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Mooresville Ford

(293 reviews)
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

(293 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mooresville Ford from DealerRater.

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Buy from Mooresville ford

Huge shoutout to Trevor and Amy at Mooresville Ford!! I ordered my 2022 Ford Bronco from Mooresville Ford and it was an OUTSTANDING experience. I?ll spare the details, but I started my order at a different dealership all together. Things went bad right after the order was placed. It was a full week of worrying that I had made a huge mistake and wondering if I could get my $1000 down payment back. After talking with Trevor at Mooresville Ford about my situation he brought me to meet Amy, their Bronco specialist. They walked me through everything! They told me what options to add or leave off in order to get my truck sooner. They even gave me advice on how to go into the other dealership and get my money back. I paid what they said I would pay and their communication was nothing short of spectacular. I have every intention of sending all my friends and family to Mooresville Ford. Thank you so much to Trevor, Amy, and even Dylan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Garrett, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

2020 Chevrolet Traverse

The purchase process was very efficient! Love the car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience

Ordered my Maverick 6/28/22. It arrived at Mooresville Ford 2/18/22. The truck was clean and had a full tank of fuel. The transaction went very smoothly with the help of Amy and Dylan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jim, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Mooresville Ford

Great buying and trade experience start to finish. Sold me a Bronco at MSRP which many dealers are not doing these days and gave me what I was asking for my trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Justin, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Very helpful

They were able to help me find the vehicle that I was looking for as well as listen to all my needs and help in any way possible to make me completely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Peter, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

Fabulous Car Buying Experience!

Just purchased a 2022 Ford Bronco from Mooresville Ford and had an exceptional car buying experience. Waited a long time due to delays in manufacturing and Amy and Scott kept us updated throughout the process. Their communication and customer service were on point. Dylan in finance was so helpful as well. If you want a fabulous, hassle free car buying experience I would reach out to Mooresville Ford. And our new Bronco is pretty awesome too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lease/purchase/service

Nice facility..attentive to customer requests..friendly staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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racecleaningservice@gmail.com

Such a great team to work with. From the online /text communication we started with all the way through the finance. Every single person we dealt with was amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

nancyjoy49@yahoo.com

We have in the pass purchased vehicles at Mooresville Ford. so we always knew the quality of customer service that you receive. We dealt with a gentlemen who was recommend by another happy Ford owner. His name is Larry Creek, He showed us round, we liked a certain vehicle , Came back next day made a deal. His personality and friendly attitude like we knew him long time. Explained everything in the vehicle , went for a ride, to test the car out. Today we stopped by Mooresville Ford, seem to be having problems learning he navigation system . So went right to service area. Friendly lady came out went over it with us. Hope it stays thank you Again; All employees of Mooresville Ford. !!! It was nice to see Jeff Shoo Also!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Nancy, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

First time customer

Everyone was very friendly, nice and great to do business with not pushy at all..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Scott, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!