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Checkered Flag Honda

(5,390 reviews)
Visit Checkered Flag Honda
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2013 state dealer award
View 5 awards
2013 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 447-9884 (757) 447-9884
Used (757) 447-9814 (757) 447-9814
Service (757) 512-8149 (757) 512-8149

Reviews

(5,390 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Honda from DealerRater.

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Connor was great!

Connor was great! Would highly recommend. Great customer service and knowledgeable. Will visit again for any future Honda purchases. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us, Cheniel! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Free service - actually Free

I went in for the Free Oil change offer and it was Actually free. No one tried to up-sale me on others services. Nice experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us, Sandra! We work hard to make sure our guests have a nice experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great Service

Professional and friendly Service Advisor - Brian Great to get Lyft when leaving car Love the fact oil change is no charge since I purchased car therr

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Carole, thank you for taking the time to share your feedback. Each employee is a valued member of the Checkered Flag Honda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great service!

I would like to compliment my advisor Brian Giles for taking care of everything to facilitate everything needed for my car as well as providing transportation to and from my residence from Honda dealership. Keep up the good work your company is providing your customers!! 👍👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business, Lilian. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great place to shop for a vehicle

Professionalism of sales people drew us to this dealership. Everyone was friendly and helpful. No pressure to buy or steer to another vehicle. David was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great service, clean facilities

Your Service Advisor Kaylee displayed professionalism coupled with a pleasant demeanor. I look forward to working with her again in the near future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star rating, Martin! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

SERVICE WITH A SMILE!

From the time John Brown started my service, he was attentive and so kind. Very clear in helping me with my needs and wants. I was called and explained what else would be good to do to keep my car up in tip top shape that the service tech suggested. When I came to get my car, John walked me to my car and it was just a wonderful experience. I felt like I had met a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you for taking the time to give our dealership such an excellent star rating, Constance. It helps us to know that we are meeting the needs and wants of our clients. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

GREAT SERVICE

Very helpful and great customer service! All thanks to John ! And great mechanic King Dominic! Great team that got the job done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review, Isaiah! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Efficient

Efficient - service top of the top. Efficient - service top of the top. Efficient - service top of the top

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your glowing review, Eduardo! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Highly Recommended

The sales people and service department are so easy to work with. They are really personable and efficient. I bought y car from them almost six years ago and they always take great care of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your compliments and kind words mean so much to us and our team, Chancey! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com