Griffin Buick GMC

I am so pleased with my purchase from Griffin Motor Co. The sales process was flawless, and I am always well please with the Service Dept. Everyone always goes over the top to make me feel valued as a customer. S Tim Baucom 2025 GMC Acadia

Anthony was great to work with, he was very attentive. We had a Verizon issue the day I took my car in and all Verizon phones were down. He worked with Amy McWhorter (i know her personally) and they were able to communicate the info I needed while mobile service was down. Anthony was very thorough with my issue, my options and best ways that he could help me with my warranty coverage and items that were not covered. I trusted Anthony from the very beginning and felt comfortable with info he was providing and coats that he fave me.

I went in one day and spoke with the service writer about my needs. She got someone else to help me and that was great. I explained that my third brake light wasn?t working because an aftermarket roll bar was added and the connection was to that brake light on the bar. We scheduled a return visit the next day to fix the issue. When I came back the mechanic ran the electrical line for 2 hours and still couldn?t find a connection. I want to come back but I am not going to let another person search for an electrical break and charge me another $224 for doing nothing.

I just wanted to let you know how happy I am about the service Griffin Buick provided on my car. In all the years of purchasing cars I have never had a dealer/service department be so thorough for an inspection and report back to the owner. I really appreciated all the information they provided and will definitely recommend this dealership to everyone! Thank you for your excellent service! Barbara McCaul

Scott Jones is the best service consultant I have ever seen. I would?ve purchased my vehicle from Griffin but they didn?t have this vehicle in stock.

They had me in and out pretty quick. The service writer, Michelle, was pleasant as usual. Best part was the problem I came in for was taken care of.

Their service department is top notch They are very prompt and efficient Very trust worthy as well

Michelle was very friendly and got my vehicle in line to be serviced quickly. When it was finished, she went over the service that was completed and the charges and answered any questions I had. I had a great visit!

I had an oil change and battery replacement and the service was fine. My problem was at checkout. There was a rebate on my battery but no rebate form attached to my bill. When I asked about the rebate I was told to look at small print on a placard on the counter for the website. They should be proactive in getting you the rebate info. I also had a coupon and have Buick points. I was told I couldn't use both. So, I guess I can never use my points if I have a coupon?

Hello, My wife and I went to Griffin Motors in Monroe NC to purchase a 2015 F-150 Ford pickup truck on 12/06/2024. We met with their dealer and was treated like royalty. But once it was all said and done, one week and less than 300 miles later the truck acted like it was running on 4 cylinders and the engine light came on. It also had a weird scratching sound that only took place three times at speeds above 40 mph Let's note that the test drive was one and a half blocks on the hwy and three turns on 25mph streets which took us back to the dealership. I hope that the dealership will reach out before this week ending 12/19/2024 with a resolve that doesn't come with further money on our part. The truck is past the statute of limitations to be considered a "Lemon". Scam is the Word that comes to mind. I spose the cheapest way to resolve this issue is to refund the 2K in full. And take back the problem that was certainly known to the dealer all along. We should no have to suffer due to another's lack of forthcoming honesty. Regards Brother Jerry Lee and Sister Helen Bacon B1inHim Ministries