Reviews
Easy Buying Process
The whole process was easy and non-threatening. I felt respected and no one was pushing me to do anything I wasn’t comfortable with throughout the whole purchasing process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is very kind of you to write us such a nice review, Gregory. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Checkered Flag Honda. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Patrick
The customer service was excellent. The salesperson took the time to explain the new car purchase. No haggling, upfront pricing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We’re delighted to hear of your positive experience at our dealership, Patrick! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. I hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great Service!
Brian is great. Always lets me know what needs to be done to keep my car running smoothly. Love the fact I can drop my car off and get texts letting me know what is going on. I appreciate being able to drop off and get a ride and then pick up for return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carole, Thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service, accomodating
The customer service is always great. Everyone is friendly and attentive. This time, I added a service a bit late to my appointment but you were able to accommodate it same day. It saved me time so I didn't have to schedule a second appointment. I appreciate it very much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Hassle free
No negotiations, sold car for advertised msrp, everything was very transparent, made the buying process incredibly easy for me. My sales rep streamlined the entire process, he was very knowledgeable and polite.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words mean a lot to us, Kyle. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Good service and facility is clean.
Good customer service, clean environment, answered my questions clearly and understood my concerns. I will recommend Honda to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service
Johnnie Landers and Marvin Delrosario take care of all my service needs. Johnnie and Marvin polite and professional. The service was fast and neat.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
GREAT JOB CHECKERED FLAG
I got there earlier than my appointment and Johnny checked me in with such proficiency and addressed all my concerns.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
great service & clean car
Having an appointment they take you right in. My service person was pleasant, explained everything and did not try to upsell me any extra services that were not immediately need. Paperwork and receipts were neatly ready for me. The waiting area was clean and comfortable. Just getting my car washed was worth the visit. I only have my car serviced at the Checkered Flag Honda at E Virginia Beach Blvd Norfolk.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable, clean, and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great Customer Service
Swift customer service and rental car service, although part on manufacturer back order. Text notifications and updates were very convenient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com