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Texas Cars Direct

(367 reviews)
Visit Texas Cars Direct
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday Closed
Sunday Closed
(469) 913-1401 (469) 913-1401

Reviews

(367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Texas Cars Direct from DealerRater.

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Great experience

Simple, professional, no hassle transaction with good communication. Highly Recommend this buying approach over traditional. They make buying a car a simple experience. Did a couple of test drives on two occasions and never experienced any pressure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very fast and competent transaction

Great experience, great friendly people that are professional and easy to work with. An all around great transaction. I would recommend giving this dealer a chance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Customer Service, Late Model Luxury Inventory

We've purchased two luxury vehicles (Mercedes) here within the last year and we are so happy. Adam was amazing! He really is a great guy and there's absolutely NO high pressure sales. The team is very helpful and the inventory of luxury vehicles is outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome cars & Excellent Customer Service!!!

Kyle @ Texas Cars direct walked my mother smoothly threw her purchase of a E-Class 4Matic, she is extremely satisfied! The staff & service measured up & beyond to all the other reviews we read prior to arriving, we traveled from Louisiana the price & vehicle quality were well worth the 3.5 hour drive, almost every vehicle in their fleet we’re priced competitively & loaded with premium features, we will always shop them first, again Thank You, Thank You, Thank You to Kyle & the complete staff @ Texas Cars Direct!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Fast & Great Service

This was my first Mercedes E Class 300 purchase from Texas Car Direct. Mike and Amy were very helpful with paper work and expediting the entire process. I'm very exited to be driving my new car, and will make refers to this dealership. Wayne - Dallas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service

This is the second car we have purchased from Texas Cars Direct (both Mercedes). We would definitely shop there again. Great people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Outstanding Experience

This is my second purchase from Texas Cars direct top quality preowned Mercedes with first class service the staff Goes above and beyond . I highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Outstanding process

Our recent purchase was seamless, efficient, and enjoyable! Ami, our sales consultant was extremely helpful and understood the ins and outs of getting the sale closed in a very timely manner! We would buy from Texas Cars Direct without reservation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer Service

Buying a quality vehicle at Texas Cars Direct is expected. They carry the best selection of pre-owned Mercedes vehicles in DFW......I know because this is the 2nd Mercedes purchased from TCD in 3 years.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Delightful Experience

Mike made our purchase of our new Mercedes E300 a pleasure and what every new car buying experience should be. We traded in my previous Mercedes and they gave us a more than fair offer and we were good to go. We will be back next year for another Mercedes for my husband. Plus I already told many of my friends. We won’t shop anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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