Reviews
Service with Excellence
Jessica and Jaime were a big help to me. The reason I love bringing my car to Sutton Ford is the wonderful customer service they provide. The Representatives are always professional, caring. and kind. They really listen to your car complaints so they can get resolved. Great job Jessica and Jamie. Thank you for your service. It is always a pleasure to have Jillian take care of me. I truly TRUST Jillian.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
Great teamwork excellent teamwork Wonderful group of people since 2009 great staff great End of conversation end of conversation and of conversation end of conversation end of conversation and of conversation end of conversation into college station and of conversation end of conversation
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with Sutton Ford has been great!
Customer service very helpful go out of the way to help.return phone calls. Love my free car wash. Great work on m in car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change
Friendly, courteous people! In and out in an hour! Going back here for my oil changes from now on. I would highly recommend Sutton Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Great staff and service all the way around and equal quality to both. Highly recommend and will continue to return for my service needs for sure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Do not know what you are looking for.
It was easy to get an appointment, the people were very courteous, and the waiting area was very comfortable. It appears that everything was completed that I asked for. However, I did not find it that easy to read what was actually performed when I checked over the invoice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Auto statrt stop malfunction
Aside from initial issues with the phone system when trying to make the appointment, everything went fine, Erik to extra timeto do some research on the issueand had a baisc plan for once the car got there. Then i added the injector cleaning and they took that right in stride and never missed a beat.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
great service
Great service just a lil pricey. Maybe a coupon for oil change. But other than that, i enjoyed my experience . Ill stay here for service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I bought a new battery.
Battery was very expensive. Almost $300.00.Erik was very polite. Women in business office were just plain rude. They do not acknowledge your presence.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Friendly with excellent service
One of the most friendly places I have had service. Organized with awesome work skills. Would highly recommend this dealership to others. Will be back if needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
