Reviews
Test drive to sold
Went to check out the Ecosport model. Took a test drive and it exceeded my expectations. Traded in my old ride. Process was very efficient. Friendly and courteous staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scammers
I brought my truck in last month for a tune up which included a wheel alignment nothing was done, and I had tu bring it back and it still is not right. I paid for a diagnostic check in October it should last at least two months. I had repay for another one in November. I don't think they ever done it.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
The Service Department staff is very friendly and helpful.
The Service adviser was very attentive to my needs. Drop off and pickup was very easy, i liked the drive in service center. The work was completed on time.They offered to wash my vehicle without me asking.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Auto butler
Knew my name as soon as I walked in the door. Very professional and a Pleasant person. She always welcome you with a big smile.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The most awesome team
My experience with the team in Service was the most awesome experience I had ever had. I really want to take time out to give my most gratitude to Erik for help me though the worst experience I have every had in my life. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast service
Originally I was informed that my service may take 3 -4 hours. Since I had to wait for my vehicle, I was pleasantly surprised that it was done in a little over 2 hours; and done correctly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quality service!
Erik in service was extremely friendly and competent. Part needed to be ordered. It arrived within just a few days. I was able to make a follow-up appoint to suit my schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Jamie and Jillian helped get my vehicle in to put new tires on, they’re a great team (Think MJ and Scottie). The price was right and the quality of craftsmanship Sutton Ford puts into my vehicle is even better. Thank you for the great experience and I will be back again soon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome..just too much spent
My experience was great .a little pricey but great service..the cashier could have been a little nicer but overall every thing went well as usual.. I love the Quick lane customer service they are Awesome..😁
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and quality service
I received quick and quality service my f150 the wait time was very reasonable my car was repaired and washed afterwards and the price was reasonable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair