Reviews
I loved it
I liked how they treated me and my car and me with respect and honesty over all I love the experience it was wonderful I really liked it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Free rides to and from service center
Enjoyed very much, that this service existed. As I had no one to follow me to the dealership this may be a big difference for me, especially because I would have had to walk in the cold.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Julian
Julian is the best of the best so genuine very helpful thanks Julian I come here because of Julian please let her know that she’s the best
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wheel cover missing,
Excellent went beyond the basic. She renewed FordPass information which saves me financial headache.Thank you for this opportunity to share my thoughts with your partipants
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Profesional
They make sure I had a rental incase they needed to keep my car and they job they performed on my car was professional, great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service!
I love the employees here, they are very nice and helpful with any problems I've ever had. I can always call and talk to them regarding any issues as well. Great staff and great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt and courteous service
The service department at Sutton Ford is respectful, caring and try to get the job done people. I will and I’ll continue to recommend Sutton Ford to purchase in to get your car serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Totally pleased with the professional service team
The service team is professional and always ready to help get you back on the road. I absolutely love the quick lane for several years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff is very professional
There has never been a time that I came to the dealership and the service was not up to par .The complimentary rides are awesome if you don't want to wait at the dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Irritating
Auto Butler people are awesome. Service dept. irritating. I couldn’t explain my noise or what was wrong and Erik irritated me until I finally said “forget it” and will go elsewhere. If you don’t want to check my car when I can feel something is off then I will buy my next car from a dealer who will. I will never recommend Sutton because I now feel they are not “woman” friendly. My excellent review is ONLY for Auto Butler people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
