Reviews
I felt like I was in good hands from the moment I drove in. Very efficient and got me on my way within a reasonable amount of time.
I felt like I was in good hands from the moment I drove in. Very efficient and got me on my way within a reasonable amount of time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and friendly . Easy to set up appointment and get service. Gave me a loner until car was ready. I was able to make my sales calls in area and they called me when done.
Professional and friendly . Easy to set up appointment and get service. Gave me a loner until car was ready. I was able to make my sales calls in area and they called me when done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
They always do an excellent job repairing my vehicle and cleaning it up for me. The “ pick up / return” of car is fantastic!!! Thank you.
They always do an excellent job repairing my vehicle and cleaning it up for me. The “ pick up / return” of car is fantastic!!! Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
First time buying new car , Lexus is cream of crop , buy my dealer was also cream of the crop , if anyone out there wants buy a new car I have six words , Ed Cho Ed Cho Ed Cho, never met him before and it was like buying from an old friend , he’s absolutely great
First time buying new car , Lexus is cream of crop , buy my dealer was also cream of the crop , if anyone out there wants buy a new car I have six words , Ed Cho Ed Cho Ed Cho, never met him before and it was like buying from an old friend , he’s absolutely great
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thoughtful, caring and punctual…..they strive to be honest about the time your service will take so I was impressed….also not very waiting area
Thoughtful, caring and punctual…..they strive to be honest about the time your service will take so I was impressed….also not very waiting area
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ed Cho is a great sales person.He help to bye my best car from selcting to final delivering.Not only simple delivering he explain very detail fuctions of the car so I have no problem to operate my car.I am 100 % satisfy with my purchase,LEXUS NX350h AWD.I hope I will keep for ever and will be my last car, I am 81 years old. Wishing all the best Ed Cho and Ira Lexus of Danvers. Thanks KISHOR DESAI
Ed Cho is a great sales person.He help to bye my best car from selcting to final delivering.Not only simple delivering he explain very detail fuctions of the car so I have no problem to operate my car.I am 100 % satisfy with my purchase,LEXUS NX350h AWD.I hope I will keep for ever and will be my last car, I am 81 years old. Wishing all the best Ed Cho and Ira Lexus of Danvers. Thanks KISHOR DESAI
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kahern, we're happy you found Ed to be so supportive during your experience here at Ira Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service person, Remi, was great. He addressed my concerns and provided a detailed explanation. He was efficient and helpful, while understanding my time constraints.
The service person, Remi, was great. He addressed my concerns and provided a detailed explanation. He was efficient and helpful, while understanding my time constraints.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, thank you for your kind review; we are happy to pass along your comments to Remi here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ed Cho is a great sales person. Kind and patient. He has a great personality and is very thorough in describing features of the cars.
Ed Cho is a great sales person. Kind and patient. He has a great personality and is very thorough in describing features of the cars.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great service department. Abraham is an excellent service advisor. No stress, easy in and easy out!
Great service department. Abraham is an excellent service advisor. No stress, easy in and easy out!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!
Everyone there is knowledgeable, friendly, professional. They make it so easy to bring your car in for service!
Everyone there is knowledgeable, friendly, professional. They make it so easy to bring your car in for service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Karen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!