Reviews
Friendly, attentive staff acknowledged me immediately on
Friendly, attentive staff acknowledged me immediately on arrival and worked quickly to connect me with a service consultant. AND, Brian Giles is simply a God-send!! He has THE BEST demeanor and is super helpful in going above and beyond to enhance the customer experience!! Can't say enough about his professionalism and genuine concern for customer care! I've been coming to this location for many years and experience has varied. This time, however, I was somply amazed!! What I thought would be several hours to perhaps a full day of waiting, actually took less than two hours. THANK YOU, Brian and CFH vehicle service team!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review, Lisa! We genuinely appreciate your kind words about our friendly and attentive staff, especially Brian. It's fantastic to hear that he was able to enhance your experience and that our service exceeded your expectations this time. We pride ourselves on providing excellent customer care at Checkered Flag Honda, and we're thrilled to have you as a long-time customer. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Rachel was a good sale person.
Rachel was a good sale person. Made sure everything was in place, no surprises. Made it easy to provide additional information for the discounts. Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Joy, for your wonderful review! We're thrilled to hear that Rachel provided you with a smooth and transparent experience at Checkered Flag Honda. We always strive to make the car buying process easy and straightforward. We appreciate your kind words and hope to assist you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Everyone from the general manager, to the sales staff and
Everyone from the general manager, to the sales staff and management, to the parts and service staff and management were friendly, caring and helpful. After the sale, when I was unhappy with the black wheel/rim color option for my car, the general manger went the extra mile to find a solution for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Catherine! We're thrilled to hear that you had such a positive experience with our team at Checkered Flag Honda. It's great to know that we were able to assist you and find a solution regarding your wheel/rim color. We truly appreciate your feedback and look forward to seeing you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Quick, efficient and accommodating.
Quick, efficient and accommodating. I was unable to pick my car up by 6pm and the whole process was easy and thoroughly explained so I could pay and pick my car up when I was able.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Catherine! We appreciate your wonderful feedback about your experience at Checkered Flag Honda. We're glad to hear that our team made the process quick, efficient, and accommodating for you. It's great to know we could work with your schedule to ensure you picked up your car comfortably. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
My service advisor, Kaylee Swoope, was great and took
My service advisor, Kaylee Swoope, was great and took care to ensure all my needs were fulfilled.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Donna, for your wonderful review! We’re thrilled to hear that Kaylee Swoope provided you with exceptional service and took great care in fulfilling your needs. At Checkered Flag Honda, we strive to create a fantastic experience for our customers. We hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Janelle and the service staff do a wonderful job of
Janelle and the service staff do a wonderful job of explaining to me what needs to be done to my car getting it taken care of quickly and getting me back on the road with a smile. Very pleasant, polite, and professional staff that works efficiently and communicates excellently. I know that when I take my car for service it's going to be done right the first time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Ian, for your fantastic review! We truly appreciate your kind words about our service staff and their commitment to keeping you informed and satisfied. It's our goal at Checkered Flag Honda to ensure that your car service is smooth and efficient, allowing you to get back on the road with a smile. We look forward to seeing you again for your future service needs! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Brian was fantastic!
Brian was fantastic! Patient and thoroughly walked me through my inspection and recommended services. I always receive the best service here and will never take my car anywhere else!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Katelyn! We're thrilled to hear that Brian provided you with fantastic service during your inspection. At Checkered Flag Honda, we strive to ensure our customers receive the best care possible. We look forward to welcoming you back for any future needs! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Excellent customer service between the advisor Jordan and
Excellent customer service between the advisor Jordan and technicians. Also loved the beautifully washed car. Communication was excellent
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Thomas! We truly appreciate your kind words about our team at Checkered Flag Honda, especially Jordan and our technicians. We're thrilled to hear you enjoyed the excellent communication and loved your beautifully washed car. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Service was very prompt!
Service was very prompt! Was extremely happy they offered shuttle service from and to the dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Rickey! We're thrilled to hear that you found our service prompt and appreciated the shuttle service at Checkered Flag Honda. Your satisfaction is important to us, and we look forward to serving you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Always well organized.
Always well organized. Service reps ensure they answer all questions. Waiting room is clean and comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Robert! We're thrilled to hear that you found Checkered Flag Honda to be well organized and that our service representatives were attentive to your questions. It's great that you enjoyed our clean and comfortable waiting room as well. We appreciate your support and look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com