Ira Lexus

Great customer service , always polite, kind and professional the waiting area could use some separate workspaces with healthier snack options

Excellent experience from start to finish. The staff was professional, knowledgeable and respectful of my time. They answered all my questions, made the process smooth and transparent, ensured. I was completely satisfied with my purchase. I would highly recommend this dealership to my friends and family. I would recommend my sale representative Robert Giovannucci. He is very helpful and knowledgeable in the entire process of buying my new RX350H Premium… .

Everything goes smoothly and all the staffs are really knowledgeable and kind Waiting room is very clean and I enjoy free coffee. It was delicious!

The dealership people are terrific from sales people to mechanics to operator. Thank you, Brianna for going above and beyond to help me today. And Alex, thank you for always being available to answer our questions or help put us online.

Ryan Jennings was an excellent associate. Personable, quick to respond and provides easy explanations. The greeters are also all very nice and the waiting space is clean and comfortable.

Very please this time with the customer service and time of service completion. We were greeted and then a service tech checked us in and also came into the reception area to get us upon job completion. The last time we didn?t get a car wash because of the back up of cars and we had appts and could not wait. This time the car wash was done.

Service agent was very helpful and accommodating. He got my car in a busy day without an appointment. The techs diagnosed the problem and fixed it quickly.

I have been a long customer of Ira Lexus. Each time I have service done on my vehicle. I am greeted with the valet who always make you feel like you’re their most important Especially Larry, Tom, and Steve, who was in the drop off and pick up area.( he’s uncle Steve to my dog Gio) Although, Dennis Pellegrino, isn’t at Lexus- he’s at Toyota, he was still there for me to make my appointment when I reached out to him. The work is always done perfectly, the coffee is delish! All of the service employees were great! I’m very appreciative. Your customer service each time is always top notch!!!

As always service exceptional, Brianna was pleasant and professional. Explained everything. Highly recommend. The service department took me right away, which was nice. And they detailed my Lexus when they were done. A plus

Great experience at IRA Lexus today - service advisor was very professional and helpful - thank you!