Reviews
Tashi rocks!
Tashi rocks! She is very knowledgeable about Toyota cars and very positive and pleasant. We were well cared for. She also found a pricing error and saved us some money. We would not hesitate to recommend her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the feedback, Pam. We are so happy to read such a great review about your sales experience with Tashi Jackosn at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager
Great pricing and great customer service.
Great pricing and great customer service. Great communication and we were in and out in no time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback. We are so happy to read such a great review about your sales experience with Todd Burdekin and Anthony Arellano at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager
Service is always on time and done right.
Service is always on time and done right. My service advisor, Brandon, always goes above and beyond!! He?s professional and personable!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord with Brandon Chestnutt. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
AWESOME 60k service with the staff from Hendrick!
AWESOME 60k service with the staff from Hendrick! They noticed an issue with the water pump and work to make sure the repairs were handled through the service contract - huge savings. Expected a much longer wait, in and out in about 4 hours.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Travis Enix. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Great service, was quoted time for repair and was
Great service, was quoted time for repair and was completed as quoted and got a text when car was ready
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
My visit today was very productive and efficient the
My visit today was very productive and efficient the service representative provided professional and friendly service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Vincer Vasquez. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Abadi Almasri was my service advisor and he made me feel
Abadi Almasri was my service advisor and he made me feel like I could trust them to actually perform the services they billed me for. He was upfront about the cost and gave me a close to accurate time that it would take to complete the maintenance on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Abadi Almasri. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
The service advisor went way beyond the standard protocol
The service advisor went way beyond the standard protocol to help me in my situation. I give them 5 stars, but they truly deserve a whole lot more!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Justin Dreyer. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
they’re all very nice I will be there next time thank you
they’re all very nice I will be there next time thank you very much for all
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Abadi Almasri. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
I am a loyal Toyota owner.
I am a loyal Toyota owner. I had a negative experience with my last dealership and so I decided to try Hendrick Toyota of Concord because I had a really positive experience with their service department earlier in the year. It was important to me to work with a female sales associate, and I was impressed that Hendrick had so many women working in sales. Jessie Chase helped me and I bought my new car from her. She was authentic, knowledgable, and she respected my time and wishes. She helped me buy the car that I wanted, not the other way around. The entire car-buying experience was very different with her and I will be returning to her from here on out, as well as recommending her to others. If you want to have a positive, pressure-free car buying experience where you will receive excellent service from start to finish, contact Jessie Chase at Hendrick.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, Jenn. We appreciate your kind words about Jessie. We look forward to providing you with more great experiences in the future a Hendrick Toyota Concord. Vernita, Customer Relations Manager