Reviews
Monica was great. We felt taken care of. Pete who was involved in selling us the car was helpful and friendly. Actually everyone was!
Monica was great. We felt taken care of. Pete who was involved in selling us the car was helpful and friendly. Actually everyone was!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The sales rep was extremely friendly and very helpful. Plus I liked not having to negotiate the car price. Everything went smoothly and as quick as can be expected.
The sales rep was extremely friendly and very helpful. Plus I liked not having to negotiate the car price. Everything went smoothly and as quick as can be expected.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your note about not having to negotiate highlights our commitment to transparent pricing. Knowing that you found our sales team friendly and helpful means a lot to us. We’re glad the entire purchase of your new Honda Civic went smoothly and efficiently.
Great salesperson, Brandy Jones. She anwsered all our questions and found us a great CRV.
Great salesperson, Brandy Jones. She anwsered all our questions and found us a great CRV.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our sales team enjoyed answering your questions and helping you find the right Honda CR-V. Your kind words and five-star rating mean a great deal to our dealership.
*The availability of a courtesy ride from and back to the dealership for services. *My service advisor (Orlando Gaylor) kept me informed throughout the process.
*The availability of a courtesy ride from and back to the dealership for services. *My service advisor (Orlando Gaylor) kept me informed throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Knowing that our courtesy ride to and from the dealership and clear updates from your service advisor made the service on your Honda Passport seamless is rewarding. Your kind words and five-star rating mean a great deal to us.
I would give zero Stars if I had to rate the person who answered the phone when I called in to make my appointment. But my actual customer service representative, Monica, was so helpful, so my five stars relate to her customer service only. The service itself was prompt and thorough, and my car looked great after they washed it and vacuumed the driver side floor.
I would give zero Stars if I had to rate the person who answered the phone when I called in to make my appointment. But my actual customer service representative, Monica, was so helpful, so my five stars relate to her customer service only. The service itself was prompt and thorough, and my car looked great after they washed it and vacuumed the driver side floor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re sorry the person who first answered your call fell short, but we’re glad our customer service representative could help you so effectively. Hearing that the service on your Honda Pilot was prompt, thorough, and left your vehicle looking great is truly rewarding.
Highly organized, efficient and professional. Communication was excellent. Other maintenance was recommended, but there was no pressure to sign up for it. Very different experience than I have had with other dealers in the area.
Highly organized, efficient and professional. Communication was excellent. Other maintenance was recommended, but there was no pressure to sign up for it. Very different experience than I have had with other dealers in the area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Robert! I’m thrilled to hear that you found Checkered Flag Honda to be highly organized, efficient, and professional. It's great that our communication met your expectations and that you appreciated the no-pressure approach regarding additional maintenance. We strive to provide a different and better experience for our customers, and your feedback truly validates our efforts. We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - [email protected]
Customer service đź‘Ť the service advisor Stephanie, was really helpful and kept me updated on the vehicle's status
Customer service đź‘Ť the service advisor Stephanie, was really helpful and kept me updated on the vehicle's status
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hearing that you received timely updates on your Honda Civic’s status means a lot to our service team. Our service advisor was happy to help and keep you informed throughout the process.
I like how the service technician explains and validates the work that will be performed on my vehicle. They constantly keep me updated on the status of my vehicle.
I like how the service technician explains and validates the work that will be performed on my vehicle. They constantly keep me updated on the status of my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re glad you felt informed throughout the service of your Honda HR-V. Your recognition of our technician’s detailed explanations and timely updates means a lot to us.
DANIEL TOOK GREAT CARE OF ME FOR THE RECALL AND DID WHAT I ASKED. THANK YOU. THE TRUCK WS DONE WHEN EXPECTED AND HE REPLACED MY KEY FOB BATTERY WHICH WAS ACCTING UP.
DANIEL TOOK GREAT CARE OF ME FOR THE RECALL AND DID WHAT I ASKED. THANK YOU. THE TRUCK WS DONE WHEN EXPECTED AND HE REPLACED MY KEY FOB BATTERY WHICH WAS ACCTING UP.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your feedback about having your Ridgeline serviced on schedule and resolving the key fob battery issue highlights our service team’s attention to detail. Knowing we could handle your recall and the fob replacement smoothly is truly rewarding.
The tire replacement was done in a timely manner and the exact tires were in stock.
The tire replacement was done in a timely manner and the exact tires were in stock.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re glad the timely tire replacement on your Honda Odyssey went smoothly and that we had the exact tires in stock. Knowing that these details met your expectations means a lot to our service team.