Fred Anderson Toyota of Sanford

Service department left something off my truck after servicing it. Second time this has happened, and all I get told is that they’ll bring it up in the next meeting. Who knows what else they are messing up or not doing, then charging me for. Also walked around the lot and through the sales floor multiple times without ever even being acknowledged. Left a similar review on Google. Got told to contact the GM, tried several times, left messages, and still haven’t heard anything. I’m done with this dealership.

My window regulator needed replacement. Part took a few hours to get in but when I went back next day was treated -as usual- really nice. No complaints.

Dealership is easy to talk to, not pushy. Sales manager found and negotiated a new vehicle for us after the one we wanted had already been sold. Plan to spend a lot of time here. The process is slow

Wonderful people!! You have a great dealership. The only issue we had was that the courtesy van was unavailable. Other than that, it was a great experience.

I was totally disappointed with my last couple of experiences with Fred Anderson Toyota. I drive an hour to get there to get my oil changed because that’s the closest Fred Anderson. For the second time in the year that I have been getting my car serviced there, I paid for additionally services that were not performed. This last time, I had to come back on a different day to get the work that wasn’t completed done, and there was no effort made to get me out quickly or to remedy me for the inconvenience. It’s important to be able to trust the people who service your vehicle to do only what is needed and to do what they are paid to do. After two bad experiences, I don’t feel like I can trust their service, which is sad because my car has free oil changes for life.

Generally predatory sales tactics before, during, and after the sale was made. Answers to my questions seem to have been made up on the fly by the pre-owned sales managers, as the majority ended up being false. Even after the sale I received a call stating my trade in(with 25000 miles) magically needed major repairs so we would need to rework the “deal”. Mind you this was 4 days after the sale was made and after the sales manager had driven and inspected my trade in multiple times and by multiple people. I refused, as anyone with a brain would do, and haven’t heard from them since. I fear these tactics may have worked on someone less knowledgeable of the situation. I will never do business with Fred Anderson Toyota of Sanford again.

Very good and honest service. I always go to Fred Anderson for service and have never been disappointed. Everything that was done and may need to be done is explained.

Always have great service and there is a family atmosphere when interacting with their service representatives. Would not take my vehicle anywhere else. Thank you.

Friendly staff who got me in and out quickly for my service. Also gives insight to other car service needs for the future. Seemed to be honest with assessment.

Dealership employees were extremely helpful even before I came in. Scheduling the appointment was easy; then when I get lost in Sanford I was able to talk to a staff member who helped me get there.