Skip to main content

Mooresville Ford

(293 reviews)
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

(293 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mooresville Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Mooresville Ford

Staff was super nice and responsive Easiest car purchase I can remember

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Place

Great bunch of people from sales to service. I have bought 6 cars from them over the years and they have always treated me right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jay, thank you! Thank you for your patience and kindness during the long process of waiting for your Maverick! We'll see you again soon!

Outstanding Dealership!

I had by far the best experience I have ever had at a dealership here. Devin was knowledgeable, and the least pushy salesperson I have ever dealt with. I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Phillip, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Outstanding

Oustanding experience shannon ,amy and jeremy were outstanding during the buying process. I purchases a for maverick, whenever i had any question about my truck getting made the resonded quickly and answered all my questions. Would definitely recommend mooseville ford and especially the 3 people mentioned above to purchase a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Rick, THANK YOU! Your kind words, patience and understanding throughout the long process was more than appreciated. We look forward to seeing you soon!

Great service

Devin was awesome and easy to deal with. Great salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jared, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Mooresville Ford Review

Everyone I encountered during the process was professional, knowledgeable, helpful and friendly. Especially our sales consultant Jeremy. He was fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mustang purchase

Purchase was quick and easy. All my questions were promptly answered and everyone was friendly and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Purchased a 2022 Badland Bronco

Walked into Mooresville Ford , saw this beauty , never had plans to buy a new car. The entire team , we?re amazing. Within an hours time we had the trade in done and paperwork ready for the sale. Mooresville ford has ALWAYS done us right. Honest , Kind , Helpful and most importantly, knowledgeable. We will be back when our Maverick arrives. Love these people. Highly rated !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, your comments keep us motivated and working hard for all our guests! At Mooresville Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Mooresville Ford Review

During my car buying process at Mooresville Ford I was made to feel comfortable while waiting which was not to long. Everyone there was friendly and professional, especially our salesman ,Wilbur Rouse who went out of his way to get the best deal possible for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello George, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

My only place to shop for a new car!

Trevor Barnhart was my sales person for my new Bronco four-door Badlands. He and Amy Fire stone made the whole process of ordering waiting purchasing and driving away very pleasant. I will not shop any place else but Mooresville Ford. They are no better people for quality customer service than Trevor and Amy. Many people could take lessons from these two folks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Gerry, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!