Reviews
Abraham provided exceptional service today! He was super friendly and helpful. I hadn't booked a loaner car ahead of time, but he kindly offered me one so I didn't have to sit and wait for 3 hours. He made the whole process seamless and is truly wonderful to work with!
Abraham provided exceptional service today! He was super friendly and helpful. I hadn't booked a loaner car ahead of time, but he kindly offered me one so I didn't have to sit and wait for 3 hours. He made the whole process seamless and is truly wonderful to work with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service at Ira Lexus, Abraham is courteous and the service team is always right on schedule.
Great service at Ira Lexus, Abraham is courteous and the service team is always right on schedule.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My service experience was excellent as usual. Bryanna Bernard was excellent. She processed the service, and also noticed my inspection sticker was coming due, Thanks again Bryanna.
My service experience was excellent as usual. Bryanna Bernard was excellent. She processed the service, and also noticed my inspection sticker was coming due, Thanks again Bryanna.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Manager Rick was awesome, resolved issues quickly. Provided us with a brand new loaner car. All services explained .Facility clean and has good space to relax while you wait for your car.
Manager Rick was awesome, resolved issues quickly. Provided us with a brand new loaner car. All services explained .Facility clean and has good space to relax while you wait for your car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rolando, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
The sales and service staff are awesome. I bought one last year and bring my other two Lexus vehicles here too. They get you in and out quickly, literally minutes, with a nice loaner if needed. Definitely my preferred dealer.
The sales and service staff are awesome. I bought one last year and bring my other two Lexus vehicles here too. They get you in and out quickly, literally minutes, with a nice loaner if needed. Definitely my preferred dealer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service team. Clean facility. Spacious waiting room with refreshments. Reliable repair services. Clean car upon pickup.
Great service team. Clean facility. Spacious waiting room with refreshments. Reliable repair services. Clean car upon pickup.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ryan was great with helping gettting my car serviced, nice and cleaned after. Thank you.
Ryan was great with helping gettting my car serviced, nice and cleaned after. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words! We are so glad Ryan provided you with excellent service and got your car looking like new. We appreciate your business and look forward to seeing you again!
Excellent exceptional experienced dedicated Personnel dealership. I keep coming back for all those reasons. I recommend to anyone who will listen !
Excellent exceptional experienced dedicated Personnel dealership. I keep coming back for all those reasons. I recommend to anyone who will listen !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We take pride in providing excellent service. We appreciate your loyalty and recommendation. Thanks for being a valued customer!
Everyone we worked with was super friendly and the purchasing process was rather smoothe. We are happy with the GX even if it took forever to get!
Everyone we worked with was super friendly and the purchasing process was rather smoothe. We are happy with the GX even if it took forever to get!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Staff are very friendly and courteous. Disappointed I have to wait 2 weeks for a camera , that they caused to ruin during a software update-a vehicle recall. Unacceptable amount of time
Staff are very friendly and courteous. Disappointed I have to wait 2 weeks for a camera , that they caused to ruin during a software update-a vehicle recall. Unacceptable amount of time
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave a review. We are glad to hear that our staff was friendly and courteous. We apologize for the inconvenience of having to wait for your camera, and we will do our best to expedite the process. Thank you for your understanding.