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Fred Anderson Toyota of Sanford

(2,276 reviews)
Visit Fred Anderson Toyota of Sanford
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (919) 842-3750 (919) 842-3750
Used (919) 842-3752 (919) 842-3752
Service (919) 842-3013 (919) 842-3013

Reviews

(2,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Sanford from DealerRater.

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This is our second vehicle purchase in 2 years and we did

This is our second vehicle purchase in 2 years and we did not hesitate to go back to Fred Anderson. Our salesman Richard Covington was forward thinking and found out what we wanted and had a demo available when we arrived. He also sent pictures in advance and kept in touch throughout the process and ensured our drive from Fayetteville was not in vane.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars! We’re so glad you had a great experience. We look forward to assisting you again in the future!

5 star!

5 star! Staff is great. They aim to please. Service is fantastic and Adam Newton was very professional. His expertise is stellar! Such a pleasure to be around caring people who take pride in their job. Thanks so much. Pat T. Sanford, NC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Pat, thank you for the fantastic 5-star review! We’re so glad to hear that Adam and the team provided you with professional and caring service. It’s our goal to ensure every customer leaves happy and well taken care of, and we appreciate you taking the time to share your experience. We hope to serve you again soon!

I recommend Fred Anderson Toyota i Sanford N.

I recommend Fred Anderson Toyota i Sanford N.C. Very happy with their services. We took our cars for service and was treated with respect. There was no selling services that we didn't need like other Toyota dealers. Very nice young men help us thru the whole process. Thank You.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there! Thank you for taking the time to share your rating of Fred Anderson Toyota of Sanford! We’re delighted that our team here could meet your expectations. Feel free to reach out if you need further assistance. Enjoy the rest of your day!

I had my tacoma serviced here and they did change the oil

I had my tacoma serviced here and they did change the oil properly. I needed warranty work done and they would not even look inside the door panel to see why door handle was getting loose. Also my radio makes noise to the person talking to me on my radio. they stated Toyota is not known to not have good bluetooth and it might cost them 1500 dollars. I said I paid 40,000 thousand and I want it fix. they did not do anything for me. plus on my way out a smart xxx told me have a nice day. I'll never buy a car or have service there ever.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I worked with Dave and he really is amazing at his job.

I worked with Dave and he really is amazing at his job. He explained everything so well and he was never pushy. They gave an AMAZING deal and I could not be happier with my experience. If you are looking for a vehicle, definitely go to Fred Anderson Toyota and ask for Dave. You won’t regret it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi there, we here at Fred Anderson Toyota of Sanford are very We really appreciate your feedback and we're looking forward to your next visit with us!

Very Progressive and made car shopping a very pleasant

Very Progressive and made car shopping a very pleasant experience. Will return in the future.

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for leaving us your review, we're so happy to see your visit was 5 stars! We strive to provide each of our guests with the best experiences, so we're elated to see we delivered on this. If there's anything else we can assist you with, our team is always happy to help. We look for ward to serving you again, and we hope you have a great day

Took truck in for routine maintenance.

Took truck in for routine maintenance. 5000 mile Oil change, tire rotation, etc. They didn't do the oil change even though they're the ones who told me to come back at 5000 miles. They charged me $35-$40 for the rotation (not too unreasonable) but then charged me OVER $50 for CABIN AIR FILTER! I could have walked across the street and picked on up for under $20. Complete rip-off. This is predatory and dishonest pricing. I'll be back for my free oil changes, but those thieves will never see a penny of my money. I'll drive as far away as necessary when I trade in, just to NOT buy from them.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Disappointed Taco, thank you for bringing this to our attention. I would very much like to hear more about the details of your visit for maintenance. I can assure you that I want to get this handled for you. When you have a moment please reach out to me at 919-708-5000 so we can discuss. I look forward to earning your trust back. Jason Perez-General Manager

Dave was very honest and effective finding me Sienna in

Dave was very honest and effective finding me Sienna in around 4 months of time frame, I got it with as per my requirements. Thanks Dave for helping me buy one from your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Sneh, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Sanford. If you have any further questions, please don't hesitate to reach out!

Dave was honest and effective in helping me get the

Dave was honest and effective in helping me get the vehicle that I wanted at the price that I wanted. I told him that I needed to complete the deal that day, and that I didn't have time for long negotiations. Dave made it happen! It was a very respectful pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Sanford. We sincerely thank you for the positive review and look forward to seeing you again soon!

Relaxed no pressure sales approach!

Relaxed no pressure sales approach! Everyone in the dealership is friendly and willing to help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hi, we here at Fred Anderson Toyota of Sanford are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!