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Planet Mitsubishi

(323 reviews)
Visit Planet Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Celia m kimble

I. Abner was great he's at the north Tryon Store he had all the right answer to all my question he went far a and beyond to see that I understood every thing and he made thing happen for me I walked away with a brand new Car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you!

no reply frpm anyone

We bought a used 2011 mazda CX9 almost 5 weeks ago were told we would be sent spare key and tags with in 2 weeks I have checked with DMV tag has been issued for our SUZ but we have not received tag or spare key I have called 4 or more times left voice mails sent emails this is the 4th or 5th are tag run out 3days ago and still no reply from anyone good sales rep work. Sandra & Gary woodel

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review.

Great place to buy a car Planet Mitsubishi

The staff work very hard to help me get a car which they did mainly Isaiah Abner that works at Planet Mitsubishi Charlotte North Tryon so if you're looking for a car and you feel as if you might have bad credit or whatever the case maybe go check them out and ask for Isaiah these guys can really help you the entire staff was just awesome so go check them out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you!

My New 2017 Mitsubishi Outlander Sport

It is with the greatest honor to write this review. As my family and I entered the dealership, we were greeted by smiling and professional employees. My sales consultant, Mr. Christopher Nicholson shook our hands and escorted us to his desk to discuss the business at hand. He was very upfront with me and assured me that the dealership would provide a solution to my problem, which was my need to leave with a very reliable automobile. Mr. Nicholson and the entire dealership were very friendly, polite and entertaining (great customer service even with my young son). Mr. Nicholson explained everything to me and made sure that I understood each process. I am so excited to say that Mr. Nicholson and the dealership actually solved my problem. I was able to leave with a 2017 Mitsubishi Outlander Sport . I have been highly recommending to my friends and family to purchase their next vehicle from Planet Mitsubishi at 110 Northchase Dr., Charlotte, NC 28213 and to see Mr. Christopher Nicholson. I am so thankful for my entire car buying experience at this dealership. I LOVE MY RIDE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you!

Great Service

I just would like to say that it was refreshing going to a car dealer that the sales associates were not like SHARKS. This made our purchasing a new car very pleasant. Planet Mitsubishi in Charlotte provide great service, were welcoming and were very attentive. Mike was a our Sales associate and was there to assist myself and husband. We plan to start looking for another car in about 18 months and because of the service provided by your staff we will definitely look to your company for our next purchase. Thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you!

The way car buying should be

These guys really made us feel as valued customers. This was not a haggling experience. We told them what we needed and they made it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

fast and friendly service

Mike was great. He was friendly and knowledgeable. I was in and out faster than I have ever been in any other dealership. I left happy with a 2017 Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

Blessed

George Scott is a wonderful salesman. He is patient and understanding. He goes out of his way to help us get the deal and car we of our dreams.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

Salesman went above and beyond for us.

Our salesman Mike Lail went above and beyond to help us. Stayed with us and continued to do what ever was needed, no matter how long or what it took.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

Great place to buy a car!

I had the best experience buying my new car from Chet. Awesome experience, fantastic service! OUTSTANDING dealership. I will return to buy my next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)