Reviews
Person who wait on me had no personality!
Person who wait on me had no personality! Did not say thank you, have a nice day or anything except sing here your car should be parked out front. Not even a smile! John W. Moore was his name.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Jay Moore. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
First I would like to say that Ryan Crawley is so GREAT.
First I would like to say that Ryan Crawley is so GREAT. Ryan always make sure that I get the what is needed for my car. Hendrick Toyota Concord is so GREAT. The staff and managers are very friendly and helpful. I have been going to Hendrick Concord for over 10 years and they have always been helpful, friendly and attentive to their customers. I would not go anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the awesome review for your service visit at Hendrick Toyota Concord with Ryan Cawley, Miinthia. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Great Service!
Great Service! My first visit to Hendrick Toyota. I will return for future Service appointments. Service Advisor Justin Dreyer was great! I had an issue with my brake other dealers couldn’t seem to fix. I’m happy to say problem solved.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord with Justin Dreyer, Duane. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Justin D is a great - always the most helpful and honest
Justin D is a great - always the most helpful and honest on what is needed to keep my car in top shape.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear you had such a great experience at Hendrick Toyota Concord with Justin Dreyer! We look forward to seeing you in the future for any of your vehicle needs!
I had to come back to this dealership to get my battery
I had to come back to this dealership to get my battery replaced after it wasn’t done a week ago when I visited. Luckily Jake Crisci was there to help me and made feel at ease when he immediately gotten this crazy situation taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord Jake Crisci, Ivy. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Service is always professional and timely.
Service is always professional and timely. The Cust rep was great. Each service needed was explained.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Chip Gonion,. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
My interactions were mostly with Jessicah Kean.
My interactions were mostly with Jessicah Kean. She was fantastic, again. This is our second purchase through Jessicah and once again, she was wonderful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback. We are so happy to read such a great review about your sales experience with Jessicah Kean at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager
Great service!
Great service! We absolutely appreciate Moises for his patience and genuine interest to help us! I have purchased 5 vehicles at this Toyota and keep coming back. My mom was very satisfied and happy with her purchase. We appreciate Moises very much because he was extremely helpful, and didn’t come as an aggressive sales person. Instead, he was caring, very easy to work with and helped my mom setup her new vehicle with the Toyota app. So much patience for my mom who isn’t very tech savvy. Oh and by the way, Kyle was the best closer/finance person to deal with too. Thanks again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback. We are so happy to read such a great review about your sales experience with Moises Ramirez and Kyle Aidala at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager
Great service!
Great service! We absolutely appreciate Moises for his patience and genuine interest to help us! I have purchased 5 vehicles at this Toyota and keep coming back. My mom was very satisfied and happy with her purchase. We appreciate Moises very much because he was extremely helpful, and didn’t come as an aggressive sales person. Instead, he was caring, very easy to work with and helped my mom setup her new vehicle with the Toyota app. So much patience for my mom who isn’t very tech savvy. Oh and by the way, Kyle was the best closer/finance person to deal with too. Thanks again!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the feedback. We are so happy to read such a great review about your sales experience with Moises Ramirez and Kyle Aidala at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager
Great service and it was nice and quick plus a free car
Great service and it was nice and quick plus a free car wash to finish it off
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager