Reviews
Pleasant personable service
My car stopped working on a Saturday. I have full coverage and a warranty however due to the day and time having coverage doesn't matter. I was almost left without a car for the weekend as there isn't a mechanic working on weekends and rental car places are closed. The team at Sutton Ford Understood my issue as this is my only car and helped. As for the car it is the 2nd battery replacement in less than 2 years which is frustrating as battery issues are covered by limited warranty. Everyone was nice and accommodating. Which was helpful as nobody wants to do unnecessary car repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a great experience
He took care of me and handle the problem for the car and was gone to help me get a rental if needed but I didn’t need one
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always excellent and trustworthy service
I have dealt with Sutton Ford for many years and I always get trustworthy efficient excellent service. As long as they are in business they have mine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fabulous salesman
Will recommend Lester Parker to Anyone he explained everything. We haven’t purchased a new vehicle since 1989and as you should know things have changed.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly, quick and efficient
Everyone was very friendly, and efficient. The entire process went very smoothly.Ron was very reasonable and friendly. As far as the car dealership process goes, this was the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice people
Everyone I've met here has been so nice and helpful. (Robert, Matt, guy at the parts desk..I forgot his name) I'm glad I chose to purchase a car here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Every time I go for service the whole team is friendly and helpful up front and knowledgeable I always bring my cars for service and never been disappointed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Advisor was fantastic, very thorough with explanations of additional services that were needed. Thanks also to the the tech for noting the rear brake pass were low and saving me from having to replace the rear rotors
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall visit
Excellent service Team I bring all of my vehicles here for the quality service and Excellent crew. Sutton ford has always been my go to dealer. Keep up the outstanding work!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
I have bought my last four cars from Sutton Ford Lincoln, this is the first time I have use your service center for all my service. It has been excellent and reasonably priced
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
