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Checkered Flag Honda

(5,390 reviews)
Visit Checkered Flag Honda
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2013 state dealer award
View 5 awards
2013 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 447-9884 (757) 447-9884
Used (757) 447-9814 (757) 447-9814
Service (757) 512-8149 (757) 512-8149

Reviews

(5,390 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Honda from DealerRater.

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Great experience

Quick and easy. Sherri was kind and thoughtful and listened to what I wanted and didn't want and helped me stay in my budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us, Lauren! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Quality service, but other factors have declined.

Employees were all polite, professional, and listened to me. I was disappointed that with employee turnover, the communication loop seems to be kinked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I greatly appreciate you providing such honest feedback, Elizabeth. Your comments will be reviewed with our team, and I encourage you to contact me to discuss this further. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

great buying experience, wish they filled my tank

the car buying process was so smooth and pleasant, i liked that we essentially only had to work with one salesperson and how easy it was to purchase the car. just wish they filled my tank with gas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, I am glad to hear that your visit was an enjoyable one. Please contact me if you would like to further discuss your experience so we may continue to grow as a dealership and continue to provide excellent customer service. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Great service

Every aspect of my appointment my handled with respect and professionalism!! Just keep up the great work that you are doing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for providing this amazing feedback, Rexford! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

GREAT SERVICE

Josh was great. He got my vehicle inspected in a timely manner. he so polite and knowledgeable. It's almost like he has been doing this forever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Marquis. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great service

Kaylee was very friendly and professional. She was able to get me in and out as soon as possible, which I appreciate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your perfect review, Brandon! We're glad to hear that Kaylee was friendly and professional! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great experience

Darryl was great. The entire process was seamless. The checkered flag experience is the best in town. Would definitely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Andrew, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Checkered Flag Honda! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Agent very nice and dealership eas ver vlean

The service agent was very nice and kept me informed and the waiting lobby was very clean and well organized

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kudos, Carlos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great service

Friendly staff.. very accommodating. Was done in a timely matter.. let me know If wanted to have other things changed during the vehicle maintenance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your glowing review, Amy! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great service. Very professional

Mr Johnnie landers very professional and did answer all my concerns. He got me car done as promised time. I’m very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com