Reviews
Review of my car service
Most of the repairs were done correctly. The mileage reading is inaccurate. I tried to set it myself, but I couldn't. I need to contact the service department to get this taken care of.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great Service and car buying advice
Christian Williams did a superb job in answering all of our questions. I am a long term Priority Honda customer who shifted to the Checkered Flag dealership because of him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great overall experience
The exemplary service I was provided with by my sales person Connor Highland as well as the other staff members to make my car experience a successful one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, Irma! Thank you for taking the time to share your feedback regarding your experience at Checkered Flag Honda and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great service
Stephanie kept me informed as to the progress of the work that was being performed. I had David Brown in the past since he was transferred he referred me to her. I think she will be a good fit for me,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Barbara. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Happy Customer
I was treated courteously and intelligently. I received great information AND Carl was more than patient with my many questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service
Everybody was very friendly from the time I stepped on the lot till the time I left, and the transition was very smooth from car to car. Rae is the greatest and I am glad she was my sales rep, she made everything very easy and that’s all I could ask! Definitely recommend to any friends looking for a new Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great Service
Sherri was an awesome salesperson. She got me the information that I needed and helped me through the process without being overly sales-y or pushy. Checkered flag has great perks with buying through them like free oil changes and state inspection. The dealership itself is clean and they have a nice waiting area for service should you need to wait.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable, clean, and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great service!
Darryl is a good dealer. Makes me feel comfortable because this is my new car and helps me get it! The best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alden, we sincerely appreciate your feedback. Each employee is a valued member of the Checkered Flag Honda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Amazing!!
I came in as a first time car buyer and Benjamin did a fantastic job of explaining the process and walking me through it. He was extremely knowledgeable and thorough and made sure I knew how to work every aspect of my new vehicle. He also was just a lovely person to be around and it made the long process of buying a car a lot better! I also liked that it is a haggle free dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great job
Very friendly and very fast. My sales person was a lot of fun to be around. She knew the details of the vehicle and did an excellent job at showing me how to use everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com