Reviews
Great salesperson, Brandy Jones. She anwsered all our questions and found us a great CRV.
Great salesperson, Brandy Jones. She anwsered all our questions and found us a great CRV.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our sales team enjoyed answering your questions and helping you find the right Honda CR-V. Your kind words and five-star rating mean a great deal to our dealership.
*The availability of a courtesy ride from and back to the dealership for services. *My service advisor (Orlando Gaylor) kept me informed throughout the process.
*The availability of a courtesy ride from and back to the dealership for services. *My service advisor (Orlando Gaylor) kept me informed throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Knowing that our courtesy ride to and from the dealership and clear updates from your service advisor made the service on your Honda Passport seamless is rewarding. Your kind words and five-star rating mean a great deal to us.
I would give zero Stars if I had to rate the person who answered the phone when I called in to make my appointment. But my actual customer service representative, Monica, was so helpful, so my five stars relate to her customer service only. The service itself was prompt and thorough, and my car looked great after they washed it and vacuumed the driver side floor.
I would give zero Stars if I had to rate the person who answered the phone when I called in to make my appointment. But my actual customer service representative, Monica, was so helpful, so my five stars relate to her customer service only. The service itself was prompt and thorough, and my car looked great after they washed it and vacuumed the driver side floor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re sorry the person who first answered your call fell short, but we’re glad our customer service representative could help you so effectively. Hearing that the service on your Honda Pilot was prompt, thorough, and left your vehicle looking great is truly rewarding.
Highly organized, efficient and professional. Communication was excellent. Other maintenance was recommended, but there was no pressure to sign up for it. Very different experience than I have had with other dealers in the area.
Highly organized, efficient and professional. Communication was excellent. Other maintenance was recommended, but there was no pressure to sign up for it. Very different experience than I have had with other dealers in the area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Robert! I’m thrilled to hear that you found Checkered Flag Honda to be highly organized, efficient, and professional. It's great that our communication met your expectations and that you appreciated the no-pressure approach regarding additional maintenance. We strive to provide a different and better experience for our customers, and your feedback truly validates our efforts. We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - [email protected]
Customer service đź‘Ť the service advisor Stephanie, was really helpful and kept me updated on the vehicle's status
Customer service đź‘Ť the service advisor Stephanie, was really helpful and kept me updated on the vehicle's status
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hearing that you received timely updates on your Honda Civic’s status means a lot to our service team. Our service advisor was happy to help and keep you informed throughout the process.
I like how the service technician explains and validates the work that will be performed on my vehicle. They constantly keep me updated on the status of my vehicle.
I like how the service technician explains and validates the work that will be performed on my vehicle. They constantly keep me updated on the status of my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re glad you felt informed throughout the service of your Honda HR-V. Your recognition of our technician’s detailed explanations and timely updates means a lot to us.
DANIEL TOOK GREAT CARE OF ME FOR THE RECALL AND DID WHAT I ASKED. THANK YOU. THE TRUCK WS DONE WHEN EXPECTED AND HE REPLACED MY KEY FOB BATTERY WHICH WAS ACCTING UP.
DANIEL TOOK GREAT CARE OF ME FOR THE RECALL AND DID WHAT I ASKED. THANK YOU. THE TRUCK WS DONE WHEN EXPECTED AND HE REPLACED MY KEY FOB BATTERY WHICH WAS ACCTING UP.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your feedback about having your Ridgeline serviced on schedule and resolving the key fob battery issue highlights our service team’s attention to detail. Knowing we could handle your recall and the fob replacement smoothly is truly rewarding.
The tire replacement was done in a timely manner and the exact tires were in stock.
The tire replacement was done in a timely manner and the exact tires were in stock.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re glad the timely tire replacement on your Honda Odyssey went smoothly and that we had the exact tires in stock. Knowing that these details met your expectations means a lot to our service team.
It was very professional. My service writer very nice and helpful. Also the tech that worked on my car is very informative. Good job all the way around.
It was very professional. My service writer very nice and helpful. Also the tech that worked on my car is very informative. Good job all the way around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your feedback about the professional service on your Honda Accord Hybrid, and how our service writer was so helpful and our technician very informative, highlights our commitment to clear, thorough care. Hearing that you found our team both helpful and informative means a lot to our service department.
The feeling of being assisted with all my needs by a friendly professional was very nice.
The feeling of being assisted with all my needs by a friendly professional was very nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your fantastic review, Rineva! I’m glad to hear that you felt well-assisted by our friendly professional team at Checkered Flag Honda. Your satisfaction is our top priority. We appreciate you taking the time to share your experience and look forward to welcoming you back next time! Sincerely, Janell Boone - Service Manager - [email protected]