Reviews
Recall repair with ease!
I have had several recall issues resolved at Fred Anderson Toyota in Sanford, NC They very present when I arrive and check me in quickly and easily for my appointment. I enjoy their shuttle service to downtown Sanford while they are working on my car so that I can walk around and take photos. They call me when my car is ready and pick me up. For a dealership they do a professional job and are very efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to leave this review! Come back and see us.
Standard service with a smile
I appreciate the service department at Fred Anderson. Everyone is courteous and helpful every time! I appreciated the coupon for free wiper blades, they are working great and my alignment helped eliminate a vibration I was experiencing above 65 mph. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this awesome review of our service center! It was a pleasure to serve you.
Great Experience
I found my Tundra online from Autotrader and me salesman was Richard Covington. He did a great job listening to my concerns and what I thought was a fair deal to purchase the care. After two versions of price negotiations, we settled on a price. Richard was a professional and pleasant individual to work with. I'd recommend Fred Anderson Toyota to buy your next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback. I know you'll have many adventures in your new Tundra!
My car buying experience was smooth sailing no problems...
My car buying experience was smooth sailing no problems quick delivery quick everything and very courteous personnel!!!! This is the second review I’ve done I have spread the word about my good experience with all my friends on social media and I hope it helps thank youthank you all so much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate you sharing reviews of your experience! It was a pleasure to serve you. Visit again soon!
Nice service experience
In January 2020, I had my six month service completed on my Highlander. The experience was perfect. My car was finished in about one hour and all questions addressed. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five stars! Visit again soon!
regular maintenance
Our appointment was on time, maintenance done in a timely manner. Friendly personnel. However, I thought the sales pitch for wheel alignment was tacky, not what one expects from a class operation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
George - thank you so much for your feedback. It was a pleasure to serve you.
Great service, as always! I highly recommend this...
Great service, as always! I highly recommend this dealership for sales and service! Been with them for many years. In my family we own at least 6 Toyotas.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mary - thank you for the five stars! Visit again soon.
Good experience
I came for 40,000 oil change, and service is good as usual, and got car washed as well. I would recommend this service center to local people. I will come back here for future service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this awesome review of our service center! We are looking forward to serving you again soon.
Fred Anderson of Sanford is first class. The Internet...
Fred Anderson of Sanford is first class. The Internet team, sales team and sales managers all made my car buying experience seemless! Go in and give them a shot to earn your business of your in the market for a new vehicle. You will leave pleasantly surprised and thankful you made the stop... Thank you Katie Law(not pictured below awesome video Katie), Sean, and Wade!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this first-class review! It was a pleasure to serve you.
Problem resolution
Additional time was spent in finding a solution to a very serious issue. Trying to come up with a plan that benefited all parties. Issue is still being addressed but I feel that it will be resolved .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. Please do not hesitate to reach out to us directly with any concerns you may have.
