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Fred Anderson Toyota of Sanford

(2,276 reviews)
Visit Fred Anderson Toyota of Sanford
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (919) 842-3750 (919) 842-3750
Used (919) 842-3752 (919) 842-3752
Service (919) 842-3013 (919) 842-3013

Reviews

(2,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Sanford from DealerRater.

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Great staff very respectful to customers.I would...

Great staff very respectful to customers.I would recommend them to anyone who is looking for a good company to service there vehicles in the Sandhills

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback on our service department! Drive safe!

Oil change and tire rotation.

Fast and courteous service. It was the day that stay-at-home started so I was surprised I got an early morning appointment. Glad that I did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this review! It was a pleasure to serve you.

Good experience

Very smooth process and no pressure. I would recommend Fred Anderson Toyota. That is all I have to say. That is all I have to say

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review! Drive safe.

Dealership was willing to try to work with on on a used...

Dealership was willing to try to work with on on a used and new of two purchases. Unfortunately walked away with just one car. Overall good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Please do not hesitate to reach out to us directly with any concerns you may have.

Kenny Rogers in Sanford was amazing!

We have not always had the best time purchasing a Toyota. However, Kenny Rogers went above and beyond and I would highly recommend him if you are in the market for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome five-star review! I will be sure to share your kind words with Kenny!

Always a pleasure servicing my vehicle at Fred Anderson...

Always a pleasure servicing my vehicle at Fred Anderson TOYOTA of Sanford. I have serviced here several times and it‘a always a quick and easy experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review of your service experience! Visit again soon!

Wonderful First Car Buying Experience

Aaron was a wonderful salesman who went above and beyond to help with my car buying experience. I appreciate his help and flexibility. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome five-star review! It was a pleasure to serve you.

I came into the dealership last week to get a competitive...

I came into the dealership last week to get a competitive offer on a 2020 4runner. I was very pleased with the service that Eli, Jason, and Eddie provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! I will be sure to share your kind words with the team.

Dealership that goes the Extra mile.

My Salesman Richard drove all the way to Columbia, SC & then back to retrieve the exact Tacoma TRD PRO that I wanted. He & Wade made my Truck purchase so much easier & ensured that I got exactly the specific truck that I wanted. I'd been to another Toyota dealership, but my experience there left me dissatisfied with how I was treated. This is the 3rd vehicle that my family has purchased from Fred Anderson in Sanford & I'd recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review of Richard! Come back and see us!

Outstanding customer service

All personnel were competent and kind. Kenny Rogers was excellent in explaining and answering my questions. Eddie Seals did a great job with the paperwork. Highly recommend this dealership. Positive thoughts from the moment I walked through the front door until I left.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this review! I will be sure to share your kind words with the team!