Reviews
2019 VW Jetta SEL
Conner was very nice and knowledgeable. My Daughter found the car on line. My Wife and Daughter visited the Dealership and Conner let them take the car for the weekend. Very easy decision.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for letting others know about your experience, Richard! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great service, clean facilities
The buying process is very simple. Employees are very friendly and professional. They offer $500 military and recent graduate discounts.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your marvelous feedback, Kaylee. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great Service
Friendly service. Even at end of the day they squeezed my state inspection in when I just noticed it was due Got the job done correctly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle, Gary. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Good parts, good workmanship, too expensive!
Good parts, good workmanship, but repair prices are too high! It doesn't cost that much for the materials and labor and still make a profit. If prices were lower, then your established customer base would come in more often.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marko, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Amazing Customer Service!!!
OMG Rachel was amazing!! She heard my wants and didn't try to push something outside of my list!!! She made the process effortless!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Lashaunda. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great service
The service was excellent. In and out pretty fast. Nice waiting area while waiting for service to be complete.. Beverages were available while I waited for service to be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Felicia. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service, and very prompt
The service provider, Jonathan, was very knowledgeable, helpful, and prompt. I would highly recommend Jonathan to any of my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Helen, it’s great to know that Jonathan provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service
Jonathan was very helpful at the whole time. He was willing to give me more than I expected and I am glad that I had him as my assistant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Xu! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Best car shop I have encountered inyears
Kindness and consideration for me as a senior with obvious health issues..squeezed me in for oil change and tire rotation a little earlier than my appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Good service good cleaning
Jonathan Jacob is very professional. When I was sitting in the lounge, Jonathan Jacob updating me about my car and he did work very well and very good. He is the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Muhammad! It is great to hear about your recent service experience. I will certainly pass on your feedback to Jonathan as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com