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Fred Anderson Toyota of Sanford

(2,276 reviews)
Visit Fred Anderson Toyota of Sanford
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (919) 842-3750 (919) 842-3750
Used (919) 842-3752 (919) 842-3752
Service (919) 842-3013 (919) 842-3013

Reviews

(2,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Sanford from DealerRater.

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Excellent dealership, no hassle purchase of my brand new...

Excellent dealership, no hassle purchase of my brand new Toyota Highlander. David and Bryan were awesome. There was no pressure to purchase the vehicle, very honest about what dealership can do and what they can't. No false promises. They went over every detail carefully. Explained all the pricing and what was included in each line item. I couldn't be happier with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Sanford. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

My experience was amazing! David did a fantastic job and...

My experience was amazing! David did a fantastic job and it was an easy process! 100% recommend them to anyone looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Emily, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Sanford! Feel free to reach out to us if you need anything and have a wonderful day.

David and Greg made purchasing my new vehicle an...

David and Greg made purchasing my new vehicle an enjoyable experience. I was never pressured to purchase and was pleased by their honesty. Eddie made the financing process super easy. Everyone offered the standard add-ons but never pushed for me to purchase them when I declined. I will continue to make the drive past a local and larger Toyota dealership to complete my future purchases at Fred Anderson Toyota of Sanford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Daniel, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Sanford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I love my new car!! Kenny Rogers is a great sales rep,...

I love my new car!! Kenny Rogers is a great sales rep, very nice and laid back. He does all he can to help you get into something affordable and dependable! Great company. Great people. 👍🏽

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review of Fred Anderson Toyota of Sanford! We hope to be of service to you again in the future. Safe travels!

Kenny was great and all the staff that worked with us We...

Kenny was great and all the staff that worked with us We enjoyed doing business with you and we will be back Thanks for all your help love my new Rav

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Sandra, thank you so much for your positive comments about Fred Anderson Toyota of Sanford! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

I had been taking my bmw that I purchased from there, to...

I had been taking my bmw that I purchased from there, to get serviced for last 3 yrs and not to much of a problem and then made appointment brought it out and waited 3 hours to only be told they couldn't do it because didn't have big enough wrench. As I was told the boy said that and turned walked off like o well. No apology or have a nice day or anything. O well. Last time I waste time there

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are disappointed to hear that you did not have a more positive experience with us at Fred Anderson Toyota of Sanford. We would like the opportunity to address your concerns. Please reach out to us directly at the number below when you have a chance. Thank you, and we look forward to hearing from you. Bryan Newton- Service Director 919-895-6505

Unprofessional

Talked with two people who told me vehicle was on lot to come look at it. I drove 40 minutes to walk around a lot in the cold to try to locate vehicle that was not there. We were offered another similar vehicle, but once we walked the lot to locate that one, we were told it had been sold the day before. Wasted my time . Very unprofessional and will not go there again. Be prepared for unprofessionalism with this company.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Carol Mckinney, thank you for taking the time to let us know about your recent experience at Fred Anderson Toyota of Sanford. We are disappointed to hear that you are not satisfied with your visit. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Greg Davison-GM

I have bought multiple vehicles from Fred Anderson Toyota...

I have bought multiple vehicles from Fred Anderson Toyota of Sanford over the past few years. The sales, finance, and managing staff are always professional and very helpful. It's always a pleasure working with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Advisor said he would cancel a parts order for me, but he...

Advisor said he would cancel a parts order for me, but he didn’t. Had to call parts dept the next day. Reason for visit was to have rear window tint material replaced because of scratch lines in the material; the scratches are now gone BUT now there are smudges on window UNDERNEATH the tint material.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Sanford. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.

Service was great! My vehicle was well taken care of, and...

Service was great! My vehicle was well taken care of, and everyone was very polite and professional. It's always a pleasure getting my car service by Anderson Toyota. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we here at Fred Anderson Toyota of Sanford are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!