Reviews
This is my second Lexus.
This is my second Lexus. Michael Mirek has been my technician for both cars. He does an excellent job. I am very impressed with his work and attention. I would buy another Lexus simply because of him. I hope he never decides to go somewhere else!!! Thank you, Michael, for your attention to detail. I do like my SUV. It is such a comfortable car to drive, and it is beautiful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glojohn10, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! Mike does a fantastic job and we are lucky to have him on our team! We hope to see you soon!
Great dealership , reliable, quick and prompt service .
Great dealership , reliable, quick and prompt service . Knowledgeable advisors who keep you updated and informed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kritika Golani, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.
Hendrick Lexus has been my trusted service source years.
Hendrick Lexus has been my trusted service source years. The professionalism, efficiency, and welcoming demeanor of my service advisor Michael Mirek is flawless. He makes servicing my vehicle a breeze instead of a dreaded chore. I won’t be going anywhere else for auto maintenance!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jodigorman, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. We'll be sure to pass these comments on to Mike. See you next time.
I would like to give thanks and praise to Mike Mirek at
I would like to give thanks and praise to Mike Mirek at Hendrick Lexus. He is/has been my service advisor for years. He is absolutely the best service advisor I have ever dealt with at any dealership. His attention to detail and care for my car always lets me leave there feeling good. I highly recommend Mike the next time you need service done on your car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Mike. Have a great day!
Terrific service.
Terrific service. I was in and out much quicker than anticipated. Car runs and looks terrific.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kgjsenior, thank you for the high star rating! We hope you have a great day!
Prompt and responsive service .
Prompt and responsive service . I had run flat tire requiring immediate service on a weekend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Richard Wing, we appreciate you taking the time to leave us this feedback. We're glad to hear that we got you back on the road quickly and safely. Please let us know if there is anything else we can do for you; we are more than happy to help!
I scheduled a 35000 service on my car while out of town
I scheduled a 35000 service on my car while out of town What a great experience. Efficient and competent thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, thank you so much for the positive review!
Great service from a friendly staff.
Great service from a friendly staff. Car was cleaned up after which felt like having a new car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sandy Harris, thank you so much for the positive review!
I was in for routine maintenance.
I was in for routine maintenance. Everything was handled in a professional and efficient manner by Service Advisor Brian. Work was completed well within the time frame that I had expected. A front end alignment was needed and I was advised about the need prior to starting work. The car was returned washed and clean - ready to go. Very satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary Davis, we are so happy to read such a great review about Hendrick Lexus Charlotte! Brian does and excellent job and we'll be sure to pass along these kind words to him. See you next time!
I love the smooth service.
I love the smooth service. Everyone is friendly, polished and professional. I always have a great experience and appreciate the attention to detail.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thegregorygirl, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte