Reviews
Very clean and hopeful.
Very clean and hopeful. Always follows up with clients to make sure things go smooth.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Frank makes it easy to get my car serviced.
Frank makes it easy to get my car serviced. He is always polite and treat me and my wife with respect. Frank is the best!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Frank for all you do for us!
Professional clean great BMW dealer and service
Professional clean great BMW dealer and service department. Your like part of the Family while your their. Lastly a Wonderful Coffee Machine for customer’s. BMW of Las Vegas, a HomeRun every time!
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great Service!
Mark was very informative about what needed to be fixed. Pricing was given as soon as he could, so there were no surprises. And, my sat was nice and clean when I got it back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Craig, we're happy you found our staff to be so supportive during your experience here at BMW of Las Vegas. Drive safe, and we'll see you on the road.
Service maintenance
The representative, Lexie, was polite and courteous. She was very knowledgeable and clearly explained all the maintenance needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gail, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Excellent customer service from the service department.
Excellent customer service from the service department. Quick and timely with the appointment. Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great services provided.
Great services provided. Joe, Mark and Tylor are really helpful. Thank you all for your service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tracy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Way too slow.
Way too slow. It took 2.5 hours for a tire replacement and alignment. The work and service otherwise were good
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (702) 570-0279 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
The dealership worked quickly to fix my front brakes and
The dealership worked quickly to fix my front brakes and gave me a ride to and from the dealership. Great service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service experience with Thomas and BMW
Thomas my service manager was excellent from start to finish, the service team red carpeted my experience and kept me in the know throughout the process. I could not have asked for a better experience. I walked in unhappy, bracing to be disappointed I leave it loyal and wanting to work with Thomas again. His professionalism, his care was 5 diamond service. The service team greeted me was courteous and exceptional, they sent me videos, talking me through the process of how they were taking care of my vehicle, it was wonderful service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Edmond, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!