Reviews
Work was done on a very timely manner. My service advisor, Eric, was very friendly and helpful...I will always bring my vehicle to Lone Star in the future
Work was done on a very timely manner. My service advisor, Eric, was very friendly and helpful...I will always bring my vehicle to Lone Star in the future
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Stan! We're glad Eric took good care of you, and we look forward to seeing you next time you're in.
Beat place to buy a new vehicle!! I have purchased three vehicles from Lone Star Chevrolet they have been the best place to purchase them!!
Beat place to buy a new vehicle!! I have purchased three vehicles from Lone Star Chevrolet they have been the best place to purchase them!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Three vehicles says it all, Sheila. Thank you for your continued trust in Lone Star Chevrolet.
We had an amazing experience working with John Navarro at Lone Star Chevrolet! He did an outstanding job helping us select the right vehicle and took the time to explain everything to us step by step. He made sure we understood the entire process and never made us feel rushed or pressured. From the beginning, he treated us with kindness and respect and made us feel like family. His professionalism, patience, and genuine care made the whole experience smooth and enjoyable. We highly recommend John Navarro to anyone looking to purchase a vehicle.
We had an amazing experience working with John Navarro at Lone Star Chevrolet! He did an outstanding job helping us select the right vehicle and took the time to explain everything to us step by step. He made sure we understood the entire process and never made us feel rushed or pressured. From the beginning, he treated us with kindness and respect and made us feel like family. His professionalism, patience, and genuine care made the whole experience smooth and enjoyable. We highly recommend John Navarro to anyone looking to purchase a vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Lynette! John is a great example of the experience we aim to provide every customer, and your recommendation means a lot to our team.
Clean vehicles which made purchasing the vehicle worth it. But customer service before and especially after was very unprofessional. Unresponsive to numerous voicemails, text messages, and emails.
Clean vehicles which made purchasing the vehicle worth it. But customer service before and especially after was very unprofessional. Unresponsive to numerous voicemails, text messages, and emails.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We apologize for the communication issues you experienced. That's not the standard we hold ourselves to, and we'd like to address your concerns directly. Please reach out to us at 281-517-7000 at your earliest convenience.
I have been coming to this dealership for years and it has been an exceptional experience. These guys, this staff are always professional and I wouldn’t recommend another Chevrolet dealership.
I have been coming to this dealership for years and it has been an exceptional experience. These guys, this staff are always professional and I wouldn’t recommend another Chevrolet dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your loyalty means a great deal to us, and we're glad our team continues to deliver the experience you deserve. We look forward to seeing you again at Lone Star Chevrolet.
I just purchased my Silverado from this dealership, and I was very impressed. This is a very well-run organization; they care about their clients My salesman, Vernon, was great. I told him what I was looking for, and he came through quickly, setting me up with a truck I literally fell in love with Trust me, if you're looking for a Chevy at a good price with great service, you need to visit this dealership Thanks for the great service
I just purchased my Silverado from this dealership, and I was very impressed. This is a very well-run organization; they care about their clients My salesman, Vernon, was great. I told him what I was looking for, and he came through quickly, setting me up with a truck I literally fell in love with Trust me, if you're looking for a Chevy at a good price with great service, you need to visit this dealership Thanks for the great service
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mike! Vernon will be glad to hear this, and we're glad you found the right truck for you.
Estoy muy contento por la atencion que me dio el señor john Navarro es una persona muy professional en su trabajo
Estoy muy contento por la atencion que me dio el señor john Navarro es una persona muy professional en su trabajo
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Nos alegra saber que tuvo una buena experiencia con nosotros. Esperamos verle de nuevo pronto.
David and his team over at Pre-owned made sure all the issues with my Corvette were taken care of. Will, his assistant, stepped up and got it done.
David and his team over at Pre-owned made sure all the issues with my Corvette were taken care of. Will, his assistant, stepped up and got it done.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Chris. We're glad David, Will, and the pre-owned team came through for you and got everything sorted out.
I explained over the phone to Daniel what vehicle I wanted, what I wanted to pay and what I wanted for my trade, he had the vehicle ready when I arrived, although he was not able to meet my exact requests on payments and my trade amount, he came as close as possible, I feel that I still received a good deal, am well pleased with my purchase. Daniel, Mike and Elvis all made this one of the best car buying experiences I have had, I will definitely recommend Lone Star Chevrolet
I explained over the phone to Daniel what vehicle I wanted, what I wanted to pay and what I wanted for my trade, he had the vehicle ready when I arrived, although he was not able to meet my exact requests on payments and my trade amount, he came as close as possible, I feel that I still received a good deal, am well pleased with my purchase. Daniel, Mike and Elvis all made this one of the best car buying experiences I have had, I will definitely recommend Lone Star Chevrolet
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and for trusting us with your purchase. We'll be sure to pass along your recognition to Daniel, Mike, and Elvis, and we hope to see you again down the road.
Excellent costumer service from all the employees.. they go beyond the expectations and they explain every single detail..
Excellent costumer service from all the employees.. they go beyond the expectations and they explain every single detail..
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Lili. It's great to hear the team made such a strong impression, and we look forward to seeing you again.