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Checkered Flag Honda

(5,389 reviews)
Visit Checkered Flag Honda
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2013 state dealer award
View 5 awards
2013 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 447-9884 (757) 447-9884
Used (757) 447-9814 (757) 447-9814
Service (757) 512-8149 (757) 512-8149

Reviews

(5,389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Honda from DealerRater.

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Johnathan Brown was professional, answered all my

Johnathan Brown was professional, answered all my questions and gave me current and correct information

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Wanda, for sharing your positive experience with us here at Checkered Flag Honda. We strive to provide excellent service and are thrilled to hear that Johnathan Brown was able to assist you effectively. We look forward to welcoming you back in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

My mechanic kept in contact throughout the process and

My mechanic kept in contact throughout the process and clearly laid out what needed to be done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Kristina, for sharing your positive experience with us at Checkered Flag Honda. We are delighted to hear that our mechanic maintained clear communication and outlined the necessary steps throughout your visit. We look forward to welcoming you back for any future automotive needs and thank you for choosing us. Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

Service manager Josh was prompt, courteous, and

Service manager Josh was prompt, courteous, and professional. I very, very much appreciate the shuttle to and from the service center!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Karen, for sharing your experience with us. We are thrilled to hear that Service Manager Josh provided you with excellent and efficient service. We're glad you appreciated the shuttle service to and from the service center. We look forward to welcoming you back to Checkered Flag Honda in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

Jonathan Jacob was tremendously friendly.

Jonathan Jacob was tremendously friendly. He connected with me and I could tell he was genuinely interested in helping me out. The shuttle driver was very professional and friendly, they reinforced my vehicle the next day after it failed inspection. Waiting room stocked with coffee, tea, fruits, water. Comfortable seats. A+

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Franklin, for taking the time to share your positive feedback about your experience with us at Checkered Flag Honda. We are thrilled to hear that Jonathan provided you with exceptional service and made you feel valued as a customer. It's fantastic to know that our shuttle service and facilities, like the waiting room with complimentary refreshments, added to your satisfaction. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

My service representative, Jonathon Jacob met me with

My service representative, Jonathon Jacob met me with enthusiasm. He had an exuberant personality, kept me informed and went out of his way to make sure service on my automobile was completed to my satisfaction. It's been a long time since I have wanted to write an outstanding review, but Jonathon deserves the praise and Pat on the back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Kevin, for the outstanding review! We are thrilled to hear about your positive experience with our service representative, Jonathon. We appreciate your kind words and are glad to know that Jonathon's enthusiasm and excellent service made a difference. Please feel free to visit us again in the future, and don't hesitate to share your experience with others. We look forward to serving you again at Checkered Flag Honda! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

Sherri was very helpful and courteous.

Sherri was very helpful and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Noel, for the 5-star review! We appreciate your feedback and are thrilled to hear that Sherri provided you with helpful and courteous service. We look forward to assisting you again in the future at Checkered Flag Honda. Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

Services were performed in a timely manner and the

Services were performed in a timely manner and the Service Advisor, Josh< was helpful and polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Theodore, for taking the time to leave such a positive review. We are delighted to hear that you had a great experience with Checkered Flag Honda. We appreciate your kind words about our Service Advisor, Josh. Don't hesitate to visit us again for your automotive needs. Safe travels! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

went over everything with me - no pressure sale to get

went over everything with me - no pressure sale to get the work done immediately which I appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words, Moureen. We are thrilled to hear that you appreciated our no-pressure approach and attention to detail. At Checkered Flag Honda, we strive to provide a comfortable and informative experience for every customer. We look forward to welcoming you back in the future. Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

Darryl D was professional and personable and kept us

Darryl D was professional and personable and kept us informed every step of our way to purchase and lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Joey! We're thrilled to hear about your positive experience with Darryl at Checkered Flag Honda. Providing exceptional service and keeping our customers informed is our top priority. We appreciate your business and look forward to serving you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

Came in on a whim looking at some cars and Conner came

Came in on a whim looking at some cars and Conner came out, introduced himself and started showing me some civics, he was extremely professional and polite while not pushing a sale on us, just very informative on the cars and pricing. When all was said and done what initially was a trip to look at cars, I ended up driving off the lot with one. Will be sending everyone I know who is tempted to look at cars to Conner, cannot stress out good of a salesman he is.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for choosing Checkered Flag Honda! I am delighted to hear about your positive experience with Conner. I strive to provide informative and pressure-free service to all our customers. Enjoy your new Honda Civic, and I appreciate your recommendations to others. I look forward to assisting you and your friends with all your automotive needs in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com