Reviews
Shout outs to Rick Hendricks bmw charlotte, Ben trask
Shout outs to Rick Hendricks bmw charlotte, Ben trask Always makes it worth it, thank you for always providing great customer service and showing leadership. I won't take my vehicle anywhere else but rick Hendricks bmw charlotte! The service is impeccable.
Shout outs to Rick Hendricks bmw charlotte, Ben trask
Shout outs to Rick Hendricks bmw charlotte, Ben trask Always makes it worth it, thank you for always providing great customer service and showing leadership. I won't take my vehicle anywhere else but rick Hendricks bmw charlotte! The service is impeccable.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Have bought a few cars from here Josh in sales and Ben
Have bought a few cars from here Josh in sales and Ben in service are amazing
Have bought a few cars from here Josh in sales and Ben
Have bought a few cars from here Josh in sales and Ben in service are amazing
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adviser Mariana was great.
Adviser Mariana was great. Knowledgeable, professional and helpful. I would highly recommend her when you go to Hendrick BMW at E. Independence location.
Adviser Mariana was great.
Adviser Mariana was great. Knowledgeable, professional and helpful. I would highly recommend her when you go to Hendrick BMW at E. Independence location.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ben Trask is the best Service Advisor I have ever met.
Ben Trask is the best Service Advisor I have ever met. Top notch service. The greatest personality, always greets you with a smile. To me he is the best, and his quality of service and care is beyond reproach. There is no other Service Advisor that can touch him.
Ben Trask is the best Service Advisor I have ever met.
Ben Trask is the best Service Advisor I have ever met. Top notch service. The greatest personality, always greets you with a smile. To me he is the best, and his quality of service and care is beyond reproach. There is no other Service Advisor that can touch him.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lrchristian222, we are so happy to read such a great review about Ben and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The service rep was great!
The service rep was great! I would recommend her to anyone that asked.Thank you!
The service rep was great!
The service rep was great! I would recommend her to anyone that asked.Thank you!
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer Lilly, we are so happy to read such a great review about Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great customer service at Hendrick BMW.
Great customer service at Hendrick BMW. Ben Trask is an amazing service advisor and truly cares about his clients!
Great customer service at Hendrick BMW.
Great customer service at Hendrick BMW. Ben Trask is an amazing service advisor and truly cares about his clients!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mkfarmah, we are so happy to read such a great review about Ben and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I came in today to see what was happening with my car and
I came in today to see what was happening with my car and Mariana (my service advisor) was so welcoming, friendly and took care of me and my child while waiting on the status of my vehicle. Mariana also set up a driver to take us home (we don't stay close) and was very efficient. I forgot the name of the driver that took us home but he was friendly as well and held a nice conversation. Top tier customer service all around!
I came in today to see what was happening with my car and
I came in today to see what was happening with my car and Mariana (my service advisor) was so welcoming, friendly and took care of me and my child while waiting on the status of my vehicle. Mariana also set up a driver to take us home (we don't stay close) and was very efficient. I forgot the name of the driver that took us home but he was friendly as well and held a nice conversation. Top tier customer service all around!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bridgette, we are so happy to read such a great review about Mariana and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Ian was a pleasure to work with.
Ian was a pleasure to work with. Hendrick BMW has the best team and super easy to work with.
Ian was a pleasure to work with.
Ian was a pleasure to work with. Hendrick BMW has the best team and super easy to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Eddie, we are so happy to read such a great review about Ian and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
My hubby and myself were in the market for a vehicle and
My hubby and myself were in the market for a vehicle and we stopped by Hendrick BMW. We were greeted by Philip Allen and he was very respectful to our wants and needs. He showed us several vehicles in the price range we were looking for. We would like to say a big thank you to Philip for helping us find a vehicle today. We will definitely be future repeat customers. Thank you, Allen & Kimberly Rogers Happy New Year!!
My hubby and myself were in the market for a vehicle and
My hubby and myself were in the market for a vehicle and we stopped by Hendrick BMW. We were greeted by Philip Allen and he was very respectful to our wants and needs. He showed us several vehicles in the price range we were looking for. We would like to say a big thank you to Philip for helping us find a vehicle today. We will definitely be future repeat customers. Thank you, Allen & Kimberly Rogers Happy New Year!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kimberly, we are so happy to read such a great review about Philip and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I had a great experience with Ian.
I had a great experience with Ian. He helped me find the right vehicle that fit my needs. I would definitely recommend anyone that is looking for a car.
I had a great experience with Ian.
I had a great experience with Ian. He helped me find the right vehicle that fit my needs. I would definitely recommend anyone that is looking for a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jacob, we are so happy to read such a great review about Ian and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!