Reviews
Brian!
Brian! The real MVP of the whole ordeal with my car… was super helpful and very communicative.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Brady, for your wonderful review! We're thrilled to hear that our team, especially Brian, was able to assist you so well during your car experience. Communication is key, and we appreciate your kind words. We look forward to seeing you again at Checkered Flag Honda! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
First, Stephanie, she was knowledgeable, friendly and
First, Stephanie, she was knowledgeable, friendly and efficient. Transportation to and from work was very convenient. Car wash and free state inspection was icing on the cake.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Robin, for your wonderful review! We’re thrilled to hear you had a great experience with our team and that you found our services, including the car wash and state inspection, to be valuable. Your satisfaction is our priority at Checkered Flag Honda. We look forward to seeing you again! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
My sales agent was superb!
My sales agent was superb! She was very knowledgeable and extremely pleasant! Best car buying experience I've ever had!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review, Latonia! We’re thrilled to hear that you had the best car buying experience ever at Checkered Flag Honda. Our team takes pride in providing knowledgeable and pleasant service. We appreciate your kind words and hope to see you again for your next purchase! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Service advisor was helpful and the intake went well.
Service advisor was helpful and the intake went well. Called next day when car was finished and ready for pick up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Karl! We're thrilled to hear that your experience at Checkered Flag Honda was smooth and that our service advisor was helpful. It's great to know that your vehicle was ready promptly for pick up. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
As always, Kaylee took care of the visit and got us in
As always, Kaylee took care of the visit and got us in and out quickly with thorough communication.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Magdi! I'm thrilled to hear that Kaylee provided you with excellent and efficient service during your visit to Checkered Flag Honda. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
An issue with the vehicle was researched and repaired
An issue with the vehicle was researched and repaired thoroughly and quickly. Stephanie kept Me informed of their progress throughout. It was a great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, James! We appreciate your positive feedback about your experience at Checkered Flag Honda. We're glad to hear that Stephanie provided excellent communication and that your vehicle was repaired thoroughly and quickly. We look forward to assisting you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
The advisor was very friendly and helpful.
The advisor was very friendly and helpful. I was early for my appointment due to my mistake and she said that was okay with a smile on her face.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Joanne! We’re thrilled to hear that our team member was friendly and helpful during your appointment at Checkered Flag Honda. We always aim to provide a positive experience, and it sounds like we were able to do just that. We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Easy Book-in online, car taken back on arrival.
Easy Book-in online, car taken back on arrival. Transportation to home was complimentary.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Tina! We're thrilled to hear that you had a seamless experience booking online and appreciated our complimentary transportation service. At Checkered Flag Honda, we strive to make each visit as convenient as possible. We look forward to welcoming you back next time! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Will was my service manager tech.
Will was my service manager tech. I drove my car in and he came right out and called me by name. He is very professional and always has the right thing to say. He is extremely knowledgeable about his job. He answered my messages quickly and he is very concerned about the customer. My air conditioner was fixed under warrently and I brought 4 new tires. All in one day. Of course I rode the Lyft home. About 3 years ago Checkered Flag did a car wash for me and the left passenger door protector strip came loose. Honda promised to replace it, because they installed it. Will said he ordered a new one and they would take care of it for me. Thank you for Will. I can't say enough good things about Will. He was outstanding.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Patricia, for your wonderful review! We greatly appreciate your kind words about Will and are thrilled to hear about your positive experience at Checkered Flag Honda. It's fantastic to know that he was able to assist you with your air conditioning and tire needs, as well as address the door protector strip. We take pride in our team's professionalism and knowledge, and it's clear that Will exemplifies those qualities. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
It was easy to schedule appointments online; I liked
It was easy to schedule appointments online; I liked receiving progress reviews via messaging; The maintenance and repairs were completed timely.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Krista, for your wonderful review! We're thrilled to hear that you found scheduling appointments online easy and appreciated the progress updates. Timely maintenance and repairs are our priorities at Checkered Flag Honda. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com