Reviews
2015 Tundra
I brought my Tundra in for a 85,000 service on May 13th, I also reported that the brake lights were staying on and I couldn't shut them off. My associate in the Service Department reported that it was the brake light switch was defective but there were no switches near by. He could get it fixed on Friday May15th. I asked about my extended warranty that I purchased when I bought the truck, he informed me of my $100 deductible. I took the truck in Friday May 15th and everything went very smoothly until it came time to settle the bill. The Friday May 15th associate looked at me like I was stupid when I informed I didn't want to pay anything but my $100 deductible (it was a few dollars) I invited him to pay it if it wasn't a big deal. He did the charge sheet over again and I paid my bill and left. Ileft Wednesday in a great mood and Friday in an irritated mood.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback of Fred Anderson Toyota of Sanford. If you have any further questions, please don't hesitate to reach out. Take care.
Great Car buying experience!Tiffany Posey was super nice...
Great Car buying experience! Tiffany Posey was super nice sales professional! Great test drive route and quick service of getting running boards installed! Thanks Fred Anderson Toyota!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
George, reviews like this give us motivation and help us ensure we provide the high-quality care expected here at Fred Anderson Toyota of Sanford. If you have any further questions, please don't hesitate to reach out. Take care.
No Surprises!
I found them thru CarMax. Was looking for a white Toyota Sienna. Contacted them on email. Got a call on Monday and after paperwork they delivered it on Wednesday. Signed a few papers, gave them a cashiers check and off they went. Totally happy with my Van! I would recommend them to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
William, your satisfaction is our top priority here at Fred Anderson Toyota of Sanford. We do hope we can be of assistance in the future. Take care!
She’s great ! She worked to get me the best deal possible...
She’s great ! She worked to get me the best deal possible . Had the mindset to get me the car I wanted and most importantly the deal I wanted!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your positive experience at Fred Anderson Toyota of Sanford! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day.
If it wasn’t for Luther in the service department I would...
If it wasn’t for Luther in the service department I would never be coming back after a bad experience. He’s awesome! We had a bad experience with oil leaking after an oil change and he made every right after a frustrating conversation with the girls who answer the phones.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jessa, we are so pleased you enjoyed your visit to Fred Anderson Toyota of Sanford! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day.
TOYOTA get a good service every time i take my car...
TOYOTA get a good service every time i take my car service Autstand good well trained mechanic and assistant i m satisfied and great service Autstand.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Angelica, we are very happy that the team here at Fred Anderson Toyota of Sanford could provide you with a positive experience! We're looking forward to your next visit with us! We hope you have a great day.
All of the staff at Fred Anderson Toyota of Sanford were...
All of the staff at Fred Anderson Toyota of Sanford were very helpful and professional. I was able to come in, make the purchase and be out the door in 2.5 hours
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, your wonderful feedback and rating of Fred Anderson Toyota of Sanford mean a lot to us. We do hope we can be of assistance in the future. Take care!
Chris was great and worked very hard for us. We went to...
Chris was great and worked very hard for us. We went to just look considering the circumstance we were in and Chris helped us walk out with new car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there, thank you for your kind words and this wonderful review of Fred Anderson Toyota of Sanford! Please reach out to us if there is anything else we can do for you. We hope you have a great day.
Great service and even offered to wash my vehicle after...
Great service and even offered to wash my vehicle after service. I declined but next time I will take the up on that offer. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, we here at Fred Anderson Toyota of Sanford are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything we can do for you. Take care.
Service was done but not at a level of customer service I...
Service was done but not at a level of customer service I am used to. I am used to service rep going over the report with me and discussing upcoming service and that did not happen. I had to ask questions in which the service rep did not know and kept blaming computer for lack of knowledge on simple questions I asked.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
