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Hendrick Southpoint Auto Mall

(1,642 reviews)
Visit Hendrick Southpoint Auto Mall
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2021 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (866) 413-8472 (866) 413-8472
Used (866) 570-7817 (866) 570-7817
Service (888) 279-2924 (888) 279-2924

Reviews

(1,642 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ethan Lamoneaux is such a great representative of the

Ethan Lamoneaux is such a great representative of the dealership and the Subaru brand. He is very customer focused and finds a way to solve the problem in a very timely and efficient manner. I greatly appreciate the opportunity to work him as my Service Advisor!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Linda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru Southpoint. Please let us know if there is anything else we can do for you; we are more than happy to help!

Great experience.

Great experience. Very patient and thorough. The team of Joseph and Carl were accessible and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Prasad, thank you so much for your positive comments about Hendrick Subaru Southpoint! If you have any further questions, please give us a call. We're always happy to help!

My name is Marion.

My name is Marion. My wife Amy and I were very pleased with Joseph. He took his time and showed us all the features in our new Subaru. Even connected us to the Starlink Team and showed that Starlink can find you anywhere. So again, my wife and I are very pleased with the way we have been treated by the staff at Subaru. From the receptionist to the mechanics. Nice doing business at this particular location. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marion And Amy Stone, thank you for taking the time to leave a review for us at Hendrick Subaru Southpoint. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Adrian and Faris (Please excuse any misspellings!

Adrian and Faris (Please excuse any misspellings!) were friendly and professional throughout the test driving, agreement, and purchasing processes. We came from out of town with time constraints, and they were very helpful and accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Destone, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

Today Joseph Rossman took a good part of an hour

Today Joseph Rossman took a good part of an hour familiarizing me with all the “smart” bells and whistles on my ‘new’-to-me Subaru Crosstrek. It was really valuable time spent, and I’m pleased to have so many new tools and features to use and understand. Thanks, Joseph, that was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Polly Craige, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great, friendly, knowledgeable people, very nice

Great, friendly, knowledgeable people, very nice facilities, quick turnaround. Also, good coffee and wifi, great place to be even when you have work to do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mark, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Joseph Rossman did an excellent job of explaining and

Joseph Rossman did an excellent job of explaining and demonstrating all of the features and functions of my new Subaru Forrester.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeff S., we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

My husband and I met with Joseph Rossman this morning to

My husband and I met with Joseph Rossman this morning to go over all the features on our new car. He made sure we understood how to work each one. Joseph was very knowledgeable, professional, patient and friendly making this a very positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Moe, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

Joseph Rossman’s detailed, thoughtful guidance of tour

Joseph Rossman’s detailed, thoughtful guidance of tour through the ins and outs of my new Crosstrek was immensely helpful. He, like my sales agent, Vincent McLeod, make Hendrick Subaru Southpoint an exceptional dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rickb105, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

This experience was great from start to finish.

This experience was great from start to finish. Faris was informative and listened to my wishes and concerns. The finance process was smooth. Joseph taught me things I hadn't had time to learn yet, so much appreciated all and the experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dld, we're happy you found our staff to be so supportive during your experience here at Hendrick Subaru Southpoint. If you have any further questions, please give us a call. We're always happy to help!