Reviews
Every step of this process was professional informative and helpful. Ed Cho was so knowledgeable patient and thorough. The best sales experience I’ve ever had buying a new car. He spent probably close to 8 hours with me in my 3 visits to complete the process. I’m 77 years old and needed a lot of recent info since my last car was 15 years old ((not a Lexus) . I’m looking forward to experiencing Lexus further help and services
Every step of this process was professional informative and helpful. Ed Cho was so knowledgeable patient and thorough. The best sales experience I’ve ever had buying a new car. He spent probably close to 8 hours with me in my 3 visits to complete the process. I’m 77 years old and needed a lot of recent info since my last car was 15 years old ((not a Lexus) . I’m looking forward to experiencing Lexus further help and services
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience at Ira Lexus! Bryanna took care of me and was so nice, helpful, and professional. I showed up without an appointment because I was having an issue with my car, and they were able to get it fixed as quickly as they could. Bryanna explained everything thoroughly and made sure I understood what was going on with my car. Everyone I interacted with there was extremely friendly, welcoming, and helpful. They made the whole process super easy and stress-free. Definitely recommend Ira Lexus and Bryanna!
I had a great experience at Ira Lexus! Bryanna took care of me and was so nice, helpful, and professional. I showed up without an appointment because I was having an issue with my car, and they were able to get it fixed as quickly as they could. Bryanna explained everything thoroughly and made sure I understood what was going on with my car. Everyone I interacted with there was extremely friendly, welcoming, and helpful. They made the whole process super easy and stress-free. Definitely recommend Ira Lexus and Bryanna!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had the pleasure of working with Mr. Ed Cho. Early on in our search we met Ed and took a new 2026 for a test drive. The car speaks for itself, there's no denying that. Over the next 2 months our search continued, and Ed continued to provide us with listing via email and text. Ed's professionalism, knowledge and willingness to go the extra mile did not go unnoticed. We eventually made our way back to IRA Lexus and to Ed and made a purchase. Ed walked us through the process, put up with a barrage of questions and concerns and all the while maintained a calm and present demeanor. A car buying experience can be a stressful process, Ed eased that pain and we truly appreciate him for that. End of the day, it is a car dealership and a good dealership, and salesman should make you at least feel like you're walking out of there with some wins!
Had the pleasure of working with Mr. Ed Cho. Early on in our search we met Ed and took a new 2026 for a test drive. The car speaks for itself, there's no denying that. Over the next 2 months our search continued, and Ed continued to provide us with listing via email and text. Ed's professionalism, knowledge and willingness to go the extra mile did not go unnoticed. We eventually made our way back to IRA Lexus and to Ed and made a purchase. Ed walked us through the process, put up with a barrage of questions and concerns and all the while maintained a calm and present demeanor. A car buying experience can be a stressful process, Ed eased that pain and we truly appreciate him for that. End of the day, it is a car dealership and a good dealership, and salesman should make you at least feel like you're walking out of there with some wins!
Ira was great to work with every step of the way. I would highly recommend visiting them if you?re in the market for a new or used car. They will take great care of you.
Ira was great to work with every step of the way. I would highly recommend visiting them if you?re in the market for a new or used car. They will take great care of you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service and responsive service team. Scheduling service is very professional and the service representatives are very helpful in advising you with recommended service items
Excellent service and responsive service team. Scheduling service is very professional and the service representatives are very helpful in advising you with recommended service items
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I really appreciate the video detailing repairs needed. Great customer service and comfortable waiting room.
I really appreciate the video detailing repairs needed. Great customer service and comfortable waiting room.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jen Perry was my service assistant- she was awesome- major service and parts were replaced at expected heavy cost- My only complaint is they want to charge me for the gas used (minimal) on the loaner- first time ever especially when it cost me over $2000!!!
Jen Perry was my service assistant- she was awesome- major service and parts were replaced at expected heavy cost- My only complaint is they want to charge me for the gas used (minimal) on the loaner- first time ever especially when it cost me over $2000!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Philip, thank you for your kind words about Jen and the awesome service you received. We truly appreciate your feedback regarding the gas charge on the loaner vehicle and understand your concern, especially after such a significant investment in service and parts. Your experience is important to us, and we will work to ensure our policies reflect our commitment to customer-centric support and reliability. We hope to see you again soon!
IRA Lexus service is amazing?..love the video to confirm exactly what was done! The people are extremely professional also and the facility is very clean
IRA Lexus service is amazing?..love the video to confirm exactly what was done! The people are extremely professional also and the facility is very clean
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Janice, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Always excellent service Been using this service department for over 10 years Always the best! Their service agents are very knowledgeable and accommodating They provide a loaner vehicle when repairs are extensive
Always excellent service Been using this service department for over 10 years Always the best! Their service agents are very knowledgeable and accommodating They provide a loaner vehicle when repairs are extensive
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Ninette, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Bryanna is amazing, best rep in service, she makes me feel welcomed every time I go in to service my car had a couple of bad experiences but she is amazing! (Not with her)
Bryanna is amazing, best rep in service, she makes me feel welcomed every time I go in to service my car had a couple of bad experiences but she is amazing! (Not with her)
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jesenia, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!