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Fred Anderson Toyota of Sanford

(2,276 reviews)
Visit Fred Anderson Toyota of Sanford
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (919) 842-3750 (919) 842-3750
Used (919) 842-3752 (919) 842-3752
Service (919) 842-3013 (919) 842-3013

Reviews

(2,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Sanford from DealerRater.

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The service people are great! Always friendly and...

The service people are great! Always friendly and helpful. The service area is always clean and inviting. They make sure that if you have to wait, it's not uncomfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for this awesome review! Visit again soon.

Good service but they just didn’t notify me when my...

Good service but they just didn’t notify me when my vehicle was finished. I see it setting under the shelter. Thanks for the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We hope you'll come back and see us!

Great deal, experience and service department. Added...

Great deal, experience and service department. Added fender flares to my 2020 Tundra TRD Pro and had to return to the dealership a week later!! Everything went great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! I'm delighted to hear that your experience was top-notch. Visit again soon!

I have been dealing with Fred Anderson Toyota in Sanford,...

I have been dealing with Fred Anderson Toyota in Sanford, NC for almost 8 years now. I have bought 3 cars from than and had all the services done there. My fiancé that bought his Tundra in Southern Pines even has his service work done in Sanford. It is well worth the 40 minute drive for us to know that are cars are taken care right the first time and the staff is always super courteous and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review! We truly appreciate you making the trip to see us. Visit again soon!

service

I had a 60k service performed on my 2013 Scoion Xb 10 edition. I am not sure why I need to make the review a certain length. Now I am adding words :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for making us aware of this issue. We would like to learn more about what happened. Please reach out to our General Manager, Greg Davison, at (919) 895-6516 so that we may work towards a resolution.

Always great

The folks at Toyota of Sanford are always thorough. Very nice facility and they take great care of my car! Thanks for the nice service...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review! We are looking forward to serving you again. Drive safe!

I have always had very good service. Every one did...

I have always had very good service. Every one did whatever needed to be done to make everything go smoothly. Thank you everyone for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review! Visit again soon.

Very professional and very helpful. Great service...

Very professional and very helpful. Great service overall. Was able to purchase a lease within a timely manner. The ability to set up an appointment was greatly appreciated as well as offering a “no pressure” deal. Thanks. Worked primarily with Angie Jeminez. (5 stars)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

G - thank you for the five stars! It was a pleasure to serve you. Visit again soon!

Good deal

Customer service was good but the wait was too long. They gave me a good deal in Rav 4 XLE. It's a good car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dee - thank you for this awesome review! We work hard to get every guest a good deal. Come back and see us!

Purchase of new car

Everyone was very helpful! Mr. Davison gave me a great deal and Chris Testa, the salesperson, was wonderful. Mr. Seals reviewed all documentation in detail and which was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review! I will be sure to share your kind words with the team. Come back and see us!