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Lithia Reno Subaru

(1,804 reviews)
Visit Lithia Reno Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–8:00pm 7:30am–5:30pm
Sunday 11:00am–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2014 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (775) 376-9830 (775) 376-9830
Used (775) 440-2918 (775) 440-2918
Service (775) 376-9881 (775) 376-9881

Reviews

(1,804 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Reno Subaru from DealerRater.

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Routine Service at the Lithia Service Department.

I always take my car to the Lithia dealership for routine service. They know my car and are good advisors on what my car needs. The service employees are excellent, always friendly and always professional. If they find something wrong or that a part is worn and needs replacing, they will call and let me know the price and estimated time before I commit to the item or extra work. So, no surprises when I check the bill. I would normally say that the overall facilities deserve five stars. Right now, the service department is undergoing a renovation and the facility is a little tight. But considering the amount of people there, they still got my car serviced in the allotted time. No chaos.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always Satisfied Customer

The service here from A to Z has always been absolutely impeccable! In all my experiences with them they have gone above and beyond. I love my Subaru and will not hesitate to purchase any of my future vehicles from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mrs. Gloria Johnnie-Robles

It was very good. Thank you. Our salesman was extremely helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thank you Thomas Sumauskas!

We came up to Reno from Las Vegas in our Crosstrek to spend Christmas with our family. We were already eyeing the 2018 Outback. We happened to stop by and we had the pleasure of meeting Thomas S. He made it so easy and made the whole buying a new car painless. The whole dealership was wonderful! Thank you Lithia Reno Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Thanks Eric

This is my third Subaru. Wouldn't buy anything else. Impressed with the service department when I first moved from Carson to Reno I decided to go here first. Eric was a pleasure to work with. I will happily refer friends to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great car-excellent service.

I have owned cars for more than 50 years. The service is the best I have ever experienced. I would recommend anyone to buy a car here because the follow-up service as needed is excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Recent Repair

Our service rep, Misty, was very efficient and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My Lithia Subaru dealer experience

Marty here in Reno was my advisor; professional, knowledgeable, warm, helpful.. A+! Good job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lithia Review

We had excellent service with Lithia, I have been doing business with them for 17 years now and have never had a complaint and have always had first class service and customer relations with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Review title

Thank you Thomas! He was very professional! Im loving my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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