significant investment in service and parts. Your experience is important to us, and we will work to ensure our policies reflect our commitment to customer-centric support and reliability. We hope to see you again soon!

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IRA Lexus service is amazing?..love the video to confirm exactly what was done! The people are extremely professional also and the facility is very clean

IRA Lexus service is amazing?..love the video to confirm exactly what was done! The people are extremely professional also and the facility is very clean

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Janice, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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Always excellent service Been using this service department for over 10 years Always the best! Their service agents are very knowledgeable and accommodating They provide a loaner vehicle when repairs are extensive

Always excellent service Been using this service department for over 10 years Always the best! Their service agents are very knowledgeable and accommodating They provide a loaner vehicle when repairs are extensive

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Ninette, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Bryanna is amazing, best rep in service, she makes me feel welcomed every time I go in to service my car had a couple of bad experiences but she is amazing! (Not with her)

Bryanna is amazing, best rep in service, she makes me feel welcomed every time I go in to service my car had a couple of bad experiences but she is amazing! (Not with her)

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Jesenia, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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