Reviews
I brought car in for service was told it would take 2 hours and it took just under 4 hours That is ridiculous If they had said 4 hours I would of taken a loaner
I brought car in for service was told it would take 2 hours and it took just under 4 hours That is ridiculous If they had said 4 hours I would of taken a loaner
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I was taken care of by Ryan and he was efficient at getting me my loaner and the return was made easy. I have always purchased cars from Lexus. By Mark Gordon. Who has made it easy for me to make decisions
I was taken care of by Ryan and he was efficient at getting me my loaner and the return was made easy. I have always purchased cars from Lexus. By Mark Gordon. Who has made it easy for me to make decisions
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
John Luna was excellent.. thanks, John! Also, the service was excellent and the car was thoroughly vac?d and cleaned. I?m grateful for the IRA service from start to finish. Thank you John!
John Luna was excellent.. thanks, John! Also, the service was excellent and the car was thoroughly vac?d and cleaned. I?m grateful for the IRA service from start to finish. Thank you John!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Outstanding service tech representative. Was extremely helpful in getting the issue resolved in a timely manner. He kept me fully informed of the repair status and offered additional advice regarding how to best maintain my RX-350. I always chose Ira for their quality service.
Outstanding service tech representative. Was extremely helpful in getting the issue resolved in a timely manner. He kept me fully informed of the repair status and offered additional advice regarding how to best maintain my RX-350. I always chose Ira for their quality service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I took my car for service yesterday. Elias was very helpful and courteous. The wait was a little long but my car was serviced and washed. Win, win!
I took my car for service yesterday. Elias was very helpful and courteous. The wait was a little long but my car was serviced and washed. Win, win!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Abraham made my maintenance process efficiently quick. He has a great personality and made my experience with the service center SO much better than in the past. He was awesome !!
Abraham made my maintenance process efficiently quick. He has a great personality and made my experience with the service center SO much better than in the past. He was awesome !!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ange, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.
Was the best experience I have had in going into a car dealership The salesman, Kal was tremendous He as very knowledgeable and easy to deal with I’m 70 months years old and have had many experiences buying vehicles and this was the best !
Was the best experience I have had in going into a car dealership The salesman, Kal was tremendous He as very knowledgeable and easy to deal with I’m 70 months years old and have had many experiences buying vehicles and this was the best !
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership is very nice. Jason was a great representative for the company. He was easy to talk to, accommodating, & professional
Dealership is very nice. Jason was a great representative for the company. He was easy to talk to, accommodating, & professional
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They do great job i can go tp other place close to home i choose ira lexus they take good care
They do great job i can go tp other place close to home i choose ira lexus they take good care
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
Excellent service at Lexus of Danvers! Professional, friendly, efficient, and attentive. I’m very pleased with my experience.
Excellent service at Lexus of Danvers! Professional, friendly, efficient, and attentive. I’m very pleased with my experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!