Reviews
car pick up
Great service, very friendly went out of there way,waiting area was clean, liked the fruit will se me real soon for more service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable, clean, and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service
During my time at Checkered Honda, I felt like I was handled very professional. Service was completed in a timely manner with outstanding customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Clean facility, professional overall!
Janell Boone immediately assisted me in getting my car checked in and She was not who I was assigned too. However, she took care of me. I never got an update on the car status and after waiting over 2 hours from who I was assigned too. I went outside and saw my car parked. I happened to see Janell and told her my car was outside. She check on the status and found out it was ready, she asked the individual who I was assigned too to get my keys and Janell briefed me and checked me out. It was a couple things I could had gotten down, had I gotten told early enough. She walked me to my car and made sure everything was good. She provided excellent customer service. Service to the car was excellent.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Janell was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
My Honda
The drop off with David Brown was fast and efficient. He wasn't even my advisor. But came over and helped immediately to get everyone checked in fast as possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Service
We were able to get the services that we needed to get done. From buying the car to getting services, the experience has been great for us! We would recommend Checkered Flag to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for your wonderful review of Checkered Flag Honda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Service
David was very upfront with the price even though as an extended warranty, seems like there shouldn’t have been any cost?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Coulter, I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Routine Service
Prompt, professional and friendly service. Comfortable and clean waiting area. Convenient location with easy access. Ride service is available if needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service, very nice people.
Everything, the honesty, the straightforwardly manner, and the way you handle the paperwork. I always considered buying a new car is tortureiou process, due to the lack of transparency and the way dealers chasing you and push you. But in Checkered Flag Honda, this isn't the case st all, everything is transparent and everyone is very friendly and trying to help you to make the right choice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback regarding your experience at Checkered Flag Honda and congratulations on your new vehicle, Bishoy! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Checkered Flag Honda
Alexis Baum was very helpful and provided information to me about the 2022 accord I found online. She texted, sent videos, and was quick to respond to my questions prior to coming to the dealership. When I arrived at the dealership she greeted us, showed us the car, went for a test drive, and she was very pleasant to deal with.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Alexis was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Quick & Great Service!
Service was quick, facilities were clean, nice waiting space, quality of service was good, car wash/vacuum was a wonderful surprise and David was very helpful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable, clean, and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com