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Checkered Flag Honda

(5,415 reviews)
2013 state dealer award
View 5 awards
2013 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Inventory

  • Platinum White Pearl 2019 Honda Accord Sedan
    Honda Certified
    2019 Honda Accord
    32,613 mi.
    $23,810 $130 price drop
  • Modern Steel Metallic 2024 Honda HR-V SUV
    Honda Certified
    2024 Honda HR-V
    32,489 mi.
    $27,625
  • Platinum White Pearl 2025 Honda Odyssey Minivan
    Honda Certified
    2025 Honda Odyssey
    5,135 mi.
    $43,290 $1,135 price drop
  • No photo available
    Honda Certified
    2019 Honda Civic
    62,420 mi.
    $19,250

Reviews

(5,415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Honda from DealerRater.

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I was referred to Checkered Flag Honda at 6541 East

I was referred to Checkered Flag Honda at 6541 East Virginia Beach Boulevard, Virginia Beach, Virginia by the company, Doctor Honda, who I have been using to service my 2001Honda Accord EX for the past four years after moving to Chesapeake from Virginia Beach where I lived for 34 years and was referred to Doctor Honda by the company, Oceana Muffler, who serviced my car since I acquired it in 2014. Miss Monica Ellis at Checkered Flag was very polite, personable and kind from our initial phone conversation about the SRS light coming on and staying on, through the installation of a new driver side front seat belt buckle. I was very happy and satisfied with Miss Ellis.

I was referred to Checkered Flag Honda at 6541 East

I was referred to Checkered Flag Honda at 6541 East Virginia Beach Boulevard, Virginia Beach, Virginia by the company, Doctor Honda, who I have been using to service my 2001Honda Accord EX for the past four years after moving to Chesapeake from Virginia Beach where I lived for 34 years and was referred to Doctor Honda by the company, Oceana Muffler, who serviced my car since I acquired it in 2014. Miss Monica Ellis at Checkered Flag was very polite, personable and kind from our initial phone conversation about the SRS light coming on and staying on, through the installation of a new driver side front seat belt buckle. I was very happy and satisfied with Miss Ellis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We have been with checkered flag for 20 years.

We have been with checkered flag for 20 years. This makes our third car purchase in 5 years. We like the no stress and no pressure atmosphere. Kai Adkins was our sales representative, Very professional and knowledgeable . He had patience and answered our questions making the process pleasant and enjoyable. On a scale of 1 - 10 he definitely was a 10 and we would recommend him to anyone. Thank you Mr. Adkins !!

We have been with checkered flag for 20 years.

We have been with checkered flag for 20 years. This makes our third car purchase in 5 years. We like the no stress and no pressure atmosphere. Kai Adkins was our sales representative, Very professional and knowledgeable . He had patience and answered our questions making the process pleasant and enjoyable. On a scale of 1 - 10 he definitely was a 10 and we would recommend him to anyone. Thank you Mr. Adkins !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Linda! I truly appreciate your loyalty to Checkered Flag Honda over the past 20 years and are thrilled to hear about your positive experience with Kai. It’s great to know that his professionalism and knowledge made your car purchase enjoyable. We look forward to serving you for many more years to come! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

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My service manager, Orlando, was pleasant and promptly

My service manager, Orlando, was pleasant and promptly assisted me during my servicing. He also showed me all the recommendations that my car would need in the future.

My service manager, Orlando, was pleasant and promptly

My service manager, Orlando, was pleasant and promptly assisted me during my servicing. He also showed me all the recommendations that my car would need in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Dawn! I am glad to hear that Orlando provided you with excellent service during your visit to Checkered Flag Honda. It’s great to know he was able to assist you and provide valuable recommendations for your car. We appreciate your feedback and look forward to seeing you again. Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

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Stephanie Zeljeznjak and team are "ALWAYS" so friendly

Stephanie Zeljeznjak and team are "ALWAYS" so friendly and helpful and take a personal interest in me and my car!! 😊❀️ They go the extra mile to make sure I am taken care of in every way!! Your dealership and staff have helped me every time I have been there with whatever I needed and with the upmost courtesy and professionalism. Thank you so much for helping me keep my Honda in the best condition possible!! πŸ‘πŸ»πŸ˜Ž Sincerely, Becky Harris

Stephanie Zeljeznjak and team are "ALWAYS" so friendly

Stephanie Zeljeznjak and team are "ALWAYS" so friendly and helpful and take a personal interest in me and my car!! 😊❀️ They go the extra mile to make sure I am taken care of in every way!! Your dealership and staff have helped me every time I have been there with whatever I needed and with the upmost courtesy and professionalism. Thank you so much for helping me keep my Honda in the best condition possible!! πŸ‘πŸ»πŸ˜Ž Sincerely, Becky Harris

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your kind words, Becky! I truly appreciate your feedback and am thrilled to hear that Stephanie and our team have consistently provided you with friendly and helpful service. At Checkered Flag Honda, we always strive to go the extra mile for our customers. We're glad to have been able to assist you in keeping your Honda in great condition. We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

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Super Friendly associate.

Super Friendly associate. Clean and comfortable waiting area. Great experience. Stephanie was Amazing. I highly recommend coming here. We purchased our vehicles from here and receive Amazing customer service. Stephanie was the best.

Super Friendly associate.

Super Friendly associate. Clean and comfortable waiting area. Great experience. Stephanie was Amazing. I highly recommend coming here. We purchased our vehicles from here and receive Amazing customer service. Stephanie was the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Joanna! I truly appreciate your wonderful feedback about your experience at Checkered Flag Honda. It’s fantastic to hear that Stephanie provided you with amazing service and that you enjoyed our clean and comfortable waiting area. We are grateful for your recommendation and look forward to assisting you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

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Was quick and good results.

Was quick and good results. My Advisor, Brian Giles, was excellent in going over everything that needed to be checked. He answered all of my questions and gave me a copy of other things that would be needed in the next six months. I give him 10 stars!!

Was quick and good results.

Was quick and good results. My Advisor, Brian Giles, was excellent in going over everything that needed to be checked. He answered all of my questions and gave me a copy of other things that would be needed in the next six months. I give him 10 stars!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Deborah! I truly appreciate your kind words about your experience at Checkered Flag Honda. It's great to hear that Brian provided you with excellent service and addressed all your questions. Your satisfaction means a lot to us! We look forward to seeing you again and assisting you further in the future. Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

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I like the service that my service advisor provides.

I like the service that my service advisor provides. Appreciate the courtesy ride and my car is usually on time.

I like the service that my service advisor provides.

I like the service that my service advisor provides. Appreciate the courtesy ride and my car is usually on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for your encouraging review, Rosemarie! I'm excited to hear that you appreciate the service provided by your advisor and that the courtesy ride was helpful. At Checkered Flag Honda, we strive to ensure that your car is serviced efficiently and on time. Our team looks forward to seeing you again for your next visit! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

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The service advisor was extremely knowledgeable and

The service advisor was extremely knowledgeable and helpful. The service was performed in a timely manner.

The service advisor was extremely knowledgeable and

The service advisor was extremely knowledgeable and helpful. The service was performed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your great review, Cesar! I'm thrilled to hear that our service advisor was knowledgeable and helpful, and that your service was performed in a timely manner. At Checkered Flag Honda, we strive to provide the best experience for our customers. We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

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It didn't take long for my state safety inspection.

It didn't take long for my state safety inspection. The free coffee was good and the waiting area comfortable.

It didn't take long for my state safety inspection.

It didn't take long for my state safety inspection. The free coffee was good and the waiting area comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, Richard! I'm glad to hear that your state safety inspection went smoothly and that you enjoyed the complimentary coffee and comfortable waiting area. We appreciate your feedback and hope to see you again at Checkered Flag Honda for your future needs! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

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Orlando was professional but personable.

Orlando was professional but personable. He had a good understanding of what was going on and was helpful.

Orlando was professional but personable.

Orlando was professional but personable. He had a good understanding of what was going on and was helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, Helen! I'm thrilled to hear that Orlando made your experience at Checkered Flag Honda both professional and personable. Our team strives to provide excellent service, and it’s great to know that Orlando was able to help you. We look forward to seeing you again! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

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