Reviews
Write a reviewDealership visit was for new purchase.
Dealership visit was for new purchase. Vehicle was prepped and ready to go one day after its delivery from Bowling Green, Kentucky. It was a great experience with many congratulations offered to me, all the way from the Owner, Director, Managers, and Service Writers.
Dealership visit was for new purchase.
Dealership visit was for new purchase. Vehicle was prepped and ready to go one day after its delivery from Bowling Green, Kentucky. It was a great experience with many congratulations offered to me, all the way from the Owner, Director, Managers, and Service Writers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I recently had the pleasure of purchasing a truck and I
I recently had the pleasure of purchasing a truck and I can?t say enough about how smooth and enjoyable the entire process was. From the moment I walked into the showroom, I was greeted warmly by the staff, and within minutes I was introduced to Johnny Cribari, who turned out to be one of the most professional and down-to-earth salespeople I?ve ever dealt with. Johnny took the time to really understand what I was looking for?my budget, lifestyle needs, and preferences?and didn?t try to push anything that wasn?t a good fit. He was knowledgeable about the vehicles, answered all of my questions honestly, and made me feel completely at ease. What really stood out was how patient and transparent he was?there was no pressure, just helpful guidance. When it came time to test drive, he walked me through all the features of the truck and made sure I felt comfortable before we hit the road. Once I decided on the truck I wanted, the buying process was efficient and stress-free. He explained everything clearly and even followed up with me a the next day to make sure I was happy with my purchase. Thanks to Johnny and the team here, I drove off the lot not just with a truck I love, but with total confidence in my decision. I highly recommend them to anyone looking for a positive, professional, and customer-focused car buying experience.
I recently had the pleasure of purchasing a truck and I
I recently had the pleasure of purchasing a truck and I can?t say enough about how smooth and enjoyable the entire process was. From the moment I walked into the showroom, I was greeted warmly by the staff, and within minutes I was introduced to Johnny Cribari, who turned out to be one of the most professional and down-to-earth salespeople I?ve ever dealt with. Johnny took the time to really understand what I was looking for?my budget, lifestyle needs, and preferences?and didn?t try to push anything that wasn?t a good fit. He was knowledgeable about the vehicles, answered all of my questions honestly, and made me feel completely at ease. What really stood out was how patient and transparent he was?there was no pressure, just helpful guidance. When it came time to test drive, he walked me through all the features of the truck and made sure I felt comfortable before we hit the road. Once I decided on the truck I wanted, the buying process was efficient and stress-free. He explained everything clearly and even followed up with me a the next day to make sure I was happy with my purchase. Thanks to Johnny and the team here, I drove off the lot not just with a truck I love, but with total confidence in my decision. I highly recommend them to anyone looking for a positive, professional, and customer-focused car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This dealership is no good.
This dealership is no good. I asked if they can lower the price on a used Mercedes and they said the price is the lowest price. Then, I went on there website to unlock a code for a lower price and it offered a thousand dollars less. So the salesman lied to me! What else is he and the dealership lying to me about there used car? I wouldn't trust them now after they did that.
This dealership is no good.
This dealership is no good. I asked if they can lower the price on a used Mercedes and they said the price is the lowest price. Then, I went on there website to unlock a code for a lower price and it offered a thousand dollars less. So the salesman lied to me! What else is he and the dealership lying to me about there used car? I wouldn't trust them now after they did that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Where do I start.
Where do I start. The service rep is a liar telling me that they couldn’t fix my DEF system. In his words “don’t call us, we’ll call you when parts are available”. i waited 2 months while my crippled truck limped around town. I fiinally found a mechanic on Chapman who found the parts and fixed my truck for less than Selman quoted me. The truth is that the DEF parts were covered under a GMC recall and Selman doesn’t make any money on those. The kicker is that my mechanic found the DEF part at Selman’s parts department!! Haven’t been to Selman since. I have purchased 2 vehicles from them but never again!
Where do I start.
Where do I start. The service rep is a liar telling me that they couldn’t fix my DEF system. In his words “don’t call us, we’ll call you when parts are available”. i waited 2 months while my crippled truck limped around town. I fiinally found a mechanic on Chapman who found the parts and fixed my truck for less than Selman quoted me. The truth is that the DEF parts were covered under a GMC recall and Selman doesn’t make any money on those. The kicker is that my mechanic found the DEF part at Selman’s parts department!! Haven’t been to Selman since. I have purchased 2 vehicles from them but never again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great Service
I?ve been having my vehicles maintained at Selman for years and have never been dissatisfied. They do great work and keep you informed on your vehicle?s condition. The service representatives do a great job.
Great Service
I?ve been having my vehicles maintained at Selman for years and have never been dissatisfied. They do great work and keep you informed on your vehicle?s condition. The service representatives do a great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Even though I ended up buying a car from a dealership
Even though I ended up buying a car from a dealership that was closer to San Diego, I was impressed by the quality of customer service I was given. They were understanding when I called to cancel my appointment and even congratulated me on my new purchase.
Even though I ended up buying a car from a dealership
Even though I ended up buying a car from a dealership that was closer to San Diego, I was impressed by the quality of customer service I was given. They were understanding when I called to cancel my appointment and even congratulated me on my new purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Selman Service
I always take my vehicles to Selman Chevrolet for service. They do great work and Todd Kalmen the service representative is outstanding.
Selman Service
I always take my vehicles to Selman Chevrolet for service. They do great work and Todd Kalmen the service representative is outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service was great
Rick is the best. Service is great. My vehicle is working perfectly now. Greatly appreciated
Service was great
Rick is the best. Service is great. My vehicle is working perfectly now. Greatly appreciated
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good sales, nice place.
Good sales, nice place. I’m glad to buy my new car at here. Had a good experience.
Good sales, nice place.
Good sales, nice place. I’m glad to buy my new car at here. Had a good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had an appointment on 4-6-22 @11:30 for an oil change.
Had an appointment on 4-6-22 @11:30 for an oil change. They knew I was waiting for vehicle. At 2:00 I asked what’s up. They went to check and found nothing had been started. Service spec said his manager was aware of problem however he didn’t care either as nobody spoke with me. I have been very loyal bringing my needs needs here,driving 30 minutes, but never again. I told them bring the car I’m leaving.
Had an appointment on 4-6-22 @11:30 for an oil change.
Had an appointment on 4-6-22 @11:30 for an oil change. They knew I was waiting for vehicle. At 2:00 I asked what’s up. They went to check and found nothing had been started. Service spec said his manager was aware of problem however he didn’t care either as nobody spoke with me. I have been very loyal bringing my needs needs here,driving 30 minutes, but never again. I told them bring the car I’m leaving.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair