Reviews
IRA Lexus service is amazing?..love the video to confirm exactly what was done! The people are extremely professional also and the facility is very clean
IRA Lexus service is amazing?..love the video to confirm exactly what was done! The people are extremely professional also and the facility is very clean
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always excellent service Been using this service department for over 10 years Always the best! Their service agents are very knowledgeable and accommodating They provide a loaner vehicle when repairs are extensive
Always excellent service Been using this service department for over 10 years Always the best! Their service agents are very knowledgeable and accommodating They provide a loaner vehicle when repairs are extensive
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bryanna is amazing, best rep in service, she makes me feel welcomed every time I go in to service my car had a couple of bad experiences but she is amazing! (Not with her)
Bryanna is amazing, best rep in service, she makes me feel welcomed every time I go in to service my car had a couple of bad experiences but she is amazing! (Not with her)
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jesenia, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My experience at Lexus was amazing and I’m very happy with my car and the buying process overall. I especially appreciated how patient Ed was while I compared different vehicles and took the time to find the right one for me. I never felt pressured to make a decision, and my questions were always answered honestly and thoroughly. Even when discussing add on’s, I believe the woman’s name was Diana (?) was awesome and explained everything to me without pressuring me to add anything. I will now always recommend Lexus and have become a life long customer!
My experience at Lexus was amazing and I’m very happy with my car and the buying process overall. I especially appreciated how patient Ed was while I compared different vehicles and took the time to find the right one for me. I never felt pressured to make a decision, and my questions were always answered honestly and thoroughly. Even when discussing add on’s, I believe the woman’s name was Diana (?) was awesome and explained everything to me without pressuring me to add anything. I will now always recommend Lexus and have become a life long customer!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
I have moved from Brooklyn, NY very recently so I have comparison of both dealerships. I was impressed from the very beginning how friendly all people were starting from the welcoming man, the wonderful advisor Jennifer and the female technician I had a chance to meet. All of them were easy to talk to. They understood my concerns very well and gave me so much attention and advices. Jennifer found every detail about the services done in the past and explained all needed services. The technician came specifically to explain to me why the service I wanted had to be done different way. I felt very well informed. I got the shuttle to the store so I could do shopping when I wait for service at Lexus. The place is very clean and professionally looking and the waiting room had big variety of food. I strongly recommend IRA Lexus to everybody.
I have moved from Brooklyn, NY very recently so I have comparison of both dealerships. I was impressed from the very beginning how friendly all people were starting from the welcoming man, the wonderful advisor Jennifer and the female technician I had a chance to meet. All of them were easy to talk to. They understood my concerns very well and gave me so much attention and advices. Jennifer found every detail about the services done in the past and explained all needed services. The technician came specifically to explain to me why the service I wanted had to be done different way. I felt very well informed. I got the shuttle to the store so I could do shopping when I wait for service at Lexus. The place is very clean and professionally looking and the waiting room had big variety of food. I strongly recommend IRA Lexus to everybody.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Hanna, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I had a great experience buying a car, and wanted to give a big thanks to Zach for all his help! He was very patient with me throughout the entire process, answered all of my questions, and made sure I felt comfortable with my decision.
I had a great experience buying a car, and wanted to give a big thanks to Zach for all his help! He was very patient with me throughout the entire process, answered all of my questions, and made sure I felt comfortable with my decision.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. If you have any further questions, please don't hesitate to reach out!
Tyler helped guide me with the service I needed!! He is great!! He is knowledgeable and professional!! A great asset to the team!!
Tyler helped guide me with the service I needed!! He is great!! He is knowledgeable and professional!! A great asset to the team!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They took care of me and my car warranty for an expensive repair my vehicle required.
They took care of me and my car warranty for an expensive repair my vehicle required.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service department took care of the issue I was having and I am satisfied with the work.
The service department took care of the issue I was having and I am satisfied with the work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I had a great and enjoyable purchasing experience with my salesman Rick Kizner and all the supporting people within the Ira Lexus dealership. Thank you!
I had a great and enjoyable purchasing experience with my salesman Rick Kizner and all the supporting people within the Ira Lexus dealership. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mark, we're happy you found Rick to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!