Reviews
As always excellent service. David was speculator in his attention,detail, explanation and clarifications and communication. Without doubt great overall experience.
As always excellent service. David was speculator in his attention,detail, explanation and clarifications and communication. Without doubt great overall experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change- cabin filter change and tire rotation and over all check of the vehicle was expensive. Service adviser was great- the facility over all was clean and organized- just expensive to get your work done there.
Oil change- cabin filter change and tire rotation and over all check of the vehicle was expensive. Service adviser was great- the facility over all was clean and organized- just expensive to get your work done there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent! Very professional, answered all questions, polite and very helpful. I was thrilled to find that there is a tech on site to answer questions on how to use the car ?s features. I was very happy to receive a loaner car.
Excellent! Very professional, answered all questions, polite and very helpful. I was thrilled to find that there is a tech on site to answer questions on how to use the car ?s features. I was very happy to receive a loaner car.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kathleen, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
Professional services. Respond questions quickly ,patiently and friendly. High quality services. Waiting area are very clean and comfortable
Professional services. Respond questions quickly ,patiently and friendly. High quality services. Waiting area are very clean and comfortable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Tyler Costa, Excellent service and value, would definitely recommend. Four wheel alignment and full oil change with no issues. Thank you again for adding such value. Also, the loaner car was excellent.
Tyler Costa, Excellent service and value, would definitely recommend. Four wheel alignment and full oil change with no issues. Thank you again for adding such value. Also, the loaner car was excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Joseph, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great all defects were found on my car and was helpful in my decision making process , The Amount to repair cost was an important factor as to moving forward.It maybe a better solution for a new vehicle , Thank You Best Regards Kevin Foss
Great all defects were found on my car and was helpful in my decision making process , The Amount to repair cost was an important factor as to moving forward.It maybe a better solution for a new vehicle , Thank You Best Regards Kevin Foss
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Kevin, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Fast and professional, greeted on entering, 40,000 mile service provided in a reasonable amount of time.Bought my car from this dealer and I will continue to go back for service.9
Fast and professional, greeted on entering, 40,000 mile service provided in a reasonable amount of time.Bought my car from this dealer and I will continue to go back for service.9
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
I am happy to share my recent car buying experience at Ira Lexus Danvers. I can't speak more highly about Alex Baker and his level of professionalism. Not only is he knowledgable in what Lexus offers, he is also very personable. He helped make this experience seamless (and painless!). I would 1000% recommend Alex to anyone who is looking to make their next purchase at Ira Lexus Danvers. Thank you Alex for your help!
I am happy to share my recent car buying experience at Ira Lexus Danvers. I can't speak more highly about Alex Baker and his level of professionalism. Not only is he knowledgable in what Lexus offers, he is also very personable. He helped make this experience seamless (and painless!). I would 1000% recommend Alex to anyone who is looking to make their next purchase at Ira Lexus Danvers. Thank you Alex for your help!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
I brought my Lexus into for its 6 month check up today. The service representative John was great! The car was serviced quickly and very efficiently. Thanks!
I brought my Lexus into for its 6 month check up today. The service representative John was great! The car was serviced quickly and very efficiently. Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Excellent service, technician was very patient explaining the findings, repair was completed without concerning about not using OEM parts. Loaner cars are free if I did not want to wait.
Excellent service, technician was very patient explaining the findings, repair was completed without concerning about not using OEM parts. Loaner cars are free if I did not want to wait.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Mike, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!