Reviews
My salesperson was named Terrence.
My salesperson was named Terrence. He could not have been more pleasant or easier to work with. He made the car buying experience actually enjoyable.
My salesperson was named Terrence.
My salesperson was named Terrence. He could not have been more pleasant or easier to work with. He made the car buying experience actually enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Kevin! I'm thrilled to hear that Terrence provided you with such a pleasant and enjoyable car buying experience at Checkered Flag Honda. I appreciate your feedback, and we hope to see you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Service done as agreed, all information about the
Service done as agreed, all information about the condition of the vehicle received, even video recording, everything that needed to be done was done. Well done.
Service done as agreed, all information about the
Service done as agreed, all information about the condition of the vehicle received, even video recording, everything that needed to be done was done. Well done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Mato! I truly appreciate your positive feedback about your experience with Checkered Flag Honda. It's great to hear that you were satisfied with the service and the detailed information we provided, including the video recording. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Quick service.
Quick service. Get flustered at all the up selling systems, but your advisor did not push at all
Quick service.
Quick service. Get flustered at all the up selling systems, but your advisor did not push at all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Beverly! I'm glad to hear you had a quick service experience at Checkered Flag Honda. Our team appreciates your feedback regarding the upselling and is happy that our advisor respected your preferences. We hope to see you again for your next visit! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
The friendly customer experience and the atmosphere of
The friendly customer experience and the atmosphere of the dealership in general.
The friendly customer experience and the atmosphere of
The friendly customer experience and the atmosphere of the dealership in general.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your fantastic review, Alyssa! I'm happy to hear that you enjoyed the friendly customer experience and atmosphere at Checkered Flag Honda. Your feedback means a lot to us, and we hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
It was fast and efficient.
It was fast and efficient. I always walk away knowing the status of my car and what to expect going forward.
It was fast and efficient.
It was fast and efficient. I always walk away knowing the status of my car and what to expect going forward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Krystal! I'm glad to hear that you found your experience at Checkered Flag Honda to be fast and efficient. Keeping you informed about your car's status is our priority. We look forward to seeing you again for your next visit! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Every aspect was handled efficiently and done with
Every aspect was handled efficiently and done with concern for the customer. Very well done. Kudos to Stephanie for her care.
Every aspect was handled efficiently and done with
Every aspect was handled efficiently and done with concern for the customer. Very well done. Kudos to Stephanie for her care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Bruce! I truly appreciate your kind words about your experience at Checkered Flag Honda. I'm thrilled to hear that Stephanie provided you with excellent service and showed genuine care. Our team looks forward to welcoming you back for your next visit! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Service rep was very nice.
Service rep was very nice. I was in and out quickly and he let me know about upcoming routine maintenance that needs to be done.
Service rep was very nice.
Service rep was very nice. I was in and out quickly and he let me know about upcoming routine maintenance that needs to be done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind review, Franklin! I'm thrilled to hear that our service representative provided you with a pleasant experience and kept you informed about your upcoming maintenance. At Checkered Flag Honda, we strive to ensure our customers receive top-notch service. We look forward to seeing you again for your next visit! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
I was referred to Checkered Flag Honda at 6541 East
I was referred to Checkered Flag Honda at 6541 East Virginia Beach Boulevard, Virginia Beach, Virginia by the company, Doctor Honda, who I have been using to service my 2001Honda Accord EX for the past four years after moving to Chesapeake from Virginia Beach where I lived for 34 years and was referred to Doctor Honda by the company, Oceana Muffler, who serviced my car since I acquired it in 2014. Miss Monica Ellis at Checkered Flag was very polite, personable and kind from our initial phone conversation about the SRS light coming on and staying on, through the installation of a new driver side front seat belt buckle. I was very happy and satisfied with Miss Ellis.
I was referred to Checkered Flag Honda at 6541 East
I was referred to Checkered Flag Honda at 6541 East Virginia Beach Boulevard, Virginia Beach, Virginia by the company, Doctor Honda, who I have been using to service my 2001Honda Accord EX for the past four years after moving to Chesapeake from Virginia Beach where I lived for 34 years and was referred to Doctor Honda by the company, Oceana Muffler, who serviced my car since I acquired it in 2014. Miss Monica Ellis at Checkered Flag was very polite, personable and kind from our initial phone conversation about the SRS light coming on and staying on, through the installation of a new driver side front seat belt buckle. I was very happy and satisfied with Miss Ellis.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your fantastic review, Shirley! I'm glad to hear about your positive experience with Monica at Checkered Flag Honda. It’s great to know that she provided you with the polite and personable service you deserve while addressing the issue with your 2001 Honda Accord EX. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
We have been with checkered flag for 20 years.
We have been with checkered flag for 20 years. This makes our third car purchase in 5 years. We like the no stress and no pressure atmosphere. Kai Adkins was our sales representative, Very professional and knowledgeable . He had patience and answered our questions making the process pleasant and enjoyable. On a scale of 1 - 10 he definitely was a 10 and we would recommend him to anyone. Thank you Mr. Adkins !!
We have been with checkered flag for 20 years.
We have been with checkered flag for 20 years. This makes our third car purchase in 5 years. We like the no stress and no pressure atmosphere. Kai Adkins was our sales representative, Very professional and knowledgeable . He had patience and answered our questions making the process pleasant and enjoyable. On a scale of 1 - 10 he definitely was a 10 and we would recommend him to anyone. Thank you Mr. Adkins !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Linda! I truly appreciate your loyalty to Checkered Flag Honda over the past 20 years and are thrilled to hear about your positive experience with Kai. It’s great to know that his professionalism and knowledge made your car purchase enjoyable. We look forward to serving you for many more years to come! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
My service manager, Orlando, was pleasant and promptly
My service manager, Orlando, was pleasant and promptly assisted me during my servicing. He also showed me all the recommendations that my car would need in the future.
My service manager, Orlando, was pleasant and promptly
My service manager, Orlando, was pleasant and promptly assisted me during my servicing. He also showed me all the recommendations that my car would need in the future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Dawn! I am glad to hear that Orlando provided you with excellent service during your visit to Checkered Flag Honda. It’s great to know he was able to assist you and provide valuable recommendations for your car. We appreciate your feedback and look forward to seeing you again. Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com