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Fred Anderson Toyota of Sanford

(2,276 reviews)
Visit Fred Anderson Toyota of Sanford
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (919) 842-3750 (919) 842-3750
Used (919) 842-3752 (919) 842-3752
Service (919) 842-3013 (919) 842-3013

Reviews

(2,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Sanford from DealerRater.

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Came in to pick up our key they lost from purchasing our...

Came in to pick up our key they lost from purchasing our 2020 limited nightshade 4Runner. They didn’t rinse the car. They tossed the key in the car with nothing on it to hook onto our keys. No key ring. I asked about rinsing the car for us. He said well we usually do but you have to let us know. This is the second time I e had this experience! They sent us in our way without even moving the car infront of us blocking us from leaving. After being frustrated from them losing one of our keys in the first place. I had to ask them to move the car infront of us!! The guys were just standing around. They weren’t even busy. What a lousy experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brandy - we appreciate your feedback. We would like to get to the bottom of this. Please reach out to our General Manager, Greg Davison, at (919) 895-6516 so we can make things right.

Fred Anderson Toyota is the type of dealership that all...

Fred Anderson Toyota is the type of dealership that all should strive to be like. From their general manager and sales staff being extremely courteous and attentive to their service department that listens and treats you as family. Very high recommendations for this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review! We work very hard to be the best. Visit again soon!

Never heard of this dealer. Do not know how they ever got...

Never heard of this dealer. Do not know how they ever got my info. Now I think it is ridiculous for me to have to come up with 25 words to review them !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. If you would like to discuss your concerns further, please reach out to our General Manager, Greg Davison, at (919) 895-6516.

Made me feel like they wanted my business.

These people were very helpful with the purchase of my new Tacoma. They gave me a generous trade in allowance on my old non-running car and worked with me to pay off the outstanding loan on the old car. Other dealerships I visited were not nearly as helpful. I highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! I know you'll have many great adventures in your Tacoma. Visit again soon!

Great inventory and friendly service. Did not feel it was...

Great inventory and friendly service. Did not feel it was a high pressure sale. Salesman was knowledgeable and friendly. I would absolutely recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We appreciate your recommendation! Drive safe.

30,000 mile maintenance

Check-in was smooth and very professional and kind. Service was done with time given, car clean and run like new. Great service! Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! I'm happy to hear your experience at our service center was satisfactory. Visit again soon!

I had a routine oil change, tire rotation. It was quickly...

I had a routine oil change, tire rotation. It was quickly done! Everyone is friendly and helpful. No one was behind the desk to take my money so one of the service dept. guys came and took care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us! We pride ourselves on our friendly and quick service. Visit again soon!

The last time I brought my car in I was in and out in...

The last time I brought my car in I was in and out in less than an hour. Amazing service! I wouldn’t bring my car anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is an awesome review! We pride ourselves on our quick and efficient service. Visit again soon!

Excellent, was taken on time and didn't wait long.

Have always had great experiences here from the sale of the vehicle to the services performed. I do not get "odgitta" knowing that I have to go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback! It was a pleasure to serve you.

caring, helpful

trust the service. Quality work. Listens to my needs and wants to make sure I am taken care of properly. I wait for my car service at the dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave us this review. I'm happy to hear that your experience at our service center was satisfactory. Drive safe!