Reviews
Michael Mirek always makes sure my service is good and I
Michael Mirek always makes sure my service is good and I am taken care of. Very pleased with the whole experience. Debbie Barnette
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Debbie, we're happy you found Mike to be so supportive during your experience here at Hendrick Lexus Charlotte. He is a true professional and we are lucky to have someone with his experience and integrity on our team.
The service department is always great.
The service department is always great. They get me in and out quickly. The video of the car up on the lift is fantastic. Michael Mirek is the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Service has been great.
Service has been great. Very efficient, in and out with everything I needed done quickly! Michael Mirek is wonderful and explains everything in detail that you need to know.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jamierm, thank you so much for your high rating and for the kind words about Mike. Thank you so much again for your feedback and we look forward to your next visit.
Brian Dowless was very helpful in my service with the
Brian Dowless was very helpful in my service with the dealership. He showed he knew what was going on with my car and let me know of any other problems within a decent time frame.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Whadden4, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.
As always, Service Consultant Brian Dowless and
As always, Service Consultant Brian Dowless and Technician Anthony Dowless went the extra mile to ensure a professional and ideal service experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ken, thank you for the high star rating and your feedback! We hope you have a great day!
This dealership is excellent but what makes it so are
This dealership is excellent but what makes it so are people like Brian Dowless. He is my service and is most supportive and reliable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how Brian did. We hope you have a great day!
Great job by my service advisor, Brian Dowless, getting
Great job by my service advisor, Brian Dowless, getting my problem solved quickly and effectively!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, and have a fantastic day!
Dreading vehicle service and repair visits is a thing of
Dreading vehicle service and repair visits is a thing of the past since working with Hendrick Lexus and especially because of Brian Dowless. He has earned our trust with his proficiency and consistent care to ensure we have a pleasant and positive experience. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robcarlloyd, thank you so much for your high rating! We hope to see you soon!
This dealership is top-notch.
This dealership is top-notch. My service advisor, Mike Mirek, is second to none. He is very responsive and gets things done. He always keeps me advised as to what is going on while my car is in for service. He has been most helpful when I have had questions concerning my warranty. I feel very comfortable at Hendrick Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Donny B, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. We know how lucky we are to have MIke on our team!
Michael Mirek is exceptionally dependable on seeing that
Michael Mirek is exceptionally dependable on seeing that my vehicle is properly cared for. I rely on his good judgment. And he's a nice person.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sparkle, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.