Reviews
Micheal Mirek was very easy to work with!
Micheal Mirek was very easy to work with! He made the process seamless! Thank you so much!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ruth Russell, we are glad we could help! Have a great weekend!
Michael Mirek is a great service technician!
Michael Mirek is a great service technician!! He always keeps me in the loop during service appointments!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lynnieb, it's experiences like yours that really keep us motivated!
Great service, even though small that time.
Great service, even though small that time. I always request Michale Merik as my adviser. He is patient, and excellent explaining details to me. I trust him to be fair with me. Good guy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rculp2, thanks for your praise and kind comments about our team.
Brian Dowless was very helpful and always professional.
Brian Dowless was very helpful and always professional. The service given was prompt and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Very happy with my recent car service - Brian Dowles
Very happy with my recent car service - Brian Dowles provided excellent customer service and I have peace of mind knowing that my car was back to normal after required repairs and routine service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Brian is a great service tech always takes care of us
Brian is a great service tech always takes care of us thank you sir thanks Lexus team
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bryantandjoyce, we're happy you found Brian to be so supportive during your experience here at Hendrick Lexus Charlotte.
This was my first servicing at Lexus.
This was my first servicing at Lexus. Brian Dowless was incredible. I will definitely be returning to this location to work with Brian when my next service is due. Thank you Brian.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Martym1974, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Brian Dowless is as great as any service advisor anyone
Brian Dowless is as great as any service advisor anyone could ever hope for! He took the time and care to go above and beyond what was required for my service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about Brian and our team! We can't wait to see you again, have a great day.
Brian Dowless in service has always been great to work
Brian Dowless in service has always been great to work with. Always responsive and accommodating to our schedule.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kylewinters, your satisfaction is our top priority. Thank you, and have a fantastic day!
Brian Dowless, Josh, Jeff and the others there make the
Brian Dowless, Josh, Jeff and the others there make the experience very good. They treat us well and are a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rcaldwell125, we are so happy to read such a great review about Hendrick Lexus Charlotte! Thank you, and have a fantastic day!