Reviews
Great experience
Simple, professional, no hassle transaction with good communication. Highly Recommend this buying approach over traditional. They make buying a car a simple experience. Did a couple of test drives on two occasions and never experienced any pressure
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very fast and competent transaction
Great experience, great friendly people that are professional and easy to work with. An all around great transaction. I would recommend giving this dealer a chance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Customer Service, Late Model Luxury Inventory
We've purchased two luxury vehicles (Mercedes) here within the last year and we are so happy. Adam was amazing! He really is a great guy and there's absolutely NO high pressure sales. The team is very helpful and the inventory of luxury vehicles is outstanding!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome cars & Excellent Customer Service!!!
Kyle @ Texas Cars direct walked my mother smoothly threw her purchase of a E-Class 4Matic, she is extremely satisfied! The staff & service measured up & beyond to all the other reviews we read prior to arriving, we traveled from Louisiana the price & vehicle quality were well worth the 3.5 hour drive, almost every vehicle in their fleet we’re priced competitively & loaded with premium features, we will always shop them first, again Thank You, Thank You, Thank You to Kyle & the complete staff @ Texas Cars Direct!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast & Great Service
This was my first Mercedes E Class 300 purchase from Texas Car Direct. Mike and Amy were very helpful with paper work and expediting the entire process. I'm very exited to be driving my new car, and will make refers to this dealership. Wayne - Dallas
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service
This is the second car we have purchased from Texas Cars Direct (both Mercedes). We would definitely shop there again. Great people to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding Experience
This is my second purchase from Texas Cars direct top quality preowned Mercedes with first class service the staff Goes above and beyond . I highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding process
Our recent purchase was seamless, efficient, and enjoyable! Ami, our sales consultant was extremely helpful and understood the ins and outs of getting the sale closed in a very timely manner! We would buy from Texas Cars Direct without reservation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer Service
Buying a quality vehicle at Texas Cars Direct is expected. They carry the best selection of pre-owned Mercedes vehicles in DFW......I know because this is the 2nd Mercedes purchased from TCD in 3 years.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Delightful Experience
Mike made our purchase of our new Mercedes E300 a pleasure and what every new car buying experience should be. We traded in my previous Mercedes and they gave us a more than fair offer and we were good to go. We will be back next year for another Mercedes for my husband. Plus I already told many of my friends. We won’t shop anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase