Reviews
It was a short fix.
It was a short fix. And I like being able to do early bird drop off.
It was a short fix.
It was a short fix. And I like being able to do early bird drop off.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had an appointment at 2:40, and unfortunately, I was a
I had an appointment at 2:40, and unfortunately, I was a little late, but all of my concerns were met in a timely manner, and I was out in good time.
I had an appointment at 2:40, and unfortunately, I was a
I had an appointment at 2:40, and unfortunately, I was a little late, but all of my concerns were met in a timely manner, and I was out in good time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Yvonne! I'm glad to hear that despite your delay, we were able to address your concerns promptly and efficiently. At Checkered Flag Honda, we strive to provide timely service to all our customers. We appreciate your feedback and hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Janelle always makes it a point to come speak with me.
Janelle always makes it a point to come speak with me. I also needed my car by a certain time and she ensured that it was finished when I needed it, as well as Brian ensuring I had my ride back to the dealer in time before curtesy rides ended for the day.
Janelle always makes it a point to come speak with me.
Janelle always makes it a point to come speak with me. I also needed my car by a certain time and she ensured that it was finished when I needed it, as well as Brian ensuring I had my ride back to the dealer in time before curtesy rides ended for the day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Erika! We’re glad to hear that Janelle and Brian provided you with such excellent service at Checkered Flag Honda. It's great to know they helped you get your car done on time and made your experience seamless. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Terrance was phenomenal!
Terrance was phenomenal!! He made sure to explain and answer ANY and all questions! He made us feel very heard.
Terrance was phenomenal!
Terrance was phenomenal!! He made sure to explain and answer ANY and all questions! He made us feel very heard.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful review, Garian! We’re glad to hear that Terrance provided such exceptional service and made you feel heard during your visit to Checkered Flag Honda. We appreciate your feedback and hope to see you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Tony, my service advisor was super helpful and amazing.
Tony, my service advisor was super helpful and amazing. He went above and beyond with his services, kindness, and took care of my Honda Pilot. I highly recommend Tony and this service team to anyone. Thank you and Happy New Year.
Tony, my service advisor was super helpful and amazing.
Tony, my service advisor was super helpful and amazing. He went above and beyond with his services, kindness, and took care of my Honda Pilot. I highly recommend Tony and this service team to anyone. Thank you and Happy New Year.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Alberto! We’re thrilled to hear about your positive experience with Tony and our service team at Checkered Flag Honda. Your recommendation means a lot to us. We look forward to seeing you again, and we wish you a Happy New Year! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Monica was very friendly and helpful.
Monica was very friendly and helpful. The gentleman that brought my car was super awesome and went out of his way to make sure I was happy.
Monica was very friendly and helpful.
Monica was very friendly and helpful. The gentleman that brought my car was super awesome and went out of his way to make sure I was happy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Kelly! I am glad that Monica and our team made your experience at Checkered Flag Honda enjoyable. We strive to go above and beyond for our customers, and it's great to know we succeeded. We look forward to seeing you again! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Professional, friendly & best of customer service.
Professional, friendly & best of customer service. Love the perks of free state inspections and oil changes for the life of my car.
Professional, friendly & best of customer service.
Professional, friendly & best of customer service. Love the perks of free state inspections and oil changes for the life of my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Deborah! I'm thrilled to hear that you had a positive experience with us at Checkered Flag Honda. It's great to know you appreciate our commitment to customer service and the perks we offer. We look forward to seeing you again for your future maintenance needs! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Daniel, my service advisor was great.
Daniel, my service advisor was great. Very thorough, very polite. Waiting area is very comfortable. Love the video walk around with the technician.
Daniel, my service advisor was great.
Daniel, my service advisor was great. Very thorough, very polite. Waiting area is very comfortable. Love the video walk around with the technician.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Roberta! I truly appreciate your kind words about Daniel and our service at Checkered Flag Honda. We're glad to hear you enjoyed the comfortable waiting area and the video walk-around with the technician. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
The entire experience was very friendly and comforting!
The entire experience was very friendly and comforting! Sherri especially is the reason this experience felt this way!
The entire experience was very friendly and comforting!
The entire experience was very friendly and comforting! Sherri especially is the reason this experience felt this way!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Leandra! I'm thrilled to hear that your experience at Checkered Flag Honda was friendly and comforting. Sherri is indeed a valuable member of our team, and I'm glad she made such a positive impact on your visit. I appreciate your kind words, and we hope to see you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Monica was excellent keeping me updated and getting
Monica was excellent keeping me updated and getting services covered that were caused by poor work from another dealership. I drive 1.5 hours to come to this dealership for the great service!
Monica was excellent keeping me updated and getting
Monica was excellent keeping me updated and getting services covered that were caused by poor work from another dealership. I drive 1.5 hours to come to this dealership for the great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Laura! I'm thrilled to hear that Monica provided you with excellent service and kept you informed throughout your experience. It's fantastic to know that you chose to make the 1.5-hour drive to Checkered Flag Honda for our exceptional care. We look forward to seeing you again for your future needs! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com