Reviews
Great customer service
Dave has the best customer service agent he is dedicated to making sure his customers are satisfied and all there concerns and needs are met. I am happy to have the pleasure of working with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Eric shown great hospitality and showing us grace
Eric fulfilled our needs by working with our busy schedule and doing everything in his power to book us an appointment. Also, Eric has done a great job in maintaining a positive attitude while working under pressure of the consumer’s frustrations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good
Service was very good ht wait time was what I had expected. The customer representives were knowledgeable about their jobs. I like the shuttle service., and the drivers were on time. Also, i like the Black Lincoln trucks that are used for the shuttle service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
I brought my car in for oil change they seen some things that needed to be addressed so explain to me everything I need to be done and I had it done with great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
A great experience from when I entered the Quik Lane service door. Greeted by a service rep and advised of what the SVU required.. I explained I was staying and needed a place to do some paperwork. He directed me to a place with a table. Nice !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing!!
I'm so blessed to be able to get the vehicle I needed for my family. Everyone was helpful and so nice to me and my husband. Thank you so much for everything you done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My Experience
Jillian is always a big help and welcoming. She’s a gem. Always so pleasant. My experience with my pick up however was a disaster . I’ve had a discussion with Cree and the manager for the driver Josh. I missed a very important event because of the delay.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Satisfied customer
Simply just awesome service. Dave in service has always helped me out when needed and has gone above and beyond. Can’t think of one bad thing to say.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Satisfied Customer
This experience has been very positive. I highly recommend this dealership to anyone looking to purchase an automobile. I would definitely use this dealership again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love Sutton Ford!
I am a loyal customer of the Service department at Sutton Ford because the people are always pleasant and in a great mood. They give great, fast service and you always feel like you can trust what they are telling you about your vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
