Reviews
Stephanie kept me informed when there was a delay and gave me options.
Stephanie kept me informed when there was a delay and gave me options.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your note about our service team’s clear updates during delays on your Honda Civic Hybrid is appreciated. Knowing you valued the options we provided means a lot to us.
Friendly and I don't have to wait for long
Friendly and I don't have to wait for long
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly, efficient service is how our service department operates. Knowing you didn’t have to wait long for your Honda CR-V means a lot to us.
I was greeted promptly, given full information and the rep was friendly.
I was greeted promptly, given full information and the rep was friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you noting how promptly you were greeted and how clearly we explained everything. Knowing our service team could provide a friendly, informative experience during your Honda Passport service means a lot to us.
Everyone is so helpful and polite
Everyone is so helpful and polite
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the five-star rating. We’re delighted to hear our team made your Honda CR-V service courteous and supportive.
I liked that you are open on Saturday.
I liked that you are open on Saturday.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Amilcar! I'm glad to hear that you appreciate our Saturday hours. At Checkered Flag Honda, we strive to be convenient for our customers. We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - [email protected]
Our service advisor Brian Giles is always so accommodating and helpful. We are always happy with the service we receive at checkered flag Honda.
Our service advisor Brian Giles is always so accommodating and helpful. We are always happy with the service we receive at checkered flag Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your praise for our service advisor’s accommodating and helpful approach underscores how our service department prioritizes personalized care. We look forward to providing the same attentive service to your Honda Accord next time.
I had a really good experience working with Brandy! I originally came in looking for a car for myself and my son. She was very helpful from the beginning and took the time to work with me and understand what I was looking for. After speaking with finance, I wasn't quite comfortable with the payments, so Brandy walked me over to the used car side to look at some other options. Unfortunately, the experience over there wasn't as warm or welcoming, so after looking at a few cars, we called Brandy around 5:30 and told her we were thinking about coming back over to the new car side. Even though she was supposed to get off at 6:00, she told us she would stay and help us. I had been out all day and was definitely a little frustrated by that point, but Brandy was so patient and understanding. She never rushed me or made me feel like I was keeping her there. She stayed kind and helpful throughout the entire process. Honestly, the way Brandy treated me played a huge part in me deciding to purchase my car that day. Great customer service really does make a difference. Thank you, Brandy, for going above and beyond and making sure I left happy with my purchase! ❤️
I had a really good experience working with Brandy! I originally came in looking for a car for myself and my son. She was very helpful from the beginning and took the time to work with me and understand what I was looking for. After speaking with finance, I wasn't quite comfortable with the payments, so Brandy walked me over to the used car side to look at some other options. Unfortunately, the experience over there wasn't as warm or welcoming, so after looking at a few cars, we called Brandy around 5:30 and told her we were thinking about coming back over to the new car side. Even though she was supposed to get off at 6:00, she told us she would stay and help us. I had been out all day and was definitely a little frustrated by that point, but Brandy was so patient and understanding. She never rushed me or made me feel like I was keeping her there. She stayed kind and helpful throughout the entire process. Honestly, the way Brandy treated me played a huge part in me deciding to purchase my car that day. Great customer service really does make a difference. Thank you, Brandy, for going above and beyond and making sure I left happy with my purchase! ❤️
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hearing that our sales associate’s patience and attentiveness made you feel supported means a lot to our team. We’re glad your purchase of a new Honda Accord felt welcoming and that you left happy with your choice. We hope you and your son enjoy plenty of memorable drives together.
No stress full sales experience
No stress full sales experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback! I'm delighted to hear that you had a stress-free sales experience at Checkered Flag Honda. Our team strives to make the car-buying process as smooth as possible. We hope to see you again soon, Mary! Sincerely, Chad Frick - General Manager - [email protected]
My sales rep Carl Dyson was so knowledgeable and kind! Would buy from again!
My sales rep Carl Dyson was so knowledgeable and kind! Would buy from again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Knowing our sales team provided friendly, well-informed support means a lot. We look forward to assisting you again with your new Accord Hybrid.
Everyone was professional and helpful.
Everyone was professional and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the five-star rating. We’re glad our service team provided professional support for your Honda Accord.