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Keffer Jeep Chrysler Dodge RAM

(2,489 reviews)
Visit Keffer Jeep Chrysler Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 1:00pm–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2015 consumer dealer award
New (704) 774-4109 (704) 774-4109
Used (888) 660-1936 (888) 660-1936
Service (704) 774-4048 (704) 774-4048

Reviews

(2,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keffer Jeep Chrysler Dodge RAM from DealerRater.

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Excellent customer service and polite salespeople.

Excellent customer service and polite salespeople. It was a seamless process from start to finish.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Porohrs, congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know you feel confident in your decision to choose Keffer Chrysler Jeep Dodge as your dealer as it is imperative we make the car-buying experience as seamless as possible. Take care! Sincerely, Robert Smith | Customer Relations Director | 980-304-1920

Brittany is a strong problem solver, and was very helpful

Brittany is a strong problem solver, and was very helpful in answering all my questions.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Rick Trinkl | General Manager | 980-304-1918

Great people and great dealership!

Great people and great dealership! Thanks for the wonderful service! They are with you every step of the way!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful service experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Robert Smith | Customer Relations Director | 980-304-1920

Lauren was great to work with.

Lauren was great to work with. She helped make my issue go a lot smoother

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Rick Trinkl | General Manager | 980-304-1918

Oh my word, I just love Mr Robert!

Oh my word, I just love Mr Robert! He was such a pleasure working with. I could talk to him for days!! He treated me like family! Couldn’t ask for a better person at Keffer Chrysler Dodge Jeep!! I’ll definitely be back!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Nichole, thank you so much for taking the time to share your kind words about your experience at Keffer Chrysler Jeep Dodge! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Rick Trinkl | General Manager | 980-304-1918

Working with Robert and this dealership was a breath of

Working with Robert and this dealership was a breath of fresh. Straight forward, ease of agreement and a great new Jeep! Thank you Robert!!

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rich, our willingness to share your positive experience makes us so grateful for the community we have. Without your support, we could not do what we do, and it means the world to us that we have that support! We look forward to seeing you again soon. Sincerely, Rick Trinkl | General Manager | 980-304-1918

Has a lot of vehicles to pick from and reasonably priced

Has a lot of vehicles to pick from and reasonably priced friendly people very helpful

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  • Overall experience 5.0
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Dealer response

Thank you for leaving us this great review, Cathy! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Rick Trinkl | General Manager | 980-304-1918

Everyone was so friendly!

Everyone was so friendly! However Robert takes the cake incredibly personable, responsive, and went above and beyond to help me.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect review! I'm glad to hear that our team was friendly! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Rick Trinkl | General Manager | 980-304-1918

Top-notch dealership with the best people that are

Top-notch dealership with the best people that are knowledgeable and friendly. I will recommend this dealership to everyone I know. Thank you again for an excellent car buying experience. Robert Smith has outstanding customer service and is always such a pleasure to work with. I thoroughly enjoyed getting to speak with him as he assist me in anything that I may need help with.

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  • Overall experience 5.0
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rick Trinkl | General Manager | 980-304-1918

Thank you Robert Smith and your team for all the support

Thank you Robert Smith and your team for all the support and work helping me get the car if my dreams. Everyone was nice and helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Terry, I am ecstatic to hear you were able to purchase your new car! At Keffer Chrysler Jeep Dodge, we are always here to make your dreams come true and will be here to help when it’s time for service on your car. Take care! Sincerely, Rick Trinkl | General Manager | 980-304-1918