Reviews
Thoughtful, caring and punctual…..they strive to be honest about the time your service will take so I was impressed….also not very waiting area
Thoughtful, caring and punctual…..they strive to be honest about the time your service will take so I was impressed….also not very waiting area
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ed Cho is a great sales person.He help to bye my best car from selcting to final delivering.Not only simple delivering he explain very detail fuctions of the car so I have no problem to operate my car.I am 100 % satisfy with my purchase,LEXUS NX350h AWD.I hope I will keep for ever and will be my last car, I am 81 years old. Wishing all the best Ed Cho and Ira Lexus of Danvers. Thanks KISHOR DESAI
Ed Cho is a great sales person.He help to bye my best car from selcting to final delivering.Not only simple delivering he explain very detail fuctions of the car so I have no problem to operate my car.I am 100 % satisfy with my purchase,LEXUS NX350h AWD.I hope I will keep for ever and will be my last car, I am 81 years old. Wishing all the best Ed Cho and Ira Lexus of Danvers. Thanks KISHOR DESAI
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kahern, we're happy you found Ed to be so supportive during your experience here at Ira Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service person, Remi, was great. He addressed my concerns and provided a detailed explanation. He was efficient and helpful, while understanding my time constraints.
The service person, Remi, was great. He addressed my concerns and provided a detailed explanation. He was efficient and helpful, while understanding my time constraints.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, thank you for your kind review; we are happy to pass along your comments to Remi here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ed Cho is a great sales person. Kind and patient. He has a great personality and is very thorough in describing features of the cars.
Ed Cho is a great sales person. Kind and patient. He has a great personality and is very thorough in describing features of the cars.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great service department. Abraham is an excellent service advisor. No stress, easy in and easy out!
Great service department. Abraham is an excellent service advisor. No stress, easy in and easy out!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!
Everyone there is knowledgeable, friendly, professional. They make it so easy to bring your car in for service!
Everyone there is knowledgeable, friendly, professional. They make it so easy to bring your car in for service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Karen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
This is my 11th Lexus leased with IRA. There is not enough room for all the Accolades I would give this dealership!!!
This is my 11th Lexus leased with IRA. There is not enough room for all the Accolades I would give this dealership!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a great experience buying a car at Ira Lexus in Danvers. I was given a number for my trade that helped to put me in a new car.
I had a great experience buying a car at Ira Lexus in Danvers. I was given a number for my trade that helped to put me in a new car.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everyone from pulling into the service bay to the Service Manager Tyler was outstanding. They run a fantastic job from getting you and out the door in a timely manner!
Everyone from pulling into the service bay to the Service Manager Tyler was outstanding. They run a fantastic job from getting you and out the door in a timely manner!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Christine, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service was provided by the service team. All of the staff I worked with was happy to help and keep me updated about my vehicle service. I will be recommending this service team to my community!
Excellent service was provided by the service team. All of the staff I worked with was happy to help and keep me updated about my vehicle service. I will be recommending this service team to my community!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!