Reviews
From start to finish Benny did an excellent job of...
From start to finish Benny did an excellent job of answering questions and keeping me informed. He went above and beyond to make the entire process enjoyable and stress free. All of the people in the office were very professional and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff were very helpful in answering questions
The staff were very helpful in answering questions and keeping me informed during the entire process. They went above and beyond to make the buying process enjoyable. They took the time to explain features on the vehicle. I would highly recommend Joe Holland to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Really great buying experience, travelled 2.5 hrs to buy the truck we were looking for. Great experience with Benny, would definitely recommend him to others and will likely purchase from dealer again as long as he’s there! #buywithbenny
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Built our truck online and found out it was being shipped...
Built our truck online and found out it was being shipped to Joe Holland, called and two weeks later we have it and it’s better than we could have hoped for! #buywithbenny
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Benny Morton sold me the best car ever, he went out of...
Benny Morton sold me the best car ever, he went out of his way to help me. If your looking for a great honest and friendly saleman, hes ur man... thank you benny
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought a car 6 weeks ago. The buying experience was...
I bought a car 6 weeks ago. The buying experience was great. But, the car started having an issue. I think it is the transmission. I have a warranty, so no big deal. I called for service, and the earliest date is 3 weeks away. I can't drive the car for fear of it breaking down. They don't have a loaner car for me. What the hell am i suppose to do? Once they sell you a car, they don't care about you any longer. This is the first and last car that I will buy from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Shame on Joe Holland
I bought a car 6 weeks ago. The buying experience was great. But, the car started having an issue. I think it is the transmission. I have a warranty, so no big deal. I called for service, and the earliest date is 3 weeks away. I can't drive the car for fear of it breaking down. They don't have a loaner car for me. What the xxxx am i suppose to do? Once they sell you a car, they don't care about you any longer. This is the first and last car that I will buy from them.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. It is a difficult time in the car industry right now with the national car shortage. We apologize, we usually have a loaner fleet of 30 cars, but with the national car shortage that is affecting all dealers and rental companies across the nation we only have 4 cars right now. We appreciate your patience and understanding in this matter. If you can bring in the car and leave it with us we will try to fit you in and get the issue resolved with your new used vehicle as soon as possible. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Joe Holland Chevrolet INC (304) 744-1561. Thank You, Nick Hamrick Service Sales Manager Joe Holland Chevrolet & Imports
#buywithbenny
Joe Holland is a top notch dealership and Benny Morton is top notch at customer service! Professional, respectful and helpful!! I recommend this dealership and salesman to everyone. Go give it a try!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe Holland is a great place to shop for a vehicle!...
Joe Holland is a great place to shop for a vehicle! Professional, respectful, helpful. Stop and see Benny Morton. He will be patient with you and even after you buy a vehicle there, he will not hesitate to help you on any other issues that come up with adding accessories to the vehicle. Great business and great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased our vehicle from Chris Lee. The absolute best...
Purchased our vehicle from Chris Lee. The absolute best experience ever. He really took care of us before and after the sale. If u need a new vehicle see Chris.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car