Reviews
Great service
The technician was very helpful, efficient and answered all of our questions. The online scheduling option for the maintenance work is also very user-friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your excellent input, Anna! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Pleasant experience.
I was served promptly and escorted to the waiting area. Feedback was thoroughly presented and defined. The experience was very pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Awesome service
Awesome service as always from Stephanie and Janell. They always do an awesome job. I’ll only go to either them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out, Robert! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
great experience
Everything was straightforward and everyone was very helpful and friendly. Thank you for giving a great experience buying my first car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Gives good explanation
Rachel gave great explanation about the things I needed. She made sure to give us different options and made us comfortable throughout the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Sales Person
The sales person Leon was great! I will always buy from him and will refer all of my friends, family and coworkers to him because, he was outstanding! Great personality and answered all your questions. He was very patient with me and I know I asked alot!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate the kind recommendation, Stephene. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great service.
I wasn't pressured into getting services that I didn't need. The car wash was appreciated. Service coordinator was respectful. Shuttle was ordered right away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Magnolia, we sincerely appreciate your feedback. Each employee is a valued member of the Checkered Flag Honda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Awesome Experience
Christian provided us with timely updates and was a pleasure to work with. The staff was friendly and Christian was knowledgeable about the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Checkered Flag Honda was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
The price is different
My advisor told me my battery was going to cost $226.37 but I was charged $261.69. He should call or text to tell me the price was different and if ! still wanted to buy the battery!
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Harry, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. We hope to talk with you soon. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
GREAT SERVICE CLEAN SPACES
FRIENDLY PEOPLE,CLEAN FACILITIES, ATTENTION TO DETAIL THOURGH EXPLAINING. OF NEEDED REPAIRS SERVICE ADVISORS KEPT ME INFORMED OF ANY PROBLEMS FOUND AND WAS NEEDED CORRECT THEM. IN
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com