Reviews
I took my 2024 GMC Denali HD Ultimate in to get a new OnStar module put in. When I dropped the truck off there was no codes. When I went to pick up the truck Every light on the dash was on and when I say every light there was 41 codes when i scanned it with my tool No 4x4 parking break came on every time you put in park and about everything didn't work other then the truck ran. Th OnStar navigation witch was the problem in the first place was slow as a can be. So I called and set up an appointment to get fixed and go pick up the truck and was told I have a $531.00 bill due to erase the codes. Mind you have have bought several brand new trucks from them So I argued my case and said why would I pay for something you messed up and was told by Mike @ billion Chevy service department "He does spend a ton of money here but luckily we are a billion dollar company so we don't have to worry about small customers like that" WOW Mike congratulations I will NEVER in my life spend one more dollar with any part of that company. This is defiantly not the first time I have took my truck in to get fixed and mistrials something else was messed up that I had to pay for. Absolutely ridicules.
I took my 2024 GMC Denali HD Ultimate in to get a new OnStar module put in. When I dropped the truck off there was no codes. When I went to pick up the truck Every light on the dash was on and when I say every light there was 41 codes when i scanned it with my tool No 4x4 parking break came on every time you put in park and about everything didn't work other then the truck ran. Th OnStar navigation witch was the problem in the first place was slow as a can be. So I called and set up an appointment to get fixed and go pick up the truck and was told I have a $531.00 bill due to erase the codes. Mind you have have bought several brand new trucks from them So I argued my case and said why would I pay for something you messed up and was told by Mike @ billion Chevy service department "He does spend a ton of money here but luckily we are a billion dollar company so we don't have to worry about small customers like that" WOW Mike congratulations I will NEVER in my life spend one more dollar with any part of that company. This is defiantly not the first time I have took my truck in to get fixed and mistrials something else was messed up that I had to pay for. Absolutely ridicules.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Matt W.was so great to work with! Very personable, accommodating and not pushy - made buying our vehicle easy. Will definitely visit Billion Chevrolet and ask for Matt when we are ready to purchase again!
Matt W.was so great to work with! Very personable, accommodating and not pushy - made buying our vehicle easy. Will definitely visit Billion Chevrolet and ask for Matt when we are ready to purchase again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
zach angelo was very helpful in buying my chevrolet pickup and in assistance with me on pickup fining the right pickup for my need that i need
zach angelo was very helpful in buying my chevrolet pickup and in assistance with me on pickup fining the right pickup for my need that i need
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They called tried to get a deal done however the interest rate was highway robbery
They called tried to get a deal done however the interest rate was highway robbery
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Troy was great to work with. I brought my 25 year old Corvette in for an oil change and inspection before I put it away for the winter an they were quick and did great.
Troy was great to work with. I brought my 25 year old Corvette in for an oil change and inspection before I put it away for the winter an they were quick and did great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Matt M helped me and he was amazing would highly recommend to friends and family or anyone looking for a car. Made the process super easy I was super grateful for
Matt M helped me and he was amazing would highly recommend to friends and family or anyone looking for a car. Made the process super easy I was super grateful for
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Staff was very friendly and service was quick I was in and out in no time . I had to also pick up floor mats I had ordered and the staff remembered me by name
Staff was very friendly and service was quick I was in and out in no time . I had to also pick up floor mats I had ordered and the staff remembered me by name
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience with Darin. He made the purchase of a new vehicle a pleasure. He was very helpful and spent a considerable amount of time with us when we picked up our car. Again, a great experience.
Great experience with Darin. He made the purchase of a new vehicle a pleasure. He was very helpful and spent a considerable amount of time with us when we picked up our car. Again, a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony was very easy to work with and always available to us. I trusted him and felt he wanted the best car at the best deal possible for us. Very relaxed and comfortable atmosphere.
Anthony was very easy to work with and always available to us. I trusted him and felt he wanted the best car at the best deal possible for us. Very relaxed and comfortable atmosphere.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The service man was very helpful and he speaks Spanish. It helped me to understand better and to feel comfortable asking questions. The price for oil service is a little bit higher but I suggest to have rewards or discount.
The service man was very helpful and he speaks Spanish. It helped me to understand better and to feel comfortable asking questions. The price for oil service is a little bit higher but I suggest to have rewards or discount.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase