Reviews
Service was prompt and competent. Staff is hard working and helpful. I recommend this dealership for both sales and service. You should allow comments if less than 25 words though.
Service was prompt and competent. Staff is hard working and helpful. I recommend this dealership for both sales and service. You should allow comments if less than 25 words though.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Superior service . Been buying here for 20 years. Our entire family buys vehicles here. Thank you for taking great care of us. Best place to purchase new or used
Superior service . Been buying here for 20 years. Our entire family buys vehicles here. Thank you for taking great care of us. Best place to purchase new or used
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The service department is absolutely phenomenal! They go above and beyond to take care of their customers. I am a long time customer and won?t bring my car anywhere else!
The service department is absolutely phenomenal! They go above and beyond to take care of their customers. I am a long time customer and won?t bring my car anywhere else!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are so happy to read such a great review about Ira Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very good customer service, timely, courteous, personable. Quality of work provided is where it should be and what to expect.
Very good customer service, timely, courteous, personable. Quality of work provided is where it should be and what to expect.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service department is absolutely phenomenal! They go above and beyond to take care of their customers. I am a long time customer and won’t bring my car anywhere else!
The service department is absolutely phenomenal! They go above and beyond to take care of their customers. I am a long time customer and won’t bring my car anywhere else!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Rose, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
John Luna was very helpful in getting us a loaner and explaining what had to be done to my RX350. I received first class treatment at your dealership. No complaints just praise.
John Luna was very helpful in getting us a loaner and explaining what had to be done to my RX350. I received first class treatment at your dealership. No complaints just praise.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Larry, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!
The process was smooth, Group 1 properly prepared in advance for my visit. Tyler kept me updated and I am pleased with the service I received.
The process was smooth, Group 1 properly prepared in advance for my visit. Tyler kept me updated and I am pleased with the service I received.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Earline, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Had a great experience at Ira Lexus in Danvers as usual. Joe Capprini was very helpful.
Had a great experience at Ira Lexus in Danvers as usual. Joe Capprini was very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Diane, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service and the service advisors are friendly. They communicate very well as your car is serviced.
Great service and the service advisors are friendly. They communicate very well as your car is serviced.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Excellent service and excellent customer service and and excellent repair work I would recommend IRA Lexus to all my friends The complementary snacks are always a great treat while you wait
Excellent service and excellent customer service and and excellent repair work I would recommend IRA Lexus to all my friends The complementary snacks are always a great treat while you wait
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Robert, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!