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Checkered Flag Honda

(5,389 reviews)
Visit Checkered Flag Honda
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2013 state dealer award
View 5 awards
2013 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 447-9884 (757) 447-9884
Used (757) 447-9814 (757) 447-9814
Service (757) 512-8149 (757) 512-8149

Reviews

(5,389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Honda from DealerRater.

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Able to complete credit application prior to visiting

Able to complete credit application prior to visiting dealership which lessened my wait at the dealership. We also had a great sales person (Rachel) who walked us through the test drive and paperwork to complete our purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, John! We're delighted to hear that you were able to complete the credit application ahead of your visit, which made your experience smoother. It’s great to know that Rachel provided excellent assistance during your test drive and paperwork process. We truly appreciate your feedback and hope to see you again at Checkered Flag Honda soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

1. No pressure! From beginning to end we were able to

1. No pressure! From beginning to end we were able to make all contact, vehicle, financing and registration choices without influence unless we asked for guidance. 2. Knowledge of every model vehicle we tried was impressive and complete. 3. Dealership location is excellent. 4. Staff and leadership are friendly and real. Not a phony place in any way. It's comfortable and minimum waiting for anything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Barbara, for your outstanding review! We appreciate your kind words about your experience at Checkered Flag Honda. It's great to know that you felt no pressure during your visit and that our team provided you with the guidance you sought. We're also glad you found our staff friendly and our dealership comfortable. Your feedback means a lot to us, and we look forward to welcoming you back soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

I forgot her name but she helped me through out my first

I forgot her name but she helped me through out my first time buying a car and recommending me to buy my car in Honda dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind review! We're thrilled that you had a positive experience at Checkered Flag Honda during your first car purchase. It's always great to hear that our team is providing helpful guidance. We hope you love your new Honda and look forward to seeing you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

They were able to fit me in when I did not have a service

They were able to fit me in when I did not have a service appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review! We’re thrilled to hear that we could accommodate you at Checkered Flag Honda without an appointment. We always strive to provide great service to our customers. We look forward to seeing you next time! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

Leon had a great personality and made us aware of options

Leon had a great personality and made us aware of options that we did not think of when we went there. He was not pushy and allowed us the time to review and test drive a few different Honda's.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful feedback! We’re thrilled to hear that Leon was able to assist you with your options and provided a relaxed atmosphere for your test drives at Checkered Flag Honda. We appreciate your kind words and hope to see you again soon! Enjoy your new ride! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

Fast!

Fast!! I didn't make an appointment and the service department got my car in RIGHT AWAY

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience, Precious! We are glad to hear that our service department was able to assist you promptly. At Checkered Flag Honda, we strive to provide efficient and timely service to all our customers. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

Our salesman was just a pleasure to work with and we

Our salesman was just a pleasure to work with and we would highly recommend him as well. He made the process go smoothly. He should get a raise immediately. The whole experience was great. Out of all of the vehicles that we have purchased over the years, this was the one that was the most positive of all of them. Thank you for the time that staff spent with us to help us through this process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Edward, for the glowing review of Checkered Flag Honda and specifically for highlighting the exceptional service provided by our salesman. We truly appreciate your recommendation and are delighted to hear that your experience was smooth and positive. We value your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

Because of my last minute request, your service

Because of my last minute request, your service department provided immediately to my car service needs. The car service took less time than estimated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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It was faster than expected for my oil change.

It was faster than expected for my oil change. I was in and out less than 2-3hrs. Which is typical in this company to do so. I'm fine with it I was chilling. 🤙🏼

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Checkered Flag Honda for your oil change, Brian! We're thrilled to hear that your experience was efficient and that you were able to relax during your visit. We appreciate your kind words and look forward to assisting you next time. Drive safely! 🚗🛠 Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

It was fairly easy to schedule an appointment.

It was fairly easy to schedule an appointment. The service representative was informative and patient with my questions. My car's repairs were completed in a timely fashion on the same day of my scheduled service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Checkered Flag Honda for your service needs, Robyn. We're delighted to hear about your positive experience with our service representative and that your car's repairs were completed promptly. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com