Reviews
The best place to get your Toyota serviced! The service...
The best place to get your Toyota serviced! The service manager Bryan has done an amazing job continuously improving the service department with awesome employees like Chan, Luther, and Kyle who are always there to help. Looking forward to the new renovations I heard are coming soon.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Linda - thank you for this awesome review! Visit again soon.
Took over 2 hours to rotate tires, inspection and oil...
Took over 2 hours to rotate tires, inspection and oil change and I had the 730 appointment. Service department gets worse every time you go. Takes too long and they always try to sell you something that you dont need
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback on our Service Center. We would like to learn more about your experience and make things right. When you have a moment, please reach out to our General Manager, Greg Davison, at (919) 895-6516.
On our recent visit they were on time friendly and...
On our recent visit they were on time friendly and helpful in a clean and efficient setting including waiting room. Had the parts needed as promised. Hope they keep it up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! You can count on us to keep it up!
Very friendly and got my service complete but i have a...
Very friendly and got my service complete but i have a low tire pressure gauge light that has been on for 6 months and addressed all 3 times i have been there. They say they will check it but it is still on.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. Please do not hesitate to reach out to us directly with any concerns you may have.
Very good service.
I noticed a low tire pressure warning and stopped at the dealership. They noticed a nail in the tire and repaired it in 30 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We hope to see you again soon!
60k service was exceptional! Performed all the regular...
60k service was exceptional! Performed all the regular safety point inspections and found a leak on the transmission pan. Investigation revealed a bad gasket and the service advisors went to work for me and made sure this was covered under warranty. Worked was performed in a very timely manner.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience at our Service Center! Visit again soon!
Toyota of Sanford
They were great! The staff were courteous and professional. The complimentary shuttle was a great help with my two small children. They completed all of the requested work in a timely manner and with quality results. They even washed the outside of my van, no extra charge. And to top it all off, the quoted price was higher than what they actually charged. All in all, this was a great automotive experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five stars! We always strive for exceptional experiences and I'm happy to hear we hit the mark!
All employees are always professional, courteous, and...
All employees are always professional, courteous, and friendly. They always give back to the community too. They have free Sandra’s donuts too if you use their repair service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this awesome five-star review! Come back for more doughnuts!
Great Service
This dealership was very friendly and extremely efficient. This was my first time here and I will definitely return for service in the near future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this awesome review! We are looking forward to seeing you again.
Overcharged originally for alignment Rude service member...
Overcharged originally for alignment Rude service member at checkout No complimentary car wash, even though its on my receipt No service sticker for next service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We want to make things right. Please reach out to our General Manager, Greg Davison, at (919) 895-6516.
