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Checkered Flag Honda

(5,442 reviews)
2013 state dealer award
View 6 awards
2013 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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Reviews

(5,442 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Honda from DealerRater.

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Stephanie with checkered flag did an amazing job… she was awesome. Both my shuttle drivers drove very well Ric & Tom

Stephanie with checkered flag did an amazing job… she was awesome. Both my shuttle drivers drove very well Ric & Tom

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Christopher! It's great to hear that Stephanie impressed you with her service and that Ric and Tom provided excellent shuttle rides. I appreciate your kind words, and we look forward to seeing you at Checkered Flag Honda again soon! Sincerely, Janell Boone - Service Manager - [email protected]

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I have always compared service at other dealerships to Honda service. Checkered Flag Honda has ALWAYS set the bar. Taking a vehicle to the respective dealership for service does NOT guarantee the best service. Read the reviews! I am happy to give Checkered Flag a 5 star review not just for the repairs I had performed yesterday, but for the service i experienced over the last 8 years. Thank you for placing such a high value on integrity. Seems to be in short supply these days. For follow on potential customers, this a a business others should strive to emulate!

I have always compared service at other dealerships to Honda service. Checkered Flag Honda has ALWAYS set the bar. Taking a vehicle to the respective dealership for service does NOT guarantee the best service. Read the reviews! I am happy to give Checkered Flag a 5 star review not just for the repairs I had performed yesterday, but for the service i experienced over the last 8 years. Thank you for placing such a high value on integrity. Seems to be in short supply these days. For follow on potential customers, this a a business others should strive to emulate!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for taking a moment to share your visit, James! I truly appreciate your kind words and am delighted to hear that Checkered Flag Honda has consistently met your expectations over the past eight years. Integrity is at the heart of what we do, and it’s encouraging to know that our commitment resonates with you. We look forward to continuing to serve you in the future and hope to see you again soon! Sincerely, Janell Boone - Service Manager - [email protected]

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I really like my service rep. He explains thing in terms you can understand and he listens to you. He answers any questions. I also like the customer service lounge. It is clean and taken care of.

I really like my service rep. He explains thing in terms you can understand and he listens to you. He answers any questions. I also like the customer service lounge. It is clean and taken care of.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback, Mary! I’m thrilled to hear that you had a positive experience with your service representative at Checkered Flag Honda. It's great to know that you found the customer service lounge clean and well-maintained. I appreciate your support, and we look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - [email protected]

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Orlando has great customer service to detail and customer service are outstanding. He handle the situation very professional.

Orlando has great customer service to detail and customer service are outstanding. He handle the situation very professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, Kelvin! I’m thrilled to hear that Orlando provided you with outstanding customer service and handled everything professionally. At Checkered Flag Honda, we strive to ensure our customers have the best experience possible. We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - [email protected]

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Professional and willing to go out of their way to assist above and beyond. Great customer service

Professional and willing to go out of their way to assist above and beyond. Great customer service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Much appreciated for this wonderful feedback, Candance! I'm glad to hear that you experienced great customer service at Checkered Flag Honda. We're dedicated to going above and beyond for our customers, and your feedback truly motivates us. We look forward to assisting you again in the future! Sincerely, Chad Frick - General Manager - [email protected]

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I enjoyed the outstanding customer service provided to my wife snd I when we visited the office.

I enjoyed the outstanding customer service provided to my wife snd I when we visited the office.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Stephen! I appreciate your kind words about the outstanding customer service you and your wife received at Checkered Flag Honda. I'm glad to hear you had a positive experience. We look forward to welcoming you both back in the future! Sincerely, Janell Boone - Service Manager - [email protected]

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Smooth and easy. Pricing was straight forward and gave me a great price for my trade in.

Smooth and easy. Pricing was straight forward and gave me a great price for my trade in.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words, Aaliyah! I'm thrilled to hear that your experience with Checkered Flag Honda was smooth and straightforward, especially regarding the pricing and your trade-in. We appreciate your feedback and hope to see you again soon! Sincerely, Chad Frick - General Manager - [email protected]

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Orlando communicated with me during the entire visit. I trusted him with my car for the entire appointment.

Orlando communicated with me during the entire visit. I trusted him with my car for the entire appointment.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, Theresa! I’m delighted to hear about your positive experience with Orlando at Checkered Flag Honda. Trust is essential when it comes to your vehicle, and I’m glad you felt secure during your appointment. We look forward to seeing you again! Sincerely, Janell Boone - Service Manager - [email protected]

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Excellent service from Orlando Gayol, Rachael, and the entire Checkered Flag Team.

Excellent service from Orlando Gayol, Rachael, and the entire Checkered Flag Team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, Kurt! I truly appreciate your kind words about Orlando, Rachael, and my entire team at Checkered Flag Honda. I'm thrilled to hear you had an excellent experience with us. WeI look forward to serving you again soon! Sincerely, Chad Frick - General Manager - [email protected]

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Work was done right and Orlando kept me informed, was courteous, helpful and I couldn't have had a better Checkered Flag representative work with me.

Work was done right and Orlando kept me informed, was courteous, helpful and I couldn't have had a better Checkered Flag representative work with me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review, Gregory! I’m thrilled to hear that Orlando provided you with such excellent service at Checkered Flag Honda. We strive to keep our customers informed and satisfied, and it's great to know we hit the mark with you. Looking forward to seeing you again! Sincerely, Janell Boone - Service Manager - [email protected]

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