Reviews
Michael Mirek is exceptionally dependable on seeing that
Michael Mirek is exceptionally dependable on seeing that my vehicle is properly cared for. I rely on his good judgment. And he's a nice person.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sparkle, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.
We depend on Lexus, Charlotte for all our SUV needs!
We depend on Lexus, Charlotte for all our SUV needs! Brian Dowless takes great care in notifying us promptly when a required service is due. He is always friendly, courteous, and extremely pleasant each time we come in for service on our Lexus. We appreciate his efforts to always make our Lexus experience top notch!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Heaven Bound, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!
My service visit went very well.
My service visit went very well. I was well taken care of and my service did not take very long. I plan to bring my other vehicle to this dealer for regular service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mjgruns1, we are so happy to read such a great review about Hendrick Lexus Charlotte!
I’ve been working with Brian Dowless at Hendrick Lexus
I’ve been working with Brian Dowless at Hendrick Lexus for almost 4 years. I appreciate his honesty and ability to work between myself and his service crew. We’ve had quite a few adventures into maintenance and repairs on rigs with years running from ‘04 to ‘21. Brian is the poster child for a person in his position and is a man who can come up with a solution that will work for both his shop and my budget.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how wonderful your visits with Brian are. Will are extremely lucky to have him on our team and will graciously pass along these comments. We hope you have a great day!
Always been professional and accommodating to when I need
Always been professional and accommodating to when I need a loaner for the period of time service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Destined, we are glad we could help! Thanks again for the recommendation, and have an amazing day!
Brian Dowless is the nicest.
Brian Dowless is the nicest. Timely service with attention to detail. He makes doing business with Hendrick Lexus a pleasure!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Brian Dowless is great.
Brian Dowless is great. He understands that people have "budgets" and that sometimes, you just can't do everything siuggested. He works with you and lets you know what is necessary and what can wait until the next checkup.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paganob, your satisfaction is our top priority. We love hearing that our team helps guide our guests the best way possible while ensuring the health of your vehicle. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Service work was professional and timely with Brian
Service work was professional and timely with Brian Dowless giving me cost snd time estimates before work being done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gmwbcw2003, we're glad you had such a wonderful experience with us!
Brian Dowless / Service Consultant.
Brian Dowless / Service Consultant. Have asked for him repeatedly due to thorough, courteous, upfront with current work completed and additional quote of future cost/ work needed. Great family man.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Railroad77, we strive for 100% satisfaction, and it is great to hear you always have a positive experience with Brian here at Hendrick Lexus Charlotte. If you have any further questions, please don't hesitate to reach out!
Michael Mirek was great to work with and will definitely
Michael Mirek was great to work with and will definitely be back for service when I’m due again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jcwatne, we really appreciate your positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!