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Sutton Ford

(5,249 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,249 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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Service with Excellence

Jessica and Jaime were a big help to me. The reason I love bringing my car to Sutton Ford is the wonderful customer service they provide. The Representatives are always professional, caring. and kind. They really listen to your car complaints so they can get resolved. Great job Jessica and Jamie. Thank you for your service. It is always a pleasure to have Jillian take care of me. I truly TRUST Jillian.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent

Great teamwork excellent teamwork Wonderful group of people since 2009 great staff great End of conversation end of conversation and of conversation end of conversation end of conversation and of conversation end of conversation into college station and of conversation end of conversation

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience with Sutton Ford has been great!

Customer service very helpful go out of the way to help.return phone calls. Love my free car wash. Great work on m in car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change

Friendly, courteous people! In and out in an hour! Going back here for my oil changes from now on. I would highly recommend Sutton Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

Great staff and service all the way around and equal quality to both. Highly recommend and will continue to return for my service needs for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Do not know what you are looking for.

It was easy to get an appointment, the people were very courteous, and the waiting area was very comfortable. It appears that everything was completed that I asked for. However, I did not find it that easy to read what was actually performed when I checked over the invoice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Auto statrt stop malfunction

Aside from initial issues with the phone system when trying to make the appointment, everything went fine, Erik to extra timeto do some research on the issueand had a baisc plan for once the car got there. Then i added the injector cleaning and they took that right in stride and never missed a beat.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

great service

Great service just a lil pricey. Maybe a coupon for oil change. But other than that, i enjoyed my experience . Ill stay here for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I bought a new battery.

Battery was very expensive. Almost $300.00.Erik was very polite. Women in business office were just plain rude. They do not acknowledge your presence.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly with excellent service

One of the most friendly places I have had service. Organized with awesome work skills. Would highly recommend this dealership to others. Will be back if needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.