Ira Lexus

Went in for an oil change and ended up getting several more services. Tyler, a service manager, is awesome. Everything done on time and left very pleased

We moved from out of town so this was my first time bringing my Lexus in for routine service. From making the appointment, scheduling options, and checking in with service everything went smoothly. The waiting area is comfortable and I was updated on progress and service was completed when and as expected. Very helpful and accommodating. Top notch customer service.

Fantastic service experience from scheduling thru completion of service. excellent customer service and communication throughout. Comfy waiting area with a quieter waiting area off to the side where one can get some work done while waiting.

Every time I go for servicing, the service and quality is off the charts! I didn?t ask, but they even cleaned my car!! Eli and the crew are just the BEST!!

Customer service could have been better. My car was involved in an accident by their mechanic and had to go to their body shop. I wasn?t informed promptly about the car?s repair progress until several days later when I had to reached out to the service director. However, he did compensate us nicely at check out (for the repair unrelated to the accident). We appreciated that.

I have found everyone that I’ve dealt with to be friendly, professional and helpful. Keep up the good work!

Abraham is by far one of the best customer service experiences I’ve ever had across the board. Very professional, very friendly, and made the process so smooth.

Every step of this process was professional informative and helpful. Ed Cho was so knowledgeable patient and thorough. The best sales experience I’ve ever had buying a new car. He spent probably close to 8 hours with me in my 3 visits to complete the process. I’m 77 years old and needed a lot of recent info since my last car was 15 years old ((not a Lexus) . I’m looking forward to experiencing Lexus further help and services

I had a great experience at Ira Lexus! Bryanna took care of me and was so nice, helpful, and professional. I showed up without an appointment because I was having an issue with my car, and they were able to get it fixed as quickly as they could. Bryanna explained everything thoroughly and made sure I understood what was going on with my car. Everyone I interacted with there was extremely friendly, welcoming, and helpful. They made the whole process super easy and stress-free. Definitely recommend Ira Lexus and Bryanna!

Had the pleasure of working with Mr. Ed Cho. Early on in our search we met Ed and took a new 2026 for a test drive. The car speaks for itself, there's no denying that. Over the next 2 months our search continued, and Ed continued to provide us with listing via email and text. Ed's professionalism, knowledge and willingness to go the extra mile did not go unnoticed. We eventually made our way back to IRA Lexus and to Ed and made a purchase. Ed walked us through the process, put up with a barrage of questions and concerns and all the while maintained a calm and present demeanor. A car buying experience can be a stressful process, Ed eased that pain and we truly appreciate him for that. End of the day, it is a car dealership and a good dealership, and salesman should make you at least feel like you're walking out of there with some wins!