Reviews
Monica the service advisor
Monica the service advisor
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Sherry! I appreciate you taking the time to recognize our service advisor, Monica. At Checkered Flag Honda, we strive to provide excellent service and it’s great to know that Monica made a positive impact during your visit. Looking forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - [email protected]
Very Quick, professional staff
Very Quick, professional staff
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Joseph! I appreciate your kind words about our quick and professional staff at Checkered Flag Honda. Your positive feedback means a lot to us. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - [email protected]
shuttle car service
shuttle car service
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, James! I appreciate your feedback about our shuttle car service at Checkered Flag Honda. If you have any specific experiences or suggestions to share, I would love to hear them. We look forward to seeing you again! Sincerely, Janell Boone - Service Manager - [email protected]
The video of the service inspection. They keep you in the loop through out the service or repairs.
The video of the service inspection. They keep you in the loop through out the service or repairs.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive feedback, Timothy! I'm glad to hear that you appreciated the video of the service inspection and our commitment to keeping you informed throughout the service or repairs. At Checkered Flag Honda, we strive to provide transparency and excellent service. We hope to see you again for any future needs! Sincerely, Janell Boone - Service Manager - [email protected]
Employees are professional. Facility very clean. Appreciate the complimentary coffee and shuttle service.
Employees are professional. Facility very clean. Appreciate the complimentary coffee and shuttle service.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Richard! I’m so glad to hear that you had a positive experience at Checkered Flag Honda. We take pride in our professional team and clean facilities, and I’m glad you enjoyed the complimentary coffee and shuttle service. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, Janell Boone - Service Manager - [email protected]
The service writer was excellent. She was concise and efficient in all respects. My car was completed in the time frame she provided.
The service writer was excellent. She was concise and efficient in all respects. My car was completed in the time frame she provided.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Glad you shared your experience with us, Esther! I’m glad to hear about your positive experience with our service writer at Checkered Flag Honda. It’s great to know that your car was completed on time and that you found our service to be efficient. I appreciate your support, and we hope to serve you again in the future! Sincerely, Janell Boone - Service Manager - [email protected]
Customer service is top tier! Monica has amazing energy and took care of everything with no hassle!
Customer service is top tier! Monica has amazing energy and took care of everything with no hassle!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Ashley! I truly appreciate your kind words about Checkered Flag Honda and our service. I'm thrilled to hear that we provided you with top-tier service and made your experience hassle-free. We look forward to assisting you again in the future! Sincerely, Chad Frick - General Manager - [email protected]
The place was so laid back. Everything was so clean and everyone was so nice. My experience was easy. No pressure, and I think I bought a superior product. Tom was great, and so was Pete.
The place was so laid back. Everything was so clean and everyone was so nice. My experience was easy. No pressure, and I think I bought a superior product. Tom was great, and so was Pete.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Dihann! I’m thrilled to hear that you had such a positive experience at Checkered Flag Honda. It's wonderful to know that Tom and Pete made your visit enjoyable and that you felt no pressure while finding a superior product. I appreciate your kind words, and we hope to see you again soon! Sincerely, Chad Frick - General Manager - [email protected]
We weren't there for 4 hours and it helped that there were clean restrooms, different areas to sit with tv's and comfortable chairs.
We weren't there for 4 hours and it helped that there were clean restrooms, different areas to sit with tv's and comfortable chairs.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joy, thank you for your review! I'm glad to hear that you found our facilities at Checkered Flag Honda accommodating and comfortable during your visit. Our team strives to create a pleasant environment for our customers. We hope to see you again soon! Sincerely, Chad Frick - General Manager - [email protected]
Dropped my car off on Friday for a 7:20 appointment Saturday morning. Didn't wait with it, but was told maybe 4ish. Could not call service advisor directly. "Pam" dropped the line 3 times on me on two different phones before I gave up and got a ride in to the dealership around 4:30. Was told 15-20 minutes but didn't get my car until about 5:45. The service advisor, Tony, did come check on me at least twice and try to offer updates, and did answer my text messages.
Dropped my car off on Friday for a 7:20 appointment Saturday morning. Didn't wait with it, but was told maybe 4ish. Could not call service advisor directly. "Pam" dropped the line 3 times on me on two different phones before I gave up and got a ride in to the dealership around 4:30. Was told 15-20 minutes but didn't get my car until about 5:45. The service advisor, Tony, did come check on me at least twice and try to offer updates, and did answer my text messages.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Daniel. Your thoughtful feedback regarding your service appointment at Checkered Flag Honda is truly appreciated. It’s great to hear that Tony remained attentive and kept you informed throughout the process. However, the delays and communication concerns understandably caused frustration, and those concerns are taken seriously. Insights like yours help identify areas for improvement as efforts continue to enhance the overall service experience. Please feel free to reach out directly if any additional assistance is needed, and we hope the next visit delivers the smooth and timely experience you deserve. Sincerely, Janell Boone - Service Manager - [email protected]